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Safeguard Pest Control Reviews 231

TrustScore 4.5 out of 5

4.7

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Review summary

Created with AI, based on recent reviews

Considering 125 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the staff for their professionalism, efficiency, and polite demeanor, often highlighting staff members for their exceptional service. Many people appreciate the prompt and reliable service, noting that tasks are completed thoroughly and on time, with minimal disruption. Reviewers frequently mention the helpful advice and knowledge provided by the technicians, contributing to a positive overall impression of the company. However, some people mentioned issues with missed visits and a perceived inability to retain staff, suggesting that administrative aspects could be improved. A few other people also felt that the service quality deteriorated after a change in ownership.

What people talk about most

Staff

Customers had positive experiences with staff, consistently praising their professionalism, helpfulness, and... See more

Service

Reviewers mention positive feedback about service, highlighting its reliability, efficiency, and... See more

Customer service

Customers consistently note positive experiences with customer service, highlighting that the support is... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Steve is a brilliant worker, and a very polite man. He’s always on time, He works efficiently and we’ve never had any problems with him! Would definitely request Steve again! highly recommend

Company replied

Rated 5 out of 5 stars

Having recently updated and changed our company policy quite dramatically I can thoroughly recommend Safeguard. Working closely with both Laura and Debbie they are very professional and efficient, e... See more

Rated 5 out of 5 stars

We have used safeguard for a number of years but since Darren Appleby has taken over attending our site its been the best service we have received. He is very professional, he makes you feel at ease a... See more

Company replied

Rated 5 out of 5 stars

Steve is allways on time contacts the day before always happy and smiling very helpful nothing to much trouble for him he is a pleasure to deal with a credit to ure company. The best we have had from... See more

Company replied


Company details

  1. Pest Control Service
  2. Bird Control Service

Written by the company

Safeguard Pest Control was founded in 1987 and has built a strong reputation for delivering personalised, effective, and reliable solutions to businesses of all sizes and industries. Leveraging decades of commercial pest and bird control experience across the United Kingdom, our team of highly trained technicians is dedicated to staying at the forefront of industry advancements to ensure we provide the best possible service to our clients. At Safeguard Pest Control, we understand that every business has unique pest and bird control needs. That’s why we offer tailored solutions that are designed to meet the specific requirements of your company, industry, and location. Our comprehensive range of services includes contract, one-off and preventive measures, to pest and bird issues, ensuring your property remains pest-free and your business can operate without disruption.


Contact info

Safeguard Pest Control

We are The Pest Control People

4.7

Excellent

TrustScore 4.5 out of 5

231 reviews

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Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 37% of negative reviews

Typically replies within 1 week

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Rated 5 out of 5 stars

Natalia is always amazing

Natalia is always amazing! Thank you all for the continued help and high standards.

November 5, 2025
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Reply from Safeguard Pest Control

Thank you for the lovely review. Natalia will be thrilled to hear this. We appreciate your continued trust and will keep the high standards up.

Rated 5 out of 5 stars

Always on time

Always on time , good service and regular visits, friendly service operative

November 3, 2025
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Reply from Safeguard Pest Control

Thank you for the lovely feedback. Great to hear we are on time, provide good service with regular visits, and that our technician is friendly. We appreciate your support.

Rated 5 out of 5 stars

seamless experience

the company's response time was excellent. Cameron is a considerate and knowledgeable professional, he has a calming and reassuring presence. The issue was solved immediately at a reasonable cost, but they did 2 follow-ups for good measure :)

October 2, 2025
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Reply from Safeguard Pest Control

Thank you for the wonderful review. We are delighted our response time hit the mark and that Cameron’s considerate, knowledgeable approach felt calming and reassuring. It is great to hear the issue was solved straightaway at a reasonable cost and that the two follow ups gave extra peace of mind. I will make sure your feedback reaches Cameron and the team.

Rated 5 out of 5 stars

Your technician are well versed in what…

Your technician are well versed in what they’re doing, very punctual and thorough with their responsibilities.

October 2, 2025
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Reply from Safeguard Pest Control

Thank you for the feedback. We are delighted our technicians are well versed, punctual, and thorough. I will share your comments with the team and keep this standard up.

Rated 5 out of 5 stars

Very appropriate and get on with there…

Very appropriate and get on with there work really nice to speak to and explain

October 1, 2025
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Reply from Safeguard Pest Control

Thank you for the feedback. We are glad the team got on with the work, were easy to speak to, and explained everything clearly. We appreciate your support.

Rated 5 out of 5 stars

Great service

Karen a pleasure to have on the team, always friendly, polite and provides an excellent service.

October 2, 2025
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Reply from Safeguard Pest Control

Thank you for the wonderful feedback. Karen will be delighted to hear this. We are glad you find her friendly, polite, and consistently delivering excellent service. We appreciate your support and are here whenever you need us.

Rated 5 out of 5 stars

Pest control officer is friendly…

Pest control officer is friendly knowledgeable and efficient in his deployment of products keeps me informed of any changes that need to be made

September 30, 2025
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Reply from Safeguard Pest Control

Thank you for the great feedback. It is fantastic to hear our technician is friendly, knowledgeable, efficient, and keeps you informed about any changes. We appreciate your trust and will keep up the standard.

Rated 5 out of 5 stars

SITE VISIT…

Bob was very help full and has obviously had a lot of experience in pest control.

September 30, 2025
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Reply from Safeguard Pest Control

Thank you for the lovely feedback. We are glad Bob was so helpful and that his experience showed. I will make sure your comments are passed on to him.

Rated 5 out of 5 stars

Steve wash rooms

Steve come to service our club (glamorgan wanderers) he very polite and always on time lovely guy

September 22, 2025
Unprompted review
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Reply from Safeguard Pest Control

Thank you for the lovely feedback. Steve will be thrilled to hear this. We’re glad his polite manner and punctuality are appreciated at Glamorgan Wanderers.

Rated 5 out of 5 stars

Our regular guy Steven is always polite…

Our regular guy Steven is always polite , happy and always on time when emptying and facilitating our venue , thank you ☺️

September 22, 2025
Unprompted review
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Reply from Safeguard Pest Control

Thank you for the lovely feedback. Steven will be delighted to hear this. We’re glad his polite, cheerful, and punctual approach stands out when emptying and facilitating your venue.

Rated 5 out of 5 stars

Exellent work and service by Steven

Stephen is friendly and efficient with high standards of hygiene 🌟⭐️🌟⭐️🌟

September 22, 2025
Unprompted review
Safeguard Pest Control logo

Reply from Safeguard Pest Control

Thank you for the lovely review. Steven will be thrilled you highlighted his friendly manner, efficiency, and high hygiene standards.

Rated 5 out of 5 stars

Stephen services our pub

Stephen services our pub in Barry south Wales he is polite officiant and does his job effectively always a pleasure chatting with top job top fella

September 22, 2025
Unprompted review
Rated 5 out of 5 stars

Very Professional …

Safeguard came out to clear a wasps nest I was petrified as I hate anything of this nature their Rep Rob Berry was so polite informative and respectful the guy went above & beyond to erradicate the issue I can now sleep peacefully much appreciated

September 18, 2025
Unprompted review
Rated 5 out of 5 stars

Outstanding service

The service is always completed on time which is great. I had to call customer service for some information and a lady called Francoise was extremely informative and friendly.

September 3, 2025

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