Safegas Reviews 

49
TrustScore 4.5 out of 5

4.7

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Rated 5 out of 5 stars

Just had a replacement boiler and hot water cylinder installed. The procedure could not be faulted. Turned up for quote at time agree. Installation started and completed at time and in period advised.... See more

Rated 5 out of 5 stars

Carol Kitson I called Safegas Wetherby to come out and get my boiler fixed and they came out the same day and checked our boiler. I sincerely apologise because I got confused and thought the pump h... See more

Company replied

Rated 5 out of 5 stars

Following an emergency call out on another matter under the maintenance contract, which was dealt with speedily and successfully, we decided to have our radiators "power-flushed" This was schedul... See more

Rated 5 out of 5 stars

I asked Safegas to quote for a new Worcester Bosch boiler as my old Baxi was on on its last legs. Their quote was considerably less than British Gas for exactly the same boiler and after sales cover,... See more

Company details

  1. Boiler and Heating Service
  2. Air Conditioning Store
  3. Fire Protection Service
  4. Solar Energy Equipment Supplier

Information provided by various external sources

Passionate about bringing heating to residents across North, West and South Yorkshire. For the last 23 years we have taken pride in adhering to the following values: quality, reliability, honesty and exceptional service. As well as supplying, maintaining and installing the best heating products on the market, from the world’s leading manufacturers, we also have considerable experience in energy management and green heating systems – including the latest solar technologies, heat pumps, biomass boilers and smart technology. Versatile and multi-skilled, our team of local, directly employed engineers are Gas Safe registered and Worcester Bosch accredited.


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4.7

Excellent

TrustScore 4.5 out of 5

49 reviews

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4.7

All reviews

(49)

2 reviews in the last 12 months

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Rated 5 out of 5 stars

Flaming brilliant company !!!!!!!

Upon having problems with my central heating/hot water boiler I contacted Safe Gas as I did have a maintenance service contract with them.The problem appeared to be more of an age issue with the boiler,and a couple of engineer visits to try various "fixes"were tried initially.Each engineer explained what they had done,and they could not have been more helpful or pleasant.At no point along the way did anyone from Safe Gas try and "encourage" me to buy a new boiler!On the next visit it had been decided that it would be worth fitting a new secondary heat exchanger(cheaper fix than a new main heat exchanger).Again the engineer was a credit to the company,and this new part was fitted,as well as a lubricant? to the system.Another detailed description of the work carried out was given,and my boiler began to function correctly once again.How refreshing in this day and age to find honest tradesmen representing such a fine company as Safe Gas obviously are.I am a long standing customer of this firm,and hope to be so for many years to come.WELL DONE SAFE GAS: EXCELLENT !!

June 23, 2014
Unprompted review
Rated 5 out of 5 stars

Reliable cover and trustworthy advice

We've been with Safegas for nearly 20 years. Throughout they have remained competitive on price and the service has always been of a high standard. With our old boiler we had call-outs from time to time. Safegas came quickly and their reliable engineers sorted out the problems. Two years ago we had Safegas round to advise on a new boiler. They explained the options clearly and their quote was the best - including a reduction in the annual protection cover. They did the work without delay - fitting in very amicably with last minute changes in our availability. The new boiler has saved us money and there have been no problems. At the last annual service the engineer was very tidy and gave useful advice about cleaning the chimney above our gas fire. Very happy to recommend Safegas.

May 26, 2014
Unprompted review
Rated 5 out of 5 stars

1st Class service from a family owned business

We called a heating engineer to carry out a yearly planned maintenance on our Boiler. The communication between ourselves, their office and their engineer was excellent and the works were carried out in a very professional manner ~ no hesitation at all in recommending SafeGas Wetherby

March 18, 2014
Unprompted review
Rated 5 out of 5 stars

Excellent! Knowledgeable, efficient and polite staff!

Safegas installed our air source heat pump system in just two days! The three engineers worked extremely hard to get the job done with no mess and minimal disruption. I wouldn't hesitate in recommending Safegas and would use them again without hesitation.

Mr Laurie, Buckinghamshire

March 1, 2014
Unprompted review
Rated 5 out of 5 stars

Excellent and professional service from start to finish!

I asked Safegas to quote for a new Worcester Bosch boiler as my old Baxi was on on its last legs. Their quote was considerably less than British Gas for exactly the same boiler and after sales cover, and once I accepted the quote I had the boiler installed within 1 week. The sales team were easy to deal with and not in the least bit pushy, and the installation team professional, on time and tidy. A pleasure from start to finish and I would recommend Safegas to anyone.

February 25, 2014
Unprompted review
Rated 5 out of 5 stars

Caring, professional, exceptional customer service - use them!

We have used Safe Gas to maintain our boiler for a number of years now and have always been impressed with their service.
When our old boiler finally expired, Safe Gas stepped in with an outstanding level of service, advice, consultation and aftercare. We were supported every step of the way with phone calls and home visits and there was no pushiness in terms of pressure to sign on the dotted line.
The installation team (Adam and Matt), were a pleasure to work with; professional, efficient and tidy.
We would not hesitate to recommend this firm - they are great.

January 4, 2014
Unprompted review
Rated 5 out of 5 stars

No hesitation in recommending

I moved into my house twenty years ago this winter, the boiler looked dated then and i thought it may well have been the original from the sixties. Any how it continued to work over the years until a few months ago when it started to leak and i was faced with the unwelcome prospect of renewing it. I had a few tradesmen look at it over the years but they always left me baffled as to the options open so i had always opted to leave it alone. This time I had seven different quotes from the local man in a van to British Gas. Safegas's quote fell almost exactly in the middle, Brian spent time and was happy to return to answer my questions so i opted for them and am very happy that i did so. Fitting was very professional with minimal disruption by Adam and i have no hesitation in recommending this company to anyone out there whose boiler needs replacing

December 17, 2013
Unprompted review

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