Safe and Sound Essex  Reviews 

258
•
TrustScore 5 out of 5

4.9

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

Review summary

Created with AI, based on recent reviews

Evaluating 43 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently praise the professional and knowledgeable staff for taking the extra time to thoroughly explain every installed system. People note that technicians are polite, helpful, and ensure that the overall installation process is smooth from start to finish. Some people also felt that appointments were handled efficiently, with quick and tidy work leaving vehicles secure and operational. Reviewers consistently highlight the prompt arrival of engineers and the seamless scheduling process for all necessary security upgrades. Consumers strongly recommend these reliable services to anyone looking for effective vehicle protection and dedicated professional support.

What people talk about most

Service

People report positive experiences with service, noting that staff members are polite, helpful, and arrive on... See more

Staff

Reviewers highlight positive aspects of staff, describing the technicians as extremely polite, punctual, and... See more

User experience

Clients share positive opinions on user experience, highlighting how technicians are prompt, polite, and take... See more

Reviews shaping this summary

Rated 5 out of 5 stars

’ve been to Safe and Sound several times and every experience has been excellent. The team are professional, friendly and always go the extra mile. Luca is particularly polite and informative. My car... See more

Rated 5 out of 5 stars

The whole experience was amazing. From first enquiry to ordering and then fitting of Ghost 2 immobiliser and tracker. Everything went perfectly. The engineer who fitted it, Luca, did a clean, quic... See more

Rated 5 out of 5 stars

Safe & Sound was recommended by a friend and justifiably so. From booking right through to completion of the installation of a Scorpion immobiliser in my car, the company has been totally profession... See more

Rated 5 out of 5 stars

From the initial enquiry to the installation everything was very efficient and easy. Lee was really helpful booking me in and answering all my questions. Luca was a fountain of knowledge and installed... See more


Company details

  1. Car Security System Installer
  2. also in
  3. Applicant Tracking System
  4. Car Alarm Supplier
  5. Car Equipment Accessories Store
  6. GPS Supplier
  7. Telematics Service

Written by the company

Safe and Sound is a family run car audio and security business with installers Nationwide. Lee has been in the automotive electronics industry for over 30 years and has attained a wealth of knowledge and experience that other companies may struggle to offer. We pride ourselves on being the only company in Essex who is a premium dealer for Clifford and Viper car security products. We also count ourselves as a leading vehicle tracking specialist in our industry offering leading vehicle tracking for private individuals and businesses throughout the UK. Our staff are trained to the highest standard and are FITAS qualified.


Contact info

4.9

Excellent

TrustScore 5 out of 5

258 reviews

5-star
4-star
3-star
2-star
1-star

No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

Hasn’t replied to negative reviews

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

4.9

All reviews

(258)

43 reviews in the last 12 months

Write a review
Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Tracker install

On time, quick, clean, polite. Highly recommended.

November 20, 2023
Unprompted review
Safe and Sound Essex  logo

Reply from Safe and Sound Essex

Thank you for leaving your honest feedback. If we can assist in the future, please don't hesitate to contact us.
Kind Regards
Julie

Rated 5 out of 5 stars

I’m Muhammad jawad and very impressed…

I’m Muhammad jawad and very impressed by Ephy from Safe and Sound , Ephy was so professional and friendly whilst doing his work on my brand new Mercedes . I will definitely refer Safe and Sound to my friends and relatives . Thumps up for Ephy

November 20, 2023
Unprompted review
Safe and Sound Essex  logo

Reply from Safe and Sound Essex

Thank you for leaving your honest feedback. If we can assist in the future, please don't hesitate to contact us.
Kind Regards
Julie

Rated 5 out of 5 stars

Luca really pulled all the stops

Luca really pulled all the stops. Top bloke thanks!

November 16, 2023
Unprompted review
Safe and Sound Essex  logo

Reply from Safe and Sound Essex

Thank you for leaving your honest feedback. If we can assist in the future, please don't hesitate to contact us.
Kind Regards
Julie

Rated 5 out of 5 stars

No nonsense fitting.

No nonsense fitting.

Adam came to fit when agreed, fitted the immobiliser and went out of his way to make sure that I understood how it worked properly.

November 18, 2023
Unprompted review
Safe and Sound Essex  logo

Reply from Safe and Sound Essex

Thank you for leaving your honest feedback. If we can assist in the future, please don't hesitate to contact us.
Kind Regards
Julie

Rated 5 out of 5 stars

Outstanding

Recently had the safe and sound regional manager Adam smith come and install my tracker on motorhome.
Couldn’t ask for more from a company.
Professional, polite and tidy.
Explained the Product with confidence in a way I could understand.
Would definitely recommend!

November 11, 2023
Unprompted review
Safe and Sound Essex  logo

Reply from Safe and Sound Essex

Thank you for leaving your honest feedback. If we can assist in the future, please don't hesitate to contact us.
Kind Regards
Julie

Rated 5 out of 5 stars

Ghost

Luca came to install my ghost immobiser, I was a bit sceptical at first but he answered all my questions showed me what it was all about and gave me a great demonstration of how it works. what a guy! Luca is a massive credit to your company. Amazing

November 13, 2023
Unprompted review
Safe and Sound Essex  logo

Reply from Safe and Sound Essex

Thank you for leaving your honest feedback. If we can assist in the future, please don't hesitate to contact us.
Kind Regards
Julie

Rated 5 out of 5 stars

“Can do” attitude 👍

Can’t fault Adam who fitted our tracker and the team that got him here on a Saturday evening. This company is a very much “can do” service which is a breath of fresh air compared to the usual fob off you get from companies these days

November 18, 2023
Unprompted review
Safe and Sound Essex  logo

Reply from Safe and Sound Essex

Thank you for leaving your honest feedback. If we can assist in the future, please don't hesitate to contact us.
Kind Regards
Julie

Rated 5 out of 5 stars

Jay installation Engineer

Jay arrived in time and as scheduled. Great installation and very prompt. Would highly recommend

November 18, 2023
Unprompted review
Safe and Sound Essex  logo

Reply from Safe and Sound Essex

Thank you for leaving your honest feedback. If we can assist in the future, please don't hesitate to contact us.
Kind Regards
Julie

Rated 5 out of 5 stars

Jay professional installer

Just wanted to say I had jay install a tracker on my Porsche, wow a great experience by a professional installer he took his time with my car. I made sure he left no damage as other companies in the past Just rush to get the job done. He explained everything with the up most professionalism. Very happy and hope to see Jay and safe and sound again!

October 19, 2023
Unprompted review
Safe and Sound Essex  logo

Reply from Safe and Sound Essex

Thank you for leaving your honest feedback. If we can assist in the future, please don't hesitate to contact us.
Kind Regards
Julie

Rated 5 out of 5 stars

5⭐️ to Safe and Sound

5⭐️ to Safe and Sound , a women called Julie she’s amazing and is professional and helps out as much as she can, wouldn’t recommend any more! Best service

November 18, 2023
Unprompted review
Safe and Sound Essex  logo

Reply from Safe and Sound Essex

Thank you for leaving your honest feedback. If we can assist in the future, please don't hesitate to contact us.
Kind Regards
Julie

Rated 5 out of 5 stars

Thank you Jay for fantastic work once…

Thank you Jay for fantastic work once again very professional always on time job well done

November 18, 2023
Unprompted review
Safe and Sound Essex  logo

Reply from Safe and Sound Essex

Thank you for leaving your honest feedback. If we can assist in the future, please don't hesitate to contact us.
Kind Regards
Julie

Rated 5 out of 5 stars

tracker

Had Safe and Sound come round to fit a tracker to my car. lovely guy called Adam Smith, very friendly and helpful. would definitely recommend to anyone.

November 9, 2023
Unprompted review
Safe and Sound Essex  logo

Reply from Safe and Sound Essex

Thank you for leaving your honest feedback. If we can assist in the future, please don't hesitate to contact us.
Kind Regards
Julie

Rated 5 out of 5 stars

Polo speakers

i got a couple guys from safe and sound essex one was called adam smith, didn’t get the other ones name to come and fit my door speakers and a subwoofer to my polo, they were a great couple of lads really polite and friendly all around nice lads, would definitely recommend

November 12, 2023
Unprompted review
Safe and Sound Essex  logo

Reply from Safe and Sound Essex

Thank you for leaving your honest feedback. If we can assist in the future, please don't hesitate to contact us.
Kind Regards
Julie

Rated 5 out of 5 stars

5 Star Professional Service

Adam Smith installed a Shadow immobiliser on our Defender today, great service and communication, highly recommended if you need a reliable and professional service!
Thank you - 5 Stars

November 17, 2023
Unprompted review
Safe and Sound Essex  logo

Reply from Safe and Sound Essex

Thank you for leaving your honest feedback. If we can assist in the future, please don't hesitate to contact us.
Kind Regards
Julie

Rated 5 out of 5 stars

Luca was great

Luca was friendly, knowledgeable and sorted the job quickly!

October 26, 2023
Unprompted review
Safe and Sound Essex  logo

Reply from Safe and Sound Essex

Thank you for leaving your honest feedback. If we can assist in the future, please don't hesitate to contact us.
Kind Regards
Julie

Rated 5 out of 5 stars

Great job

Had lee put in a viper 106v into our car. Quick and professional service. Very tidy and so happy with the job down. We’ll be back soon to have more done to the car. Highly recommended

October 24, 2023
Unprompted review
Safe and Sound Essex  logo

Reply from Safe and Sound Essex

Thank you for leaving your honest feedback. If we can assist in the future, please don't hesitate to contact us.
Kind Regards
Julie

Rated 5 out of 5 stars

2 very professional guys

I had safe and sound come to fit new stereo and front speakers on my Audi TT. I thought they were both excellent polite friendly and done a great job on my car they were so professional ,I am so pleased with the job they done I would recommend them to anyone, thanks again guys.

October 25, 2023
Unprompted review
Safe and Sound Essex  logo

Reply from Safe and Sound Essex

Thank you for leaving your honest feedback. If we can assist in the future, please don't hesitate to contact us.
Kind Regards
Julie

Rated 5 out of 5 stars

Very Professional and a great install

Very Professional and a great install. very pleased with the result. I bought a new car 6 months later that had a factory fitted Bang and Olufsen surround sound system, however it still doesnt sound as good as the one fitted in my old car by Safe and sound Essex!

February 16, 2023
Safe and Sound Essex  logo

Reply from Safe and Sound Essex

Thank you for leaving your honest feedback. If we can assist in the future, please don't hesitate to contact us.
Kind Regards
Julie

Rated 5 out of 5 stars

Vauxhall Corsa (2016)

To Lee & the staff at the Safe & Sound Team

I do believe that this is the first Vauxhall Corsa (2016 model) to be fitted with a Cobra Alarm system by the Safe & Sound Team, a very professional job done installing the the alarm & I will say is to keep up the good work, price wise is a lot cheaper than other fitters that I looked at online & was worth the 206 miles round trip, once again many thanks.

Regards

Mark

October 9, 2023
Unprompted review
Safe and Sound Essex  logo

Reply from Safe and Sound Essex

Thank you for leaving your honest feedback. If we can assist in the future, please don't hesitate to contact us.
Kind Regards
Julie

Rated 5 out of 5 stars

Safe and sound those guys are very…

Safe and sound those guys are very experienced in all sound of car.my car was fex with great work. I will recommend it to anyone

September 18, 2023
Safe and Sound Essex  logo

Reply from Safe and Sound Essex

Thank you for leaving your honest feedback. If we can assist in the future, please don't hesitate to contact us.
Kind Regards
Julie

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look