SAE recently installed a new solar system at my house consisting of 14kw of panels, 10kw inverter and 30kwh of batteries. The electrician who managed my install was incredibly knowledgeable in battery... See more
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Avoid SAE Tweed/Kingscliff at all costs. SAE installed reverse cycle air-conditioning units throughout my house. They used brackets that rusted shortly after leaving rust stains running down the walls... See more
We had a great experience with the whole process. All of the staff have been super helpful and the end results have been just what we were expecting! We would definitely recommend SAE.
Company replied
This company is outstanding. Everything from the sale to the communication to the installation and the after sales service. It’s a brilliant business from start to finish. Thank you to all of the staf... See more
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Company details
Written by the company
SAE Group are your local experts when it comes to all things solar, air-conditioning and electrical
Contact info
28 Industry Drive , 2486, Tweed Heads South, Australia
- 1300 18 20 50
- sales@saegroup.com.au
- saegroup.com.au
4.0
Great
836 reviews
Replied to 50% of negative reviews
Typically replies within 2 weeks
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This is my second time using SAE to…
This is my second time using SAE to install my solar ( added more ) the job was completed in no time at all and just as professional as the first time. Neat and tidy, wonderful clean finish.
My neighbours love our install and wish they had used SAE.
July 3, 2021
Unprompted review
Reply from SAE Group
Thanks for the 5 star review Lea! It's wonderful to hear that you are so pleased with your solar upgrade. If we can be of any further help in the future please don't hesitate to get in touch,. Enjoy! 😎
We are new to the area so we were…
We are new to the area so we were unsure who to use. We took the advice from a local electrician to use SAE. The quoting process, installation and after sales were professional. We’re early days yet using solar but feel if we need assistance we could call upon SAE
June 27, 2021
Unprompted review
Reply from SAE Group
Thanks for the 5 star review Melinda! We are really glad that we have been able to assist you on your solar journey and that you experience with SAE has been professional. If you do need any help in the future then, yes, please don't hesitate to get in touch. Welcome to the solar powered community! 😎
Great experience from start to finish
Great experience from start to finish. Damian helped facilitate the whole process in a low pressure setting. He was very patient and explained everything very clearly. The installation was also great. Highly recommend.
June 20, 2021
Unprompted review
Reply from SAE Group
Hi Michael. We're so pleased that you're happy and had a great experience using SAE Group. We will be sure to pass on your feedback to Damian. Thanks for your recommendation and taking the time to leave your review. Welcome to the solar powered community! 😎
Tidy and organised crew
The SAE team were organised from quote to a tidy installation. I highly recommend them.
June 18, 2021
Unprompted review
Reply from SAE Group
Thanks for your recommendation Gerhard! We appreciate you taking the time to leave your review and we are really pleased to hear that you had a great experience with SAE Group. Welcome to the solar powered community! 😎
Choosing SAE and installation .....
This process was fairly painless. We did our research and had narrowed down to 2 suppliers. SAE did come with word of mouth recommendation plus had a longer record in this market place..... All good. The installation was painless and very quick. They explained re configuring the layout on roof and why. Very informative and polite as well as on time ! I would recommend them. The Sales experience leading to this was equally worthwhile and helpful.
June 12, 2021
Unprompted review
Reply from SAE Group
Thanks for your review Janice. We love knowing our customers have had a great end-to-end journey with us and are pleased that you're satisfied with your new solar system. Enjoy!
Fantastic to deal with from the…
Fantastic to deal with from the salesperson to the installation staff. Would recommend to everyone
June 10, 2021
Unprompted review
Reply from SAE Group
Great news Deanne! Thanks for taking the time to leave your review, we appreciate the 5 stars! Enjoy your new solar powered lifestyle 😎
The guys were great
The guys were great, they were helpful, very efficient and just got into it finished the job. They took me through the whole setup ensuring I understood the complete process.
June 6, 2021
Unprompted review
Reply from SAE Group
Hi Rick. Thanks for taking the time to share your experience. We're so pleased that you're happy and had a great experience using SAE Group. Welcome to the solar powered community!
Great service
Great service, and quick, neat installation. Definitely recommend SAE
June 6, 2021
Unprompted review
Great service
Great service so easy to deal with. Very happy with our solar installation.
May 29, 2021
Unprompted review
Reply from SAE Group
Hi Michelle, thank you so much for your 5 star review! We love hearing from our happy customers and are so pleased that everything went smoothly for you. No doubt you're already reaping the rewards of your new solar powered lifestyle - enjoy!
.....very satisfied with SAE’s service
.....very satisfied with SAE’s service, communication with the office and trades men was excellent, I highly recommend this company!
May 24, 2021
Unprompted review
Reply from SAE Group
Thank you for taking the time to share your review Doris and thanks heaps for the recommendation! We love hearing from our happy customers and are thrilled that your experience was a good one. Enjoy your new solar powered home and all of the amazing benefits it brings! 😎
I choose this company because it
I choose this company because it has longevity as a legal entity in the industry in comparison to other companies that are only a few years old. Troy was helpful in customising a system to suit my current and future needs. The staff have been responsive to my questions and delivered as per the quote. The price was competitive. The installation staff were professional and polite.
May 23, 2021
Unprompted review
Reply from SAE Group
Thanks for your review Marlene. We love knowing our customers have had a great end-to-end journey with us and are pleased that you're satisfied with your new solar system. It's great to know that our 11years in the industry is giving our customer's peace of mind when they choose to partner with SAE Group. Welcome to the solar powered community! 😎
Not all Beer and Skittles!
Today, I received an email from SAE regarding their referral reward. I referred a family member...unfortunately for me and my family member, I did not receive an installation and had to pay SAE for their miscommunication and then they wanted me to contact them and discuss which I did and still nothing was resolved. Be careful.
I did not receive an installation and I had to pay SAE for the NIL work.
Big companies, taking money from Pensioners!
May 13, 2021
Unprompted review
Good service
SAE were easy to deal with from start to finish. Installers were very professional and did a great job.
May 11, 2021
Unprompted review
Generally an easy process from start to…
Generally an easy process from start to finish. SAE is focused on quality service and customer satisfaction. Installation was done by a team of three, led by an electrician. There was a delay in that we
signed up in early February for an installation that would occur "in a few weeks". The installation actually took place in early May. Apart from this we are very satisfied customers.
May 9, 2021
Unprompted review
Reply from SAE Group
Hi David. Thanks for taking the time to share your experience. We're are pleased to hear that you are very satisfied customers and we appreciate your feedback. Welcome to the solar powered community! 😎
Satisfied customer
SAE team were accomodating and reasonable from start to finish. Communication throughout was excellent, but particular thanks to Stefan with the installation who truly owned the job and personally ensured that everything was completed and working properly. Highly recommended.
May 9, 2021
Unprompted review
Reply from SAE Group
Hi Dave, thank you so much for your 5 star review! We love hearing from our happy customers and are so pleased that everything went smoothly for you from start to finish. We will be sure to pass on your thanks to Stefan. No doubt you're already reaping the rewards of your new solar powered lifestyle - enjoy!
Seamless throughout
Seamless throughout, from initial consult to final installation.
Highly professional and experienced, customer service is excellent, always available to answer any queries we had.
Highly recommended.
April 29, 2021
Unprompted review
SAE was great from start to finish
SAE was great from start to finish. Installers were amazing and I would have no problem in recommending them. Very happy
April 29, 2021
Unprompted review
Good quote and efficient installation
Quoting process was very efficient and John was able to develop a plan to work around a satellite dish on a body corporate roof. We did receive a couple of calls confirming the installation that seemed to be duplicated. The install was delayed due to wet weather but all internals were done on the original date leaving only the roof on the rescheduled date. No complaints from other tenants i the block which was great.
Clear follow up information after the installation. Overall would recommend SAE.
April 22, 2021
Unprompted review
SAE were awesome
SAE were awesome, from the first initial email right through to installation, we couldn't fault them.
April 15, 2021
Unprompted review
Reply from SAE Group
Thanks for your 5 star review Richard. We love knowing our customers have had a great end-to-end journey with us. Enjoy your new solar system!
Happy
Delayed due to rain. Cant help that. Communication at start was lacking just a bit but they caught onto it and have been great to deal with. Work done was quality and would recommend to family and friends.
April 5, 2021
Unprompted review
Reply from SAE Group
Hi Matthew. Thanks for taking the time to share your experience. We're so pleased that you're happy and we appreciate the recommendation. Welcome to the solar powered community!
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