Safe and Sound Essex  Reviews 

258
•
TrustScore 5 out of 5

4.9

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Review summary

Created with AI, based on recent reviews

Evaluating 43 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently praise the professional and knowledgeable staff for taking the extra time to thoroughly explain every installed system. People note that technicians are polite, helpful, and ensure that the overall installation process is smooth from start to finish. Some people also felt that appointments were handled efficiently, with quick and tidy work leaving vehicles secure and operational. Reviewers consistently highlight the prompt arrival of engineers and the seamless scheduling process for all necessary security upgrades. Consumers strongly recommend these reliable services to anyone looking for effective vehicle protection and dedicated professional support.

What people talk about most

Service

People report positive experiences with service, noting that staff members are polite, helpful, and arrive on... See more

Staff

Reviewers highlight positive aspects of staff, describing the technicians as extremely polite, punctual, and... See more

User experience

Clients share positive opinions on user experience, highlighting how technicians are prompt, polite, and take... See more

Reviews shaping this summary

Rated 5 out of 5 stars

’ve been to Safe and Sound several times and every experience has been excellent. The team are professional, friendly and always go the extra mile. Luca is particularly polite and informative. My car... See more

Rated 5 out of 5 stars

The whole experience was amazing. From first enquiry to ordering and then fitting of Ghost 2 immobiliser and tracker. Everything went perfectly. The engineer who fitted it, Luca, did a clean, quic... See more

Rated 5 out of 5 stars

Safe & Sound was recommended by a friend and justifiably so. From booking right through to completion of the installation of a Scorpion immobiliser in my car, the company has been totally profession... See more

Rated 5 out of 5 stars

From the initial enquiry to the installation everything was very efficient and easy. Lee was really helpful booking me in and answering all my questions. Luca was a fountain of knowledge and installed... See more


Company details

  1. Car Security System Installer
  2. also in
  3. Applicant Tracking System
  4. Car Alarm Supplier
  5. Car Equipment Accessories Store
  6. GPS Supplier
  7. Telematics Service

Written by the company

Safe and Sound is a family run car audio and security business with installers Nationwide. Lee has been in the automotive electronics industry for over 30 years and has attained a wealth of knowledge and experience that other companies may struggle to offer. We pride ourselves on being the only company in Essex who is a premium dealer for Clifford and Viper car security products. We also count ourselves as a leading vehicle tracking specialist in our industry offering leading vehicle tracking for private individuals and businesses throughout the UK. Our staff are trained to the highest standard and are FITAS qualified.


Contact info

4.9

Excellent

TrustScore 5 out of 5

258 reviews

5-star
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1-star

No recent history of asking for reviews

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Hasn’t replied to negative reviews

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4.9

All reviews

(258)

43 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Honest and comprehensive advice

Honest and comprehensive advice sought and it was given. Couldn't be happier withy purchase

November 24, 2023
Safe and Sound Essex  logo

Reply from Safe and Sound Essex

Thank you for your feedback; it's wonderful to hear such positive comments.
Regards
Julie

Rated 5 out of 5 stars

Adam was great

Adam was great! Kept me updated as to when the product would arrive and what time he will be with me. He let me know when he was 20 mins away! Was very polite and did a great job. Would highly recommend using him

February 27, 2024
Unprompted review
Safe and Sound Essex  logo

Reply from Safe and Sound Essex

Thank you for your feedback; it's wonderful to hear such positive comments.
Regards
Julie

Rated 5 out of 5 stars

Brilliant service from Adam Smith at…

Brilliant service from Adam Smith at Safe & Sound, Essex.
Great comms, arrived on time, very courteous, extremely knowledgable, very professional and super/helpful getting me up & running with my Ghost II installation.
Couldn’t have asked for more and would very happily recommend.
If you need great service, professional interaction and peace of mind, choose Adam

February 27, 2024
Unprompted review
Safe and Sound Essex  logo

Reply from Safe and Sound Essex

Thank you for your feedback; it's wonderful to hear such positive comments.
Regards
Julie

Rated 5 out of 5 stars

Great Service.

Used Adam Smith to install my tracker and immobiliser. Arrived on time.
Completed job in a professional manner.
Would recommend.

February 19, 2024
Unprompted review
Safe and Sound Essex  logo

Reply from Safe and Sound Essex

Thank you for your feedback; it's wonderful to hear such positive comments.
Regards
Julie

Rated 5 out of 5 stars

Professional Outstanding Service from Adam Smith at Safe and Sound, Essex

Fantastic professional service and impeccable installation from the highly experienced technician Adam Smith. Arrived on time with great communication before arrival. Extremely knowledgeable and super efficient with the installation of my tracker and immobiliser. Would totally recommend Adam to anyone considering such an installation. He knew the product inside and out and even went out of his way to fit my dashboard plastic panel that had been messed up by another fitter. Thank you Adam! - for a stress free experience :) FIVE STARS!!!!! 👍

February 19, 2024
Unprompted review
Safe and Sound Essex  logo

Reply from Safe and Sound Essex

Thank you for your feedback; it's wonderful to hear such positive comments.
Regards
Julie

Rated 5 out of 5 stars

Recommended …

Adam Smith notified me ahead of his visit to install the Stealth tracker on my motorbike at my work site. He was very thorough giving a professional clean and tidy install. Pleased overall and would recommend him to anyone.

February 15, 2024
Unprompted review
Safe and Sound Essex  logo

Reply from Safe and Sound Essex

Thank you for your great review and recommendation. We appreciate it.
Kind Regards
Julie

Rated 5 out of 5 stars

Excellent

Excellent, Adam arrived exactly at the pre booked time, polite, knowledgeable, explained the installation process, got straight on with the job, advised me once finished, demonstrated the Ghost and its features, completely invisible, couldn’t tell where the work had been done, highly recommend

February 14, 2024
Unprompted review
Safe and Sound Essex  logo

Reply from Safe and Sound Essex

Thank you for your great review and recommendation. We appreciate it.
Kind Regards
Julie

Rated 5 out of 5 stars

Had Adam smith from safe and sound…

Had Adam smith from safe and sound Essex fit a tracker to our car today. Adam was friendly and extremely professional in his work. I would recommend Adam and safe and sound Essex in the future

February 14, 2024
Unprompted review
Safe and Sound Essex  logo

Reply from Safe and Sound Essex

Thank you for your great review and recommendation. We appreciate it.
Kind Regards
Julie

Rated 5 out of 5 stars

Adam smith was the installer for my…

Adam smith was the installer for my ghost immobiliser! First class from start to finish, arrived dead early and told me when he was getting here, took less than an hour to fit it and explain it to me and will certainly use him again! In comparison to another company I had tried to use he was excellent give him a look

February 5, 2024
Unprompted review
Safe and Sound Essex  logo

Reply from Safe and Sound Essex

Thank you for your great review and recommendation. We appreciate it.
Kind Regards
Julie

Rated 5 out of 5 stars

Spot on.

Spot on.
Had 2 tracker fitted by Adam Smith.
Great guy. Was prompt. Polite and efficient explained what he would do.

Not long later 2 tracker fitted. Paperwork passed.

Perfect.

Thank Yiu.

January 31, 2024
Unprompted review
Safe and Sound Essex  logo

Reply from Safe and Sound Essex

Thank you for your great review and recommendation. We appreciate it.
Kind Regards
Julie

Rated 5 out of 5 stars

On time & professional installation!

Adam arrived on time and proceeded to install the immobiliser in the rain.

When he finished he spent time with me to ensure I knew how to use the immobiliser and answered all my questions!

Great experience! Thanks Adam for your support!

January 23, 2024
Unprompted review
Safe and Sound Essex  logo

Reply from Safe and Sound Essex

Thank you for your great review and recommendation. We appreciate it.
Kind Regards
Julie

Rated 5 out of 5 stars

I was very happy with my installation…

I was very happy with my installation by Adam Smith yesterday. Adam communicated well with me about his expected arrival and efficiently completed the installation of my immobiliser and tracking device. A very tidy job and a good explanation of how it all works. I wouldn’t hesitate to use the company again.

January 22, 2024
Unprompted review
Safe and Sound Essex  logo

Reply from Safe and Sound Essex

Thank you for your great review and recommendation. We appreciate it.
Kind Regards
Julie

Rated 5 out of 5 stars

Lee went above and beyond

Lee went above and beyond to fit some security to my fiesta outside of his working hours. I have used safe and sound Essex multiple times now and will always trust them with my vehicles. Would recommend them to anyone!

January 17, 2024
Unprompted review
Safe and Sound Essex  logo

Reply from Safe and Sound Essex

Thank you for your great review and recommendation. We appreciate it.
Kind Regards
Julie

Rated 5 out of 5 stars

Fabulous company - highly recommended

I was lucky enough to have my tracker fitted by Safe and Sound, purely by chance, as they were subcontracted by the company I booked with. The technician, Adam Smith, was polite, knowledgeable, and professional. he was also super patient whilst I ironed out a problem with the company I booked with.
The tracker was neatly installed, and Adam explained how it worked and gave me a demo of it in action. I will not hesitate to contact Safe and Sound direct for any further equipment.
The tracker has now been fitted for a month, and I am super pleased with the product.

December 8, 2023
Unprompted review
Safe and Sound Essex  logo

Reply from Safe and Sound Essex

Thank you for your great review and recommendation. We appreciate it.
Kind Regards
Julie

Rated 5 out of 5 stars

Great service

Thank you for your work, no complaints :)

January 11, 2024
Unprompted review
Safe and Sound Essex  logo

Reply from Safe and Sound Essex

Thank you for your great review and recommendation. We appreciate it.
Kind Regards
Julie

Rated 5 out of 5 stars

Would use again!

Can’t fault, came on behalf of insurance company to fit tracker on electric motor, professional installation, even corrected some wiring by another company, can’t fault at all Adam was very professional

January 4, 2024
Unprompted review
Safe and Sound Essex  logo

Reply from Safe and Sound Essex

Thank you for leaving your honest feedback. If we can assist in the future, please don't hesitate to contact us.
Kind Regards
Julie

Rated 5 out of 5 stars

Jay was amazing

Jay was amazing, informed me of his arrival time and arrived promptly. First, he asked me all the relevant question. What was the problem with the tracker, he carried out all the necessary checks and before carrying out the work, he told me exactly what he will be doing, the work was done neatly and professionally. Most impressed will recommend Jay again to family and friend, and for my future work, I will be contacting him, and benefiting for his professional and expert service. Thank you once again Jay

December 19, 2023
Unprompted review
Safe and Sound Essex  logo

Reply from Safe and Sound Essex

Thank you for leaving your honest feedback. If we can assist in the future, please don't hesitate to contact us.
Kind Regards
Julie

Rated 5 out of 5 stars

very knowledgeable and great…

very knowledgeable and great communication. cleaned up after. thoroughly recommended

December 19, 2023
Unprompted review
Safe and Sound Essex  logo

Reply from Safe and Sound Essex

Thank you for leaving your honest feedback. If we can assist in the future, please don't hesitate to contact us.
Kind Regards
Julie

Rated 5 out of 5 stars

Ghost 2 installation

Adam Smith from Safe and Sound mobile come to install a Ghost II immobiliser & standalone tracker to my 4x4 today.
On time, polite and a very professional installation with no mess or signs of his install. He then took the necessary time to explain how the system worked and give me the required documents and instructions.
He even waited a few minutes to let me try the system and gave guidance until I was completely happy
Highly recommend if you need an anti theft device installed by a professional.
Thank you Adam.

December 13, 2023
Unprompted review
Safe and Sound Essex  logo

Reply from Safe and Sound Essex

Thank you for leaving your honest feedback. If we can assist in the future, please don't hesitate to contact us.
Kind Regards
Julie

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