Safe Financial Reviews 

4,815
TrustScore 5 out of 5

4.9

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Review summary

Created with AI, based on recent reviews

Looking at 264 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the efficient and reliable service, often highlighting how the company helped them in financial needs. The staff are frequently commended for being professional, friendly, and exceptionally helpful, contributing to a pleasant overall interaction. People appreciate the easy, simple, and user-friendly application process. Reviewers frequently describe the customer service as excellent, noting its efficiency and clear communication. Many consumers also highlight the smooth user experience, finding the entire process straightforward and hassle-free. The company's ability to provide fast and professional service, often completing processes within a day, is highly valued, including quick response times.

What people talk about most

Service

Customers had positive experiences with service, often highlighting its speed and efficiency. Many reviewers... See more

Staff

Clients share positive opinions on staff, consistently describing them as professional, helpful, and... See more

Customer service

Customers consistently note positive experiences with customer service, highlighting helpful, efficient, and... See more

User experience

Users describe positive interactions with the user experience, often highlighting the ease and simplicity of... See more

Response time

Reviewers mention positive feedback about response times, highlighting the prompt and efficient service... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Absolutely fantastic… from the filling out of the application to the end … so easy .. no problems what so ever … So very satisfied.. I’ve had several loans thru your company .. always most obliging …... See more

Company replied

Rated 5 out of 5 stars

First time using safe and waiting outcomes. Easy apply steps and time save. One thing I'm concern once applied nothing shows on my account so doesn't know application is processing or missing.

Company replied

Rated 5 out of 5 stars

I love the staff, they were/are very helpful. Helping to fill in forms, answering questions relating to your loan. How much you will be paying back. I am happy to nominate others who are genuine wanti... See more

Company replied

Rated 5 out of 5 stars

Overall again once I spoke to the right lady she was fantastic, filled out forms emailed to sign after applying and that was it, have used Asafe heaps now and getting the small loans actually allow... See more

Company replied


Company details

  1. Loan Agency
  2. Financial Consultant
  3. Non-Bank Financial Service

About Safe Financial

Written by the company

Cash loans for the everyday needs of Aussies

Safe Financial is 100% Australian-owned and operated. For more than 20 years, we've helped thousands of Aussies to do more.

We offer a range of short-term loan solutions, including cash loans from $500 to $5,000, car loans up to $7,000, and business loans up to $10,000.

Applying is easy!

Click the Apply Now button below, complete your application (it only takes a few minutes), and hit submit. Then, we'll be back in touch with a decision, quick smart!

Apply Now

Contact info

4.9

Excellent

TrustScore 5 out of 5

5K reviews

5-star
4-star
3-star
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1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 100% of negative reviews

Typically replies within 24 hours

How this company uses Trustpilot

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4.9

All reviews

(4,815)

257 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Very good customer service willing to…

Very good customer service willing to guide you through the process

April 16, 2026
Safe Financial logo

Reply from Safe Financial

Thank you for your kind feedback, Mikaera. We’re so pleased to hear you had a positive experience and that our team could guide you through the process. We’re always here to help ❤️

Rated 5 out of 5 stars

The first time I applied was quick

The first time I applied was quick, easy and no problems. Small loan approved quickly. I messed up my first 2 payments around Xmas time. They were great and not rude and let me start repaying again without extra pressure.
Safe financial then messaged me that I could happily apply again for another, which I did, all within 30 mins tops , with a reply in about 2-3 hours. Was stoked.
Very happy with them, easy to talk to and ask any questions. No hassles place!!!

December 20, 2025
Unprompted review
Safe Financial logo

Reply from Safe Financial

Thank you for your wonderful feedback, Brook. We’re so glad to hear that your experience has been smooth, supportive, and hassle-free from start to finish.

Life happens, and we’re always here to work with you, not against you, so it’s great to know you felt supported and confident to come back again. We really appreciate your trust in us ❤️

Rated 5 out of 5 stars

Promptness

April 15, 2026
Safe Financial logo

Reply from Safe Financial

Thank you for your feedback. We truly appreciate your support and are so pleased to hear that you found our service prompt.

Rated 5 out of 5 stars

I’ve used this service many times very…

I’ve used this service many times very easy to deal with , made my experience very easy thankyou

April 15, 2026
Safe Financial logo

Reply from Safe Financial

Thank you for your kind words, Leanne. We truly appreciate your continued support and loyalty, it means so much to us. We’re always happy to help and are so glad we’ve been able to make things easy for you each time ❤️

Rated 5 out of 5 stars

Professional

Professional, extremely helpful and making the whole process very easy

April 1, 2026
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Reply from Safe Financial

Thanks for sharing your experience with us Michael! We appreciate your 5-star review and are happy you found the process easy. We look forward to assisting you again when you need us next. ❤️

Rated 5 out of 5 stars

Very easy to deal with very supportive…

Very easy to deal with very supportive and understanding overall I’m very happy with there service I recommend to my family and friends

April 8, 2026
Unprompted review
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Reply from Safe Financial

Thank you for your wonderful feedback Lyle. We’re so glad to hear you found our team supportive, understanding, and easy to deal with.

Your recommendation truly means the world to us. We’re always here if you need us in the future.

Rated 1 out of 5 stars

Told me I was approved and that funds…

Told me I was approved and that funds would be transferred overnight then the following day told me I was not approved anymore
Would not recommend this service to anyone

April 1, 2026
Safe Financial logo

Reply from Safe Financial

Hi Paul, thank you for sharing your experience. We understand your frustration and apologise for the inconvenience.

Occasionally, when we receive new information during our final review, we are required to reassess an application, and in this case, it unfortunately changed the outcome.

The team at Safe Financial work very hard to support our clients in their times of need - and although we assist thousands of Australians each year, unfortunately, we are unable to help everyone.

Best wishes.

Rated 5 out of 5 stars

Easy

Easy, honest and helpful loans. Great staff.

March 24, 2026
Safe Financial logo

Reply from Safe Financial

Thank you so much for your feedback Emily, we're glad we were able to assist you once again! We’re so happy you found the process easy and that our team provided you with with a great service. Your recommendation really means a lot to us. We look forward to helping you again in the future should you need us. ❤️

Rated 5 out of 5 stars
Safe Financial logo

Reply from Safe Financial

So glad we could help you out Lynda! We aim to make the process easy so it's great to hear you had this experience. Thank you for taking the time to review us, it means a lot to us. 🌞

Rated 5 out of 5 stars

It's a 'Thumbs Up' from me.

Extremely helpful, and so very prompt.

March 26, 2026
Safe Financial logo

Reply from Safe Financial

Thank you for your kind feedback Russ, and for being a valued returning client. We’re so pleased to hear you had another positive experience with our team. We truly appreciate your ongoing support and look forward to assisting you again in the future should you need us. ❤️

Rated 5 out of 5 stars

Absolutely excellent service and easy…

Absolutely excellent service and easy application with hassle free finance staff where quick and convenient on providing the best customer service i have ever had i will be definitely recommending my family and friends to get finance through these guys 10/10 keep up the awesome work 👍 👏 😀

March 26, 2026
Unprompted review
Safe Financial logo

Reply from Safe Financial

Thank you so much for your amazing feedback Simon! We’re thrilled to hear that you found the process easy and hassle-free, and that our team could provide such a high level of service.

Your recommendation really means a lot to us. We appreciate your support and look forward to helping you again in the future should you need us. ❤️

Rated 5 out of 5 stars

Great service

Great service, professional and easy to deal with.

March 19, 2026
Safe Financial logo

Reply from Safe Financial

Thank you, Steven, for the excellent 5‑star rating! We're glad we were able to assist you once again. It's great to hear that you find the loan process easy, and that our professional service made a real difference for you. We appreciate the trust you've placed in us over the years, and we look forward to supporting you again whenever you need us. ❤️

Rated 5 out of 5 stars
Safe Financial logo

Reply from Safe Financial

Glad we could support you again, Clare. Thank you for your positive feedback and for giving us a five-star rating! We love hearing that our team delivered a high level of helpful, professional service, as that is always our aim. We look forward to assisting you again when you need us next. ❤️

Rated 5 out of 5 stars

Happy Customer

very happy with Safe Fincnce staff, Curteous, kind and supportive.

March 20, 2026
Safe Financial logo

Reply from Safe Financial

We're glad we could assist you again, Allen. Thank you for your positive feedback and 5-star service rating! We value the trust you've placed in us over the years, and we look forward to supporting you again, whenever you need us. ❤️

Rated 5 out of 5 stars

Fast helpful not hard to apply

Fast helpful not hard to apply

March 10, 2026
Safe Financial logo

Reply from Safe Financial

So glad we could help you out Joanne! We aim to make the process smooth and simple so it's great to hear you got that! Thanks for taking the time to review us. 🌞

Rated 5 out of 5 stars

Easy friendly and fast

Easy friendly and fast

March 17, 2026
Safe Financial logo

Reply from Safe Financial

Thanks for sharing Jan! We're happy to hear we were able to help you out quickly. ☺️

Rated 5 out of 5 stars

Very kind and helpful and quick

Very kind and helpful and quick

March 13, 2026
Safe Financial logo

Reply from Safe Financial

Thank you for your kind words and wonderful five-star rating, Valentina! We're glad we could assist you when you needed us, and it's always lovely to hear our team was helpful and prompt. We appreciate you taking the time to share your thoughts, and we look forward to supporting you again when you need us next. ❤️

Rated 5 out of 5 stars

They were extremely helpful

They were extremely helpful, answered my questions and guided me through the process and very efficient and very very friendly . Highly recommend them

March 11, 2026
Unprompted review
Safe Financial logo

Reply from Safe Financial

That's what we love to hear, Jacqueline! Thank you for your kind words and for rating our service five stars! Making things easy and stress-free for returning customers like you is our priority. We look forward to assisting you again when you need us next! ❤️️

Rated 5 out of 5 stars
Safe Financial logo

Reply from Safe Financial

That's great to hear, Jessica - we're glad we could assist you again. Thank you for your kind words and 5-star service rating! Delivering fast, seamless service is always our top priority. We look forward to helping you again in the future.❤️️

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