Safe Financial Reviews 

4,816
TrustScore 5 out of 5

4.9

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

Review summary

Created with AI, based on recent reviews

Looking at 264 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the efficient and reliable service, often highlighting how the company helped them in financial needs. The staff are frequently commended for being professional, friendly, and exceptionally helpful, contributing to a pleasant overall interaction. People appreciate the easy, simple, and user-friendly application process. Reviewers frequently describe the customer service as excellent, noting its efficiency and clear communication. Many consumers also highlight the smooth user experience, finding the entire process straightforward and hassle-free. The company's ability to provide fast and professional service, often completing processes within a day, is highly valued, including quick response times.

What people talk about most

Service

Customers had positive experiences with service, often highlighting its speed and efficiency. Many reviewers... See more

Staff

Clients share positive opinions on staff, consistently describing them as professional, helpful, and... See more

Customer service

Customers consistently note positive experiences with customer service, highlighting helpful, efficient, and... See more

User experience

Users describe positive interactions with the user experience, often highlighting the ease and simplicity of... See more

Response time

Reviewers mention positive feedback about response times, highlighting the prompt and efficient service... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Absolutely fantastic… from the filling out of the application to the end … so easy .. no problems what so ever … So very satisfied.. I’ve had several loans thru your company .. always most obliging …... See more

Company replied

Rated 5 out of 5 stars

First time using safe and waiting outcomes. Easy apply steps and time save. One thing I'm concern once applied nothing shows on my account so doesn't know application is processing or missing.

Company replied

Rated 5 out of 5 stars

I love the staff, they were/are very helpful. Helping to fill in forms, answering questions relating to your loan. How much you will be paying back. I am happy to nominate others who are genuine wanti... See more

Company replied

Rated 5 out of 5 stars

Overall again once I spoke to the right lady she was fantastic, filled out forms emailed to sign after applying and that was it, have used Asafe heaps now and getting the small loans actually allow... See more

Company replied


Company details

  1. Loan Agency
  2. Financial Consultant
  3. Non-Bank Financial Service

About Safe Financial

Written by the company

Cash loans for the everyday needs of Aussies

Safe Financial is 100% Australian-owned and operated. For more than 20 years, we've helped thousands of Aussies to do more.

We offer a range of short-term loan solutions, including cash loans from $500 to $5,000, car loans up to $7,000, and business loans up to $10,000.

Applying is easy!

Click the Apply Now button below, complete your application (it only takes a few minutes), and hit submit. Then, we'll be back in touch with a decision, quick smart!

Apply Now

Contact info

4.9

Excellent

TrustScore 5 out of 5

5K reviews

5-star
4-star
3-star
2-star
1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 100% of negative reviews

Typically replies within 24 hours

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

4.9

All reviews

(4,816)

257 reviews in the last 12 months

Write a review
Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars
Safe Financial logo

Reply from Safe Financial

That's great to hear, Jessica - we're glad we could assist you again. Thank you for your kind words and 5-star service rating! Delivering fast, seamless service is always our top priority. We look forward to helping you again in the future.❤️️

Rated 5 out of 5 stars

Relief from financial pressure 🙏

I have been with Safe Financial for many, many years and they have helped get me out of a tight spot when I was in need of financial assistance.
I am always treated very professionally and efficiently. All Staff I have deal with have been amazing to deal with and I receive second to none customer service every single time I talk to or interact with them.
I would encourage all to read and heed the warnings included in your application before proceeding with the loan.

March 11, 2026
Safe Financial logo

Reply from Safe Financial

Thank you, Sherrie, for taking the time to share your experience with us and for being a long-standing, valued customer. We're truly grateful for your loyalty over the years. It's wonderful to hear that our team has consistently provided the support, professionalism, and care you deserve, especially during times when you needed it most.

We also appreciate your thoughtful reminder to others about reviewing the information provided during the application process. Transparency is important to us, and it's great to see customers like you encouraging responsible borrowing.

Thanks again for your trust in Safe Financial. We're always here when you need us. ❤️

Rated 5 out of 5 stars

EXCELENT SERVICE

SINCE USING YOUR SERVICE I HAVE ALWAYS BEEN TREAT WELL AND THEY HAVE DONE EVERYTHING TO HELP ME

March 3, 2026
Safe Financial logo

Reply from Safe Financial

We're glad we could assist you again, Kipley. Thank you for your positive feedback and for rating our service five stars! Providing an excellent service experience is our priority, especially for loyal, returning customers like you. We look forward to supporting you again whenever you need us. ❤️

Rated 5 out of 5 stars

Second time for a application to be…

Second time for a application to be approved in good time for me and very fast approval thank you

March 10, 2026
Safe Financial logo

Reply from Safe Financial

Thank you for your continued trust, Andrew, and for your five-star service rating! We always aim to make the loan approval process smooth and efficient, and we're pleased we could deliver that for you. We appreciate your support and look forward to assisting you again in the future. ❤️

Rated 5 out of 5 stars

Quick and easy to deal with

Quick and easy to deal with

March 4, 2026
Safe Financial logo

Reply from Safe Financial

Thank you for your positive feedback and five-star service rating, Bradley! We're glad the application and approval process was quick and straightforward for you - that's our goal. We look forward to assisting you again when you need us next.❤️

Rated 5 out of 5 stars
Safe Financial logo

Reply from Safe Financial

That's great to hear, Malcolm. Thank you for your kind words and 5-star rating! The team at Safe Financial always try their best to assist our clients during their time of need. Thanks for sharing the love - it means a lot. We look forward to supporting you again in the future. ❤️

Rated 5 out of 5 stars

Very quick and easy process

Very quick and easy process. Less than 24 hours from applying to receiving the funds.

March 6, 2026
Safe Financial logo

Reply from Safe Financial

Thank you for choosing us again, Sian and for sharing your experience. We're pleased the process was quick and seamless for you. Delivering fast, hassle‑free service is exactly what we aim for, and it's great to know we hit the mark. We truly appreciate your continued trust and look forward to helping you again whenever you need us.❤️

Rated 1 out of 5 stars

Wasting my time

Wasting my time

March 6, 2026
Unprompted review
Safe Financial logo

Reply from Safe Financial

Hi Ilhami, thank you for your feedback regarding your recent loan application.

We understand how disappointing it can be when we are unable to approve a loan, especially when you are seeking support. As a responsible credit provider, we assess several factors before making a lending decision, including your ability to manage repayments, your repayment history on other loans or credit, and your current employment and financial situation.

These checks are in place to protect our clients from taking on commitments that could cause them further financial strain. While our team genuinely aims to assist wherever possible, there are times when we cannot proceed if the application does not meet responsible lending requirements.

We appreciate your understanding and wish you all the best for the future.

Rated 5 out of 5 stars

Have been a client for 8 years

Have been a client for 8 years, only people whom gave me a chance. Pleasant, beautiful and kind staff. Only to happy to help, be patient. I can only highly recommend to go to these guys, take my advice, I have been a client for very long time.

March 5, 2026
Unprompted review
Safe Financial logo

Reply from Safe Financial

It's our pleasure, Sandra. Thank you for your kind words and five-star service rating! It truly means a lot, especially coming from a long-standing and loyal customer like yourself. We're grateful for the trust you've placed in us over the past 8 years, and we look forward to helping you again whenever you need us. ❤️

Rated 5 out of 5 stars

The process was quick and easy

The process was quick and easy. I like that I spoke with a staff member during the application process. Would recommend to others.

March 4, 2026
Safe Financial logo

Reply from Safe Financial

Great to hear, Wendy - thank you for your kind words and fantastic recommendation! We always try to provide a quick and seamless application and approval process. We also understand that speaking with a real team member can make a big difference, so we're pleased that service stood out for you. We look forward to assisting you again whenever you need us. ❤️

Rated 5 out of 5 stars

They listen

Unlike other lenders, Safe Financial actually listens and understands why I need financial assistance. This puts them ahead.

March 4, 2026
Safe Financial logo

Reply from Safe Financial

It's our pleasure, Brian. Thank you for your wonderful feedback and five-star review! It's lovely to hear that you felt listened to and understood. Knowing our team made a meaningful difference really means a lot, especially coming from a long-standing and loyal customer like yourself. We're grateful for your trust over the years and look forward to assisting you again whenever you need us. ❤️

Rated 5 out of 5 stars

they were great and very happy with…

they were great and very happy with them thanks for making our dream come true

March 4, 2026
Safe Financial logo

Reply from Safe Financial

Thank you for sharing your experience, Nicholas, and for rating our service with five stars! We're pleased we could assist you again, and it means a lot to know that our team helped turn your dream into reality! Thanks for choosing Safe Financial. We look forward to supporting you again whenever you need us next.❤️

Rated 3 out of 5 stars

Honestly was pretty easy to get in…

Honestly was pretty easy to get in contact with them if you are wanting to clarify anything. Unfortunately do not expect to receive the funds on the same day of approval as you will more then likely get placed in the late afternoon batch which yes the loan amount has been sent out but due to bank times it'll be processed in the overnight batch and more then likely be seeing the funds the next morning, which is completely fine but please be aware of this if you are wanting the money in your bank account in the same day.

March 3, 2026
Unprompted review
Safe Financial logo

Reply from Safe Financial

Thank you for your feedback, KB, and for sharing your experience. We're glad we could assist you in your time of need and that your questions were answered promptly.

Regarding funding timelines, we aim to process applications as fast as possible. Sometimes, bank processing may delay deposits until the following day, but same-day funding is available.

During our office hours, most applicants receive a conditional response within a few hours. Once approved, the main factor influencing timing is how quickly the signed loan documents are returned. Submitting them promptly offers the best chance of a same-day release of funds.

Thanks again for your feedback. We look forward to supporting you again whenever you need us.❤️

Rated 5 out of 5 stars

Helpful in needs

February 27, 2026
Safe Financial logo

Reply from Safe Financial

We're glad we were able to assist you in your time of need, Rachel. Thank you for rating our service five stars and for taking the time to share your feedback! We look forward to supporting you again whenever you need us.❤️

Rated 5 out of 5 stars

Impressed with the level of service

Fantastic prompt service. The staff were very friendly. I was impressed with the level of service provided.

February 26, 2026
Unprompted review
Safe Financial logo

Reply from Safe Financial

Thank you for your fantastic feedback, Todd, and for giving us a five-star rating! We love hearing that our team provided a high level of helpful, professional service, as that is always our goal. We look forward to helping you again when you need us next. ❤️

Rated 5 out of 5 stars

very helpful and professional service.

February 26, 2026
Unprompted review
Safe Financial logo

Reply from Safe Financial

Thank you for your kind words and five-star service rating, James! We’re pleased to hear you found our service helpful and professional. It’s always our goal to make every experience a positive one, and we truly appreciate you taking the time to share. We look forward to assisting you again next time. ❤️

Rated 5 out of 5 stars

Would recommend

Was so easy to apply and repayments are affordable

February 25, 2026
Safe Financial logo

Reply from Safe Financial

So happy we were able to help you, Siniva. Thank you for your positive feedback and for rating our service five stars! At Safe Financial, we assess every application on a case-by-case basis to ensure that taking out a loan is in your best interests. Thanks for sharing your experience - it means a lot. We hope to welcome you back soon. ❤️

Rated 5 out of 5 stars

These girls were fast and very…

These girls were fast and very cooperative.
Definitely recommend if in need

February 24, 2026
Unprompted review
Safe Financial logo

Reply from Safe Financial

Thank you for your kind words and 5-star service rating, Emily! We're pleased that your experience with Safe Financial was fast and stress-free. We truly appreciate your recommendation and look forward to assisting you again when you need us next. ❤️

Rated 5 out of 5 stars

Very fast result and assistance is…

Very fast result and assistance is given along thr process. Very helpful and informative from staff.

February 20, 2026
Safe Financial logo

Reply from Safe Financial

Thank you for your kind words and 5‑star service rating, Kalaveti! We're glad we could assist you again and provide a fast, helpful experience. We always aim to offer clear, supportive guidance throughout the loan process. We look forward to helping you again next time. ❤️

Rated 5 out of 5 stars

Absolutely love safe financial

Absolutely love safe financial, these guys never let me down. The loans are easy to apply for and fast approval. I can’t thank them enough, highly recommended them to anyone, thank you again. Fiona

February 19, 2026
Unprompted review
Safe Financial logo

Reply from Safe Financial

It's our pleasure, Fiona. Thank you for your fabulous review and five-star rating! It truly means a lot, especially coming from a long‑standing and loyal customer like yourself. We're grateful for your trust over the years, and it's wonderful to hear that our team has never let you down. Thank you for trusting us time and again. We're glad we could support you when it mattered most. We look forward to helping you again whenever you need us. ❤️

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.

Learn more about other kinds of reviews.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look