Safe and Sound Essex  Reviews 

258
•
TrustScore 5 out of 5

4.9

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Review summary

Created with AI, based on recent reviews

Evaluating 43 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently praise the professional and knowledgeable staff for taking the extra time to thoroughly explain every installed system. People note that technicians are polite, helpful, and ensure that the overall installation process is smooth from start to finish. Some people also felt that appointments were handled efficiently, with quick and tidy work leaving vehicles secure and operational. Reviewers consistently highlight the prompt arrival of engineers and the seamless scheduling process for all necessary security upgrades. Consumers strongly recommend these reliable services to anyone looking for effective vehicle protection and dedicated professional support.

What people talk about most

Service

People report positive experiences with service, noting that staff members are polite, helpful, and arrive on... See more

Staff

Reviewers highlight positive aspects of staff, describing the technicians as extremely polite, punctual, and... See more

User experience

Clients share positive opinions on user experience, highlighting how technicians are prompt, polite, and take... See more

Reviews shaping this summary

Rated 5 out of 5 stars

’ve been to Safe and Sound several times and every experience has been excellent. The team are professional, friendly and always go the extra mile. Luca is particularly polite and informative. My car... See more

Rated 5 out of 5 stars

The whole experience was amazing. From first enquiry to ordering and then fitting of Ghost 2 immobiliser and tracker. Everything went perfectly. The engineer who fitted it, Luca, did a clean, quic... See more

Rated 5 out of 5 stars

Safe & Sound was recommended by a friend and justifiably so. From booking right through to completion of the installation of a Scorpion immobiliser in my car, the company has been totally profession... See more

Rated 5 out of 5 stars

From the initial enquiry to the installation everything was very efficient and easy. Lee was really helpful booking me in and answering all my questions. Luca was a fountain of knowledge and installed... See more


Company details

  1. Car Security System Installer
  2. also in
  3. Applicant Tracking System
  4. Car Alarm Supplier
  5. Car Equipment Accessories Store
  6. GPS Supplier
  7. Telematics Service

Written by the company

Safe and Sound is a family run car audio and security business with installers Nationwide. Lee has been in the automotive electronics industry for over 30 years and has attained a wealth of knowledge and experience that other companies may struggle to offer. We pride ourselves on being the only company in Essex who is a premium dealer for Clifford and Viper car security products. We also count ourselves as a leading vehicle tracking specialist in our industry offering leading vehicle tracking for private individuals and businesses throughout the UK. Our staff are trained to the highest standard and are FITAS qualified.


Contact info

4.9

Excellent

TrustScore 5 out of 5

258 reviews

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No recent history of asking for reviews

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Hasn’t replied to negative reviews

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4.9

All reviews

(258)

43 reviews in the last 12 months

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Rated 5 out of 5 stars

So please i went to Safe and sound…

So please i went to Safe and sound essex, from the first phone call and getting my transit custom booked in. Really professional from start to finish, great install of sub and door speakers. My van sounds amazing. Thanks guys 🔥🔥

August 12, 2026
Unprompted review
Rated 4 out of 5 stars

A great job done

A great job done, removed my dash cam front and rear from my car to be sold. The engineer was a bit late but he phoned me and kept me informed on the time he would arrive.

August 3, 2026
Unprompted review
Rated 5 out of 5 stars

Total professional engineer

What a professional engineer Peter jay was. He arrived on time and replaced my faulty unit in a very short time to the very best standard. His knowledge was second to none, filled me with total confidence a great asset to any company
Thanks again

August 3, 2026
Unprompted review
Rated 5 out of 5 stars

Good workmanship

Polite. On time and got in with work and was able to sort out a problem for a good installation, clean and tidy

August 3, 2026
Unprompted review
Rated 5 out of 5 stars

Fast turnaround and professional installation

Had Safe and Sound Essex install a Ghost Immobiliser in my car a few months ago now and the entire process was extremely smooth, professional and have had no issues.

Was a fast turnaround from the initial contact, had the install booked within a few days. Overall the install didn’t take long, then spent some time with the engineer talking through how it works, different features and what buttons I can use on my car as part of my combination.

May 21, 2026
Unprompted review
Rated 5 out of 5 stars

Excellent customer service


Just wanted to leave a review for the great service I received for my *immobiliser repair*. The job was done to a high standard and on time, but what really stood out was the customer service. Polite, clear communication and Peter went the extra mile to make sure everything was right. Thank you!

July 20, 2026
Unprompted review
Rated 5 out of 5 stars

Outstanding service!

"After much careful consideration and research I decided to trust safe and sound to install an S5 system, as required by my insurance company.

My new, used, high-value car did not have the S5+ immobilisation and tracking system.

From the first moment you make contact with safe and sound, you can be assured of professional service for as long as you are involved with them.

In particular my thanks to Danni in logistics who has been a star.

Thank you safe and sound."

July 13, 2026
Unprompted review
Rated 5 out of 5 stars

Great service, great value

Great service. Adam was friendly, trustworthy and informed about the service he offers. Getting a ghost immobiliser fitted was well worth the money, just 4 months after it was installed I had an attempted theft on the vehicle. fortunately they were unable to steal it due to the security system fitted!

December 9, 2025
Unprompted review
Rated 5 out of 5 stars

An absolutely amazing team of people

An absolutely amazing team of people, been a pleasure to deal with. Would highly recommend them. We had a warranty issue on the car (unrelated to the ghost) but after a quick call to Safe and Sound they contacted the dealer and liased with them to resolve the issues. They removed all the stress and worry.

June 11, 2026
Unprompted review
Rated 5 out of 5 stars

Great communication and customer service.

The communication was great from the beginning when I spoke to the ladies who worked in their offices . I was given options for an appointment that suited me best. I had a Ghost fitted by Luca and his service was amazing. He took his time to explain everything to me and offered great customer service. I would highly them to anyone looking for their services.

April 28, 2026
Unprompted review
Rated 5 out of 5 stars

Excellent from beginning to end

Excellent from beginning to end. Extremely professional installation at a great price. I supplied a head unit and digital dash, and Lee and his team installed it in my 420D in a few hours. Very happy.

February 19, 2026
Unprompted review
Rated 5 out of 5 stars

The whole experience was amazing

The whole experience was amazing. From first enquiry to ordering and then fitting of Ghost 2 immobiliser and tracker. Everything went perfectly.
The engineer who fitted it, Luca, did a clean, quick and efficient job and then had the patience to teach me how to use it.
Couldn’t recommend them highly enough.

January 20, 2026
Unprompted review
Rated 5 out of 5 stars

Very Professional

From the initial enquiry to the installation everything was very efficient and easy. Lee was really helpful booking me in and answering all my questions. Luca was a fountain of knowledge and installed and fully explained the system and registration process and then Julie on the follow up phone call to ensure all was ok. Overall a great experience. Thank you

January 2, 2026
Unprompted review

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