Banner for Safeguard Pest Control

Safeguard Pest Control Reviews 233

TrustScore 4.5 out of 5

4.7

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

Review summary

Created with AI, based on recent reviews

Considering 125 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the staff for their professionalism, efficiency, and polite demeanor, often highlighting staff members for their exceptional service. Many people appreciate the prompt and reliable service, noting that tasks are completed thoroughly and on time, with minimal disruption. Reviewers frequently mention the helpful advice and knowledge provided by the technicians, contributing to a positive overall impression of the company. However, some people mentioned issues with missed visits and a perceived inability to retain staff, suggesting that administrative aspects could be improved. A few other people also felt that the service quality deteriorated after a change in ownership.

What people talk about most

Staff

Customers had positive experiences with staff, consistently praising their professionalism, helpfulness, and... See more

Service

Reviewers mention positive feedback about service, highlighting its reliability, efficiency, and... See more

Customer service

Customers consistently note positive experiences with customer service, highlighting that the support is... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Steve is a brilliant worker, and a very polite man. He’s always on time, He works efficiently and we’ve never had any problems with him! Would definitely request Steve again! highly recommend

Company replied

Rated 5 out of 5 stars

Having recently updated and changed our company policy quite dramatically I can thoroughly recommend Safeguard. Working closely with both Laura and Debbie they are very professional and efficient, e... See more

Rated 5 out of 5 stars

We have used safeguard for a number of years but since Darren Appleby has taken over attending our site its been the best service we have received. He is very professional, he makes you feel at ease a... See more

Company replied

Rated 5 out of 5 stars

Steve is allways on time contacts the day before always happy and smiling very helpful nothing to much trouble for him he is a pleasure to deal with a credit to ure company. The best we have had from... See more

Company replied


Company details

  1. Pest Control Service
  2. Bird Control Service

Written by the company

Safeguard Pest Control was founded in 1987 and has built a strong reputation for delivering personalised, effective, and reliable solutions to businesses of all sizes and industries. Leveraging decades of commercial pest and bird control experience across the United Kingdom, our team of highly trained technicians is dedicated to staying at the forefront of industry advancements to ensure we provide the best possible service to our clients. At Safeguard Pest Control, we understand that every business has unique pest and bird control needs. That’s why we offer tailored solutions that are designed to meet the specific requirements of your company, industry, and location. Our comprehensive range of services includes contract, one-off and preventive measures, to pest and bird issues, ensuring your property remains pest-free and your business can operate without disruption.


Contact info

Safeguard Pest Control

We are The Pest Control People

4.7

Excellent

TrustScore 4.5 out of 5

233 reviews

5-star
4-star
3-star
2-star
1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 37% of negative reviews

Typically replies within 1 week

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Outstanding service

The service is always completed on time which is great. I had to call customer service for some information and a lady called Francoise was extremely informative and friendly.

September 3, 2025
Rated 2 out of 5 stars

Performance deteriorated from change of…

Performance deteriorated from change of ownership.
The rats were not controlled at all and felt just paying for nothing . Just kept being told it was the hygiene although never had a problem,nothing had changed and I changed storage etc. operative kept saying no sign of infestation although there were many droppings and rats seen in day , consequently cancelled contract as feel can do better cheaper.
Shame as presale very happy with service

September 1, 2025
Rated 5 out of 5 stars

Safeguard Pest Control

Safeguard Pest Control – Service Review
- 📞 Excellent communication — clear advice, friendly support
- 🚪 Prompt service — technician arrived on time, no delays
- 🐾 Safe treatments — pet-friendly and eco-conscious products
- ✅ Effective results — pest issue controlled
- 🔁 Follow-up care — Monthly check-in ensured long-term success
- 💷 Fair pricing — transparent quotes, no hidden fees or upselling
⭐ Overall impression: Highly reliable, efficient, and courteous. Perfect blend of professionalism and personal care.

July 3, 2025

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.

Learn more about other kinds of reviews.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look