Safe Financial Reviews 

4,816
TrustScore 5 out of 5

4.9

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Review summary

Created with AI, based on recent reviews

Looking at 264 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the efficient and reliable service, often highlighting how the company helped them in financial needs. The staff are frequently commended for being professional, friendly, and exceptionally helpful, contributing to a pleasant overall interaction. People appreciate the easy, simple, and user-friendly application process. Reviewers frequently describe the customer service as excellent, noting its efficiency and clear communication. Many consumers also highlight the smooth user experience, finding the entire process straightforward and hassle-free. The company's ability to provide fast and professional service, often completing processes within a day, is highly valued, including quick response times.

What people talk about most

Service

Customers had positive experiences with service, often highlighting its speed and efficiency. Many reviewers... See more

Staff

Clients share positive opinions on staff, consistently describing them as professional, helpful, and... See more

Customer service

Customers consistently note positive experiences with customer service, highlighting helpful, efficient, and... See more

User experience

Users describe positive interactions with the user experience, often highlighting the ease and simplicity of... See more

Response time

Reviewers mention positive feedback about response times, highlighting the prompt and efficient service... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Absolutely fantastic… from the filling out of the application to the end … so easy .. no problems what so ever … So very satisfied.. I’ve had several loans thru your company .. always most obliging …... See more

Company replied

Rated 5 out of 5 stars

First time using safe and waiting outcomes. Easy apply steps and time save. One thing I'm concern once applied nothing shows on my account so doesn't know application is processing or missing.

Company replied

Rated 5 out of 5 stars

I love the staff, they were/are very helpful. Helping to fill in forms, answering questions relating to your loan. How much you will be paying back. I am happy to nominate others who are genuine wanti... See more

Company replied

Rated 5 out of 5 stars

Overall again once I spoke to the right lady she was fantastic, filled out forms emailed to sign after applying and that was it, have used Asafe heaps now and getting the small loans actually allow... See more

Company replied


Company details

  1. Loan Agency
  2. Financial Consultant
  3. Non-Bank Financial Service

About Safe Financial

Written by the company

Cash loans for the everyday needs of Aussies

Safe Financial is 100% Australian-owned and operated. For more than 20 years, we've helped thousands of Aussies to do more.

We offer a range of short-term loan solutions, including cash loans from $500 to $5,000, car loans up to $7,000, and business loans up to $10,000.

Applying is easy!

Click the Apply Now button below, complete your application (it only takes a few minutes), and hit submit. Then, we'll be back in touch with a decision, quick smart!

Apply Now

Contact info

4.9

Excellent

TrustScore 5 out of 5

5K reviews

5-star
4-star
3-star
2-star
1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 100% of negative reviews

Typically replies within 24 hours

How this company uses Trustpilot

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4.9

All reviews

(4,816)

257 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Fast

Fast, friendly.

February 11, 2026
Safe Financial logo

Reply from Safe Financial

Glad we were able to help you again, Lia! We're pleased you found the application and approval process quick and easy. Your kind words and five-star rating mean a lot to our team, and we're grateful for your support. We look forward to assisting you again next time. ❤️

Rated 5 out of 5 stars

Safe finance offers loans with out all…

Safe finance offers loans with out all the drama the staff are wonderful and straightforward with customers in a very professional manner

February 18, 2026
Safe Financial logo

Reply from Safe Financial

It's our pleasure, Elizabeth. Thank you for your kind words and five-star rating! It truly means a lot, especially from a long‑standing and loyal customer like yourself. We're grateful for the trust you've placed in us over the years, and we're glad we could support you and your family when it mattered most. We look forward to helping you again whenever you need us. ❤️

Rated 5 out of 5 stars

Safe Finance were amazing helpful…

Safe Finance were amazing helpful accommodating friendly and supportive.
Thanks Safe Finance So Grateful.

Kind Regards Aroha Kaiki-Pate

January 20, 2026
Safe Financial logo

Reply from Safe Financial

Hi Aroha, thank you for your wonderful feedback and for rating our service five stars! We're glad we could assist you again, and it's lovely to hear you found our team helpful, accommodating, friendly, and supportive. That's exactly the experience we aim to provide. We appreciate your trust and look forward to supporting you whenever you need us.❤️

Rated 5 out of 5 stars

Very happy every tging really good

Very happy every tging really good

August 20, 2025
Safe Financial logo

Reply from Safe Financial

That's what we love to hear, Rocky! We're pleased we were able to assist you during your time of need. We always strive to provide a quick, easy application and approval process. We look forward to supporting you again when you need us next. ❤️

Rated 5 out of 5 stars

Super service

Super service. Quick & efficient

February 13, 2026
Unprompted review
Safe Financial logo

Reply from Safe Financial

Great to hear, Greg. Thank you for your kind words and five-star service rating! Providing fast, seamless service is always our priority. Thanks for sharing your experience - we look forward to welcoming you back soon. ❤️

Rated 5 out of 5 stars

Excellent and really helpful!

Excellent and really helpful best services

February 12, 2026
Safe Financial logo

Reply from Safe Financial

Thank you for your excellent service rating, Donna! We strive to make the application and approval process as smooth as possible, especially for returning customers like you. We appreciate your ongoing support and look forward to helping you again when you need us next time.❤️

Rated 5 out of 5 stars

very efficient

February 11, 2026
Safe Financial logo

Reply from Safe Financial

Glad we were able to assist you again, Anna Marie. We always strive to make the application and approval process quick and easy, especially for returning customers like you. Thank you for your positive feedback and for rating our service five stars! It truly means a lot. We look forward to your next visit. ❤️️

Rated 5 out of 5 stars

Friendly staff and quick service

Friendly staff and quick service

February 4, 2026
Safe Financial logo

Reply from Safe Financial

Great to hear, Ilias! We're glad your experience was smooth, speedy, and supported by our friendly team. We truly appreciate your kind words and 5-star rating, and we look forward to helping you again whenever you need us next. ❤️

Rated 5 out of 5 stars

Amazing company

Amazing company! Claire was great to talk to and worked out a great loan that worked for me.

February 10, 2026
Safe Financial logo

Reply from Safe Financial

Thank you for your kind words and for giving us a 5-star rating, Ashleigh! We're happy Claire could assist you in finding a loan that suits your needs. We appreciate your trust in Safe Financial and look forward to helping you again in the future!❤️

Rated 1 out of 5 stars

Safe Financial - Liars.

Fell behind on payments after losing my job so they marked my loan as a default, I borrowed money from family so I could settle the debt with the condition they remove the default. They said they would once I sent through the receipt and then refused to remove it from my credit file. DO NOT BORROW FROM SAFE FINANCIAL

February 10, 2026
Unprompted review
Safe Financial logo

Reply from Safe Financial

Thank you for sharing your concerns, Will.

We disagree with your comments and are disappointed to have received a 1‑star review, as our team works hard to provide clear communication and supportive customer service.

As you are aware, once a matter is escalated externally, we must pause all actions and allow the formal dispute resolution process to proceed. Your complaint is now being managed through that process and will be reviewed fairly and transparently.

Best wishes.

Rated 5 out of 5 stars

Safe Financial - Customer Service Excelled

Safe financial have come to my rescue and approved my loan, I am so relieved. The past week has been so stressful, I would like to say a big thank you to all the very professional staff at safe financial, very friendly and helpful. I would highly recommend safe financial.

February 9, 2026
Unprompted review
Safe Financial logo

Reply from Safe Financial

Thank you for your loyalty and wonderful feedback, Cheryl! We're so glad our team was able to support you during a stressful time. Knowing you felt relieved, supported, and well cared for throughout the application and approval process means a great deal to us. We'll be sure to pass your kind words on to our staff. We appreciate your trust, and we're here to help whenever you need us. ❤️

Rated 5 out of 5 stars

I have had issues getting loans in the…

I have had issues getting loans in the past and they gave me a chance and this is now my 3rd loan

February 6, 2026
Safe Financial logo

Reply from Safe Financial

Thank you for your loyalty and for sharing your experience, Dizzy! We're glad we could assist you again, and it's great to hear this is now your third loan with us. We appreciate your trust and look forward to continuing to support you whenever you need us.❤️

Rated 5 out of 5 stars

Super friendly and helpful staff.

Super friendly and helpful staff.
Walk you through step by step.

February 5, 2026
Safe Financial logo

Reply from Safe Financial

Thank you for your lovely review, Victoria. We're pleased you found our team friendly and helpful, and that the step-by-step support was beneficial. Providing a relaxed, welcoming experience for valued customers like you is important to us. We look forward to your next visit. ❤️

Rated 5 out of 5 stars

Thanks to safe financial for…

Thanks to safe financial for everything, helping me and kindness, I appreciate what they did to me and my family , without them I never done what I supposed do to , thank you again

January 28, 2026
Safe Financial logo

Reply from Safe Financial

It's our pleasure, Manui. Thank you for your kind words and five-star rating! It truly means a lot, especially coming from a long‑standing and loyal customer like yourself. We're grateful for the trust you've placed in us over the years, and we're glad we could support you and your family when it mattered most. We look forward to helping you again whenever you need us. ❤️

Rated 5 out of 5 stars

Fast efficient

No hassles fast and efficient

February 4, 2026
Safe Financial logo

Reply from Safe Financial

Great to hear, Lisa! Thank you for your ongoing loyalty and your outstanding 5-star service rating. We strive to make the application and approval process as smooth as possible, particularly for returning customers like you. We appreciate your support and look forward to helping you again when you need us next.❤️

Rated 5 out of 5 stars

Supportive and Friendly!

Very quick, and supportive friendly staff member.

February 3, 2026
Safe Financial logo

Reply from Safe Financial

It's our pleasure, Vanissa - we're pleased we could assist you again! We always aim to provide a quick, easy application and approval process, especially for returning customers like you. Thank you for your positive feedback - it means a lot! We look forward to your next visit. ❤️

Rated 5 out of 5 stars

They are friendly and helpful

Anytime i had a problem the girls were more than happy to help . Lovely relaxed attitudetowards customers .

January 30, 2026
Safe Financial logo

Reply from Safe Financial

That's what we love to hear, Graham. Thank you for your kind words, your continued loyalty, and your 5-star service rating! Creating a relaxed, friendly experience for our customers is important to us, so it's wonderful to know we delivered for you. We look forward to welcoming you back soon. ❤️

Rated 5 out of 5 stars

Great staff

Great staff, I been supported throughout the application process

January 30, 2026
Safe Financial logo

Reply from Safe Financial

Thank you for your kind words and five-star service rating, Colin! We love hearing that our team made you feel supported and at ease during the application and approval process. We take pride in creating a relaxed, welcoming environment, especially for loyal customers like yourself. Thanks for taking the time to share; we look forward to your next visit. ❤️

Rated 5 out of 5 stars

Good Customer service

January 29, 2026
Safe Financial logo

Reply from Safe Financial

Thank you for the positive feedback and five-star rating, John! We're so glad you found our team friendly and helpful - it means a lot to us. We appreciate your continued loyalty and look forward to assisting you again when you need us next. ❤️

Rated 5 out of 5 stars

Received the funds within 24 hours of…

Received the funds within 24 hours of applying. Very quick and easy process.
Amazing staff.

January 22, 2026
Safe Financial logo

Reply from Safe Financial

Thank you so much for your amazing feedback, Dina! We're glad we were able to assist you in your time of need and that you found the process easy from start to finish. Our team works hard to deliver fast, friendly service, so it's great to know they made a positive impression. We look forward to welcoming you back soon.❤️

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