Saege Reviews 292

TrustScore 4.5 out of 5

4.3

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Review summary

Created with AI, based on recent reviews

Looking at 230 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the beautiful products and their excellent quality, often noting that items look even better in person than in pictures. Many people appreciate the wide selection available and the fact that the jewelry holds up well to daily wear, even in water, without tarnishing. The customer service is frequently highlighted as exceptional, with many consumers reporting quick and helpful responses to issues like damaged items or exchanges. However, some customers also mentioned issues with delivery, including delayed arrivals, lost packages, or items arriving damaged. A few other people felt that the quality of some products was not as expected, describing them as flimsy or cheap, and some experienced problems with orders not being received or incorrect items being sent.

What people talk about most

Product

Consumers generally express satisfaction with the products, frequently praising the high quality, beautiful... See more

Quality

Users describe positive interactions with quality. Many customers praise the excellent quality of the... See more

Delivery service

Clients share ambiguous opinions on delivery service. Many customers praise fast shipping, with items... See more

Order

Reviewers highlight ambiguous aspects of order. Many customers praise the ease of ordering and express... See more

Customer service

Reviewers mention positive feedback about customer service. Customers frequently highlight the excellent and... See more

Reviews shaping this summary

Rated 5 out of 5 stars

beautiful products from a lovely company 🥰 got the D initial necklace (Darcie, my black lab) arrived perfectly packaged, and way more gorgeous in real life! Have worn it all summer, don't actually ta... See more

Rated 5 out of 5 stars

Saege has been a wonderful jewellery company which I found in 2025. I have bought more than ten resin bangles, some silver cuffs, adjustable rings and two initial necklaces. The quality is excellent a... See more

Rated 5 out of 5 stars

I have purchased Saege’s products several times . The quality is amazing and compliments are certain when I wear the items . Received the items in goods time - great packaging and value for money ‘o... See more

Rated 5 out of 5 stars

I ordered a ring for my sister for her birthday & it was delivered by Amazon delivery, they left it on my door step in full view from the street & i was away for a couple of days. I got home & it wasn... See more



Contact info

4.3

Excellent

TrustScore 4.5 out of 5

292 reviews

5-star
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1-star

Replied to 92% of negative reviews

Typically replies within 1 week

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Rated 5 out of 5 stars

These Saege products are the best .

I have purchased Saege’s products several times . The quality is amazing and compliments are certain when I wear the items .
Received the items in goods time - great packaging and value for money ‘off the wall’. Best jewellery and I would certainly recommend this company. ‘Simply The Best’

April 15, 2026
Unprompted review
Rated 5 out of 5 stars

Lovely pieces

Recently had two gold bangles and one silver one from Saege . Lovely pieces. I previously ordered two necklaces which i love. Items are great quality. Bangles arrived quickly. Nicely packaged too and makes a great gift.

April 17, 2026
Unprompted review
Rated 3 out of 5 stars

Cant fault their customer service as I…

Cant fault their customer service as I had to change my address for my order as I was moving and they helped and were very quick to message back. The jewellery is really high quality and I would be happy with it but the bangle I ordered just falls straight of my arm so is unwearable, I hadn't had a chance to try it on until recently but they will not refund or give store credit and let me return due to 14 days return policy which I understand but its unwearable and I have wasted money on something I cant even use. If you have skinny arms avoid the bangles as they are large.

March 24, 2026
Unprompted review
Rated 5 out of 5 stars

No problems at all

No problems at all - delivery event take too long and well wrapped. Lovely rings and earrings. Not worn on holiday yet to test them. Shame they don't do anklets

March 10, 2026
Unprompted review
Rated 4 out of 5 stars

Holiday accessory

Lovely bangle perfect holiday arm accessory- slightly smaller than previous purchase but still a fantastic bangle

January 29, 2026
Unprompted review
Rated 5 out of 5 stars

Great company with great service.

Every item I have bought is just beautiful. My initial necklace receives lots of praise when I wear it. Worn on holiday and does not tarnish in swimming pool. Bought one for my granddaughter as well who also loves hers.
Customer service is second to none. If you’re considering buying then I certainly can recommend them.

February 28, 2026
Unprompted review
Rated 2 out of 5 stars

I need an answer to my order update…

I need an answer to my order update please on AED3EKCAQ. Ordered on 8/2 and haven’t heard back re delivery date or received any confirmation email. Please respond as this is a gift purchase. Thank you

February 8, 2026
Unprompted review
Saege logo

Reply from Saege

Hi Jade,

Thank you for your message, and we’re very sorry for the delay and any concern this may have caused.

Upon checking, we can see that our team has already replied to you via email with an update regarding your order. We hope the information has reached you and that your order has now been delivered successfully.

If you did not receive our email or need any further assistance, please feel free to reply to our support email and we will be happy to help. We truly apologise again for the delay and appreciate your patience.

Warm regards,
The SAEGE Team

Rated 5 out of 5 stars

Excellent customer service

Saege’s customer service has been excellent - unfortunately two charms fell off my necklace and they replaced it without question.

February 14, 2026
Unprompted review
Rated 5 out of 5 stars

All good

All good. Lovely bracelet

January 12, 2026
Unprompted review
Saege logo

Reply from Saege

Hi Ali,

Thank you for your review! We’re so glad to hear you love your bracelet and hope to see you again soon. 😊

Warm regards,
The SAEGE Team

Rated 5 out of 5 stars

Beautifully made!

Bought as a present for my daughter, beautifully made, not too weighty but solid enough to be noticeable and of course feel classy.
A present that was very well received!

December 25, 2025
Unprompted review
Rated 5 out of 5 stars

Awesome Jewellery and Excellent Quality…

Saege has been a wonderful jewellery company which I found in 2025. I have bought more than ten resin bangles, some silver cuffs, adjustable rings and two initial necklaces. The quality is excellent and each product looks like the picture, so it makes purchasing online very easy! Many of the bangles I have given as gifts and all recipients love them to bits!

January 6, 2026
Unprompted review
Rated 1 out of 5 stars

Poor customer service

I ordered 3 necklaces one arrived damaged with a detached charm. I contacted the company they asked me to send a photo of the damage. I replied and have not heard anything since. I have chased this twice. No acknowledgement or plan to address my disappointment. I am updating my review to say that the company have now replaced my necklace and restored my confidence

December 31, 2025
Unprompted review
Saege logo

Reply from Saege

Hi Lou,

We’re really sorry to hear about your experience and for the frustration this has caused. Upon checking, I can see that a replacement has already been generated for the damaged necklace.

We take quality and customer care very seriously, and we genuinely appreciate you bringing this to our attention. I apologise if there was a delay in communication — this is not the level of service we aim to provide.

Please be assured we’re working to get this resolved for you as quickly as possible. If you haven’t already, feel free to reach out to us directly so we can make sure everything is completed smoothly.

Thank you for your patience, and we’re sorry again for the inconvenience caused.

Warm regards,
The SAEGE Team

Rated 5 out of 5 stars

Super at Saege

Easy to navigate website.
Clear and concise information and process.
Good communication throughout.
Delivery does seem a long process.
Well packaged and a nice little bag for your item.
Good quality, stylish and excellent value.

December 28, 2025
Unprompted review
Rated 5 out of 5 stars

The Saege bangles are far more…

The Saege bangles are far more beautiful than more expensive brands. The colours are rich, creamy and glow beautifully. I have had so many friends ask where I bought them so get ready Saege and Co, they could sell out soon 😁🤣

December 19, 2025
Unprompted review
Rated 5 out of 5 stars

fantastic service

fantastic service. small problem with item that was very quickly resolved by a very polite and efficient customer service team

November 15, 2025
Unprompted review
Rated 5 out of 5 stars

Most beautiful necklace

Everytime I saw my friend she had a necklace on from saege. I could not take my eyes off it. She had it in gold and I knew my sister would love it so I purchased the silver version for her. Good quality. My friend says she never takes it off and never tarnished etc. Think I might need to treat myself to it too.

October 15, 2025
Unprompted review

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