Sadda Online Ltd Reviews 502

TrustScore 3.5 out of 5

3.7

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Rated 5 out of 5 stars

Whenever I go for shopping at Sadda I always got good quality and fresh vegetables and found all the products I need which is difficult to find in any other area.Thankyou for good customer service 😇

Rated 1 out of 5 stars

Ordered several items including 1kg tin of rasmalai. Instead of the 1kg tin, received a single 500gm pack of 4 pieces. No response to email with photos of short fall. Not nice to be short changed by a... See more

Rated 5 out of 5 stars

Fresh vegetables with great packaging. On-time delivery as well. A lot of variety for many asian/indian grocery items. Price is more or less same like other asian groceries stores but nice offers make... See more

Rated 5 out of 5 stars

Sadda has great range of products and they deliver the items quickly. The goods are packaged well and always have a long expiry date. The customer service team is amazing at responding quickly and the... See more

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3.7

Average

TrustScore 3.5 out of 5

502 reviews

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Hasn’t replied to negative reviews

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Rated 5 out of 5 stars

Quality

The quality of the products has always been good from this store and the delivery was on time. The staff are helpful and answer the calls or messages promptly.

November 10, 2023
Unprompted review
Rated 1 out of 5 stars

It was ok service half of the products…

It was ok service half of the products are out of stock they don't even write it try to buy biryani masala 3 times and they didn't have it in stock what they don't have they should write its out of stock but no they don't bad service

November 7, 2023
Rated 5 out of 5 stars

Very well packed😊😊😊👌👌All things are…

Very well packed😊😊😊👌👌All things are within date and very nice..
Thank you sadda superstore! you guys really so helpful in making grocery available to people like me who are so far from main london! I am your regular customer from now!!🙏🏻Got the value for my money… And I will recommend all my friends as well ….Good job!

October 23, 2023
Unprompted review
Rated 1 out of 5 stars

Bad quality veggies delivered

I ordered online from Sadda but the quality of vegetables it delivered was bad. Especially the okra and mustard leaves. The mustard leaves looked all worn out and old. They were not green and fresh.

The okra was really bad. Most of the okra I got was large and hard which never cooked.

Really unhappy with the kind of quality they deliver online. I will never order from them

October 10, 2023
Unprompted review
Rated 1 out of 5 stars

I am extremely disappointed with this…

I am extremely disappointed with this order. I had to change the delivery address and called and left 4 voice notes and 3 emails asking them to change the address, but still got delivered to the wrong address, where no one is living now. Pls refund my money immediately.

October 10, 2023
Rated 2 out of 5 stars

Order very delayed unable to get…

Order very delayed unable to get response from customer services after trying multiple times both email and phone . Not a reliable platform I worry I may not get orders if I order again as vendor not contactable

October 10, 2023
Unprompted review
Rated 2 out of 5 stars

Always missing items and sometimes spoiled items in delivery

Everytime I order some item will be missing when they deliver, some rotten and spoiled items they send, also some fruits and vegetables would be smashed to juices when I get it. They delay in refund as well even after informing them immediately after delivery. This time I have not yet received a response or refund for the spoiled and missing items..

October 5, 2023
Rated 5 out of 5 stars

Personalised Service

I have been ordering from Sadda online since COVID . It is such a simple and straightforward process . You get called and informed if something is not available from the order and options are given . Extremely pleased with the service and would highly recommend it . Thank you Sadda 😊

October 3, 2023

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