Safe and Sound Essex  Reviews 

258
•
TrustScore 5 out of 5

4.9

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Review summary

Created with AI, based on recent reviews

Evaluating 43 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently praise the professional and knowledgeable staff for taking the extra time to thoroughly explain every installed system. People note that technicians are polite, helpful, and ensure that the overall installation process is smooth from start to finish. Some people also felt that appointments were handled efficiently, with quick and tidy work leaving vehicles secure and operational. Reviewers consistently highlight the prompt arrival of engineers and the seamless scheduling process for all necessary security upgrades. Consumers strongly recommend these reliable services to anyone looking for effective vehicle protection and dedicated professional support.

What people talk about most

Service

People report positive experiences with service, noting that staff members are polite, helpful, and arrive on... See more

Staff

Reviewers highlight positive aspects of staff, describing the technicians as extremely polite, punctual, and... See more

User experience

Clients share positive opinions on user experience, highlighting how technicians are prompt, polite, and take... See more

Reviews shaping this summary

Rated 5 out of 5 stars

’ve been to Safe and Sound several times and every experience has been excellent. The team are professional, friendly and always go the extra mile. Luca is particularly polite and informative. My car... See more

Rated 5 out of 5 stars

The whole experience was amazing. From first enquiry to ordering and then fitting of Ghost 2 immobiliser and tracker. Everything went perfectly. The engineer who fitted it, Luca, did a clean, quic... See more

Rated 5 out of 5 stars

Safe & Sound was recommended by a friend and justifiably so. From booking right through to completion of the installation of a Scorpion immobiliser in my car, the company has been totally profession... See more

Rated 5 out of 5 stars

From the initial enquiry to the installation everything was very efficient and easy. Lee was really helpful booking me in and answering all my questions. Luca was a fountain of knowledge and installed... See more


Company details

  1. Car Security System Installer
  2. also in
  3. Applicant Tracking System
  4. Car Alarm Supplier
  5. Car Equipment Accessories Store
  6. GPS Supplier
  7. Telematics Service

Written by the company

Safe and Sound is a family run car audio and security business with installers Nationwide. Lee has been in the automotive electronics industry for over 30 years and has attained a wealth of knowledge and experience that other companies may struggle to offer. We pride ourselves on being the only company in Essex who is a premium dealer for Clifford and Viper car security products. We also count ourselves as a leading vehicle tracking specialist in our industry offering leading vehicle tracking for private individuals and businesses throughout the UK. Our staff are trained to the highest standard and are FITAS qualified.


Contact info

4.9

Excellent

TrustScore 5 out of 5

258 reviews

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No recent history of asking for reviews

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Hasn’t replied to negative reviews

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4.9

All reviews

(258)

43 reviews in the last 12 months

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Rated 5 out of 5 stars

Great service

Jay came across as very knowledgeable and happy to answer any questions I had. He arrived in good time and finished the job way before the agreed completion time. Having used the car for a couple of big trips now, the tracker has worked perfectly and I would recommend to anybody that was looking for an extra layer of protection on their vehicle.

December 7, 2023
Unprompted review
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Reply from Safe and Sound Essex

Thank you for leaving your honest feedback. If we can assist in the future, please don't hesitate to contact us.
Kind Regards
Julie

Rated 5 out of 5 stars

Great Service

Jay just fitted 2 units on my 2 cars. Really good experience and he was extremely helpful and knew his stuff. Definitely recommend

December 8, 2023
Unprompted review
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Reply from Safe and Sound Essex

Thank you for leaving your honest feedback. If we can assist in the future, please don't hesitate to contact us.
Kind Regards
Julie

Rated 5 out of 5 stars

Very good service

Luca was really helpful and knew what he was talking about. Price was also very competitive. Very happy with everything. Thank you Luca.

December 5, 2023
Unprompted review
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Reply from Safe and Sound Essex

Thank you for leaving your honest feedback. If we can assist in the future, please don't hesitate to contact us.
Kind Regards
Julie

Rated 5 out of 5 stars

No fuss

No fuss, stress free install thanks to Adam Smith. Great guy, really knows his stuff and so knowledgeable.
Thank you once again, I have told all my friends so hopefully you will get plenty of extra work and I will definitely use again in the future 👌🏻

December 1, 2023
Unprompted review
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Reply from Safe and Sound Essex

Thank you for leaving your honest feedback. If we can assist in the future, please don't hesitate to contact us.
Kind Regards
Julie

Rated 5 out of 5 stars

Adam came as arranged

Adam came as arranged, bang on time. Installed on our driveway. All easy and quick from our point of view. Left the vehicle clean and tidy. Would definitely recommend.

December 2, 2023
Unprompted review
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Reply from Safe and Sound Essex

Thank you for leaving your honest feedback. If we can assist in the future, please don't hesitate to contact us.
Kind Regards
Julie

Rated 5 out of 5 stars

Ghost II Immobiliser install

I had an appointment today for Adam Smith from Safe and Sound mobile come to install a Ghost II immobiliser to my car this afternoon.
What a lovely guy and a very professional installation with no mess or signs of his install. He then took the necessary time to explain how the system worked and give me the required documents and instructions.
He even waited a few minutes to let me try the system and helped when I made an error to ensure I was completely happy
Highly recommend if you want a great anti theft device installed by a professional.
Thanks again Adam .

November 30, 2023
Unprompted review
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Reply from Safe and Sound Essex

Thank you for leaving your honest feedback. If we can assist in the future, please don't hesitate to contact us.
Kind Regards
Julie

Rated 5 out of 5 stars

Very professional

I had a ghost immobiliser fitting onto my car. I found the company through Google and I can say it was a stress-free experience from start to finish. Luca was on time, polite and explained everything thoroughly. I highly recommend using this company.

November 27, 2023
Unprompted review
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Reply from Safe and Sound Essex

Thank you for leaving your honest feedback. If we can assist in the future, please don't hesitate to contact us.
Kind Regards
Julie

Rated 5 out of 5 stars

Experts

Experts. Good people.

November 29, 2023
Unprompted review
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Reply from Safe and Sound Essex

Thank you for leaving your honest feedback. If we can assist in the future, please don't hesitate to contact us.
Kind Regards
Julie

Rated 5 out of 5 stars

Helpful, efficient service

Smooth, efficient service to install our caravan tracker - v accommodating and patient in terms of meeting us at the van when I was held up. Thanks Adam Smith!

November 27, 2023
Unprompted review
Safe and Sound Essex  logo

Reply from Safe and Sound Essex

Thank you for leaving your honest feedback. If we can assist in the future, please don't hesitate to contact us.
Kind Regards
Julie

Rated 5 out of 5 stars

I had a immobiliser fitted and it was…

I had a immobiliser fitted and it was fitted quickly and was explained very well how to use it.would recommended to anyone.

November 24, 2023
Unprompted review
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Reply from Safe and Sound Essex

Thank you for leaving your honest feedback. If we can assist in the future, please don't hesitate to contact us.
Kind Regards
Julie

Rated 5 out of 5 stars

Adam Smith arrived on time

Adam Smith arrived on time, was polite and did the job as per the order without any visable snags

November 27, 2023
Unprompted review
Safe and Sound Essex  logo

Reply from Safe and Sound Essex

Thank you for leaving your honest feedback. If we can assist in the future, please don't hesitate to contact us.
Kind Regards
Julie

Rated 5 out of 5 stars

Great service from jay@ safe and sound

I had an s5 tracker fitted by another company, unfortunately I was experiencing so many problems with this tracker, jay from safe and sound was sent out to me and he was amazing, he knew what he was doing and was confident he would get my tracker working as it should be, and as if by magic he made it work. He knew exactly what to do. He also took the time to call up the customer support line to cheak all my fobs and the tracker was working correctly befor he left, I will be requesting Jay for any future issues, great service and a top bloke.

A big thank you from avery happy customer

November 24, 2023
Unprompted review
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Reply from Safe and Sound Essex

Thank you for leaving your honest feedback. If we can assist in the future, please don't hesitate to contact us.
Kind Regards
Julie

Rated 5 out of 5 stars

Recommend this technician…

Adam fitted an immobiliser for me and I am very happy with his work. He is a very pleasant Chap and got the job done very efficiently, he explained how it works brilliantly.

November 23, 2023
Unprompted review
Safe and Sound Essex  logo

Reply from Safe and Sound Essex

Thank you for leaving your honest feedback. If we can assist in the future, please don't hesitate to contact us.
Kind Regards
Julie

Rated 5 out of 5 stars

excellent service thank you

November 24, 2023
Unprompted review
Safe and Sound Essex  logo

Reply from Safe and Sound Essex

Thank you for leaving your honest feedback. If we can assist in the future, please don't hesitate to contact us.
Kind Regards
Julie

Rated 5 out of 5 stars

Brilliant

Brilliant, very professional service thank you

November 22, 2023
Unprompted review
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Reply from Safe and Sound Essex

Thank you for leaving your honest feedback. If we can assist in the future, please don't hesitate to contact us.
Kind Regards
Julie

Rated 5 out of 5 stars

Jay fitted my new tracker with ease

Jay fitted my new tracker with ease, care and attention. Jay arrived earlier than arranged, was super diligent and to top it off a great guy. Super satisfied with the service and efficiency! Thanks!

November 20, 2023
Unprompted review
Safe and Sound Essex  logo

Reply from Safe and Sound Essex

Thank you for leaving your honest feedback. If we can assist in the future, please don't hesitate to contact us.
Kind Regards
Julie

Rated 5 out of 5 stars

Jay Came today and fitted a replacement…

Jay Came today and fitted a replacement tracker due to a National Company doing it wrong previously, Couldn't recommend more

November 21, 2023
Unprompted review
Safe and Sound Essex  logo

Reply from Safe and Sound Essex

Thank you for leaving your honest feedback. If we can assist in the future, please don't hesitate to contact us.
Kind Regards
Julie

Rated 5 out of 5 stars

Jay was very helpful and efficient

Jay was very helpful and efficient. He was very patient explaining how everything works. He fitted a tracker on our Range Rover. Thank you Jay.

November 21, 2023
Unprompted review
Safe and Sound Essex  logo

Reply from Safe and Sound Essex

Thank you for leaving your honest feedback. If we can assist in the future, please don't hesitate to contact us.
Kind Regards
Julie

Rated 5 out of 5 stars

Hello

Hello, met Ephy today to install tracker in my Range Rover. He's done excellent job, quickly and professionally. At the end he was kind enough to reconnect my mobile to the car system. Highly recommended.

November 19, 2023
Unprompted review
Safe and Sound Essex  logo

Reply from Safe and Sound Essex

Thank you for leaving your honest feedback. If we can assist in the future, please don't hesitate to contact us.
Kind Regards
Julie

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