Steve is a brilliant worker, and a very polite man. He’s always on time, He works efficiently and we’ve never had any problems with him! Would definitely request Steve again! highly recommend
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Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
Having recently updated and changed our company policy quite dramatically I can thoroughly recommend Safeguard. Working closely with both Laura and Debbie they are very professional and efficient, e... See more
We have used safeguard for a number of years but since Darren Appleby has taken over attending our site its been the best service we have received. He is very professional, he makes you feel at ease a... See more
Company replied
Steve is allways on time contacts the day before always happy and smiling very helpful nothing to much trouble for him he is a pleasure to deal with a credit to ure company. The best we have had from... See more
Company replied
Company details
Written by the company
Safeguard Pest Control was founded in 1987 and has built a strong reputation for delivering personalised, effective, and reliable solutions to businesses of all sizes and industries. Leveraging decades of commercial pest and bird control experience across the United Kingdom, our team of highly trained technicians is dedicated to staying at the forefront of industry advancements to ensure we provide the best possible service to our clients. At Safeguard Pest Control, we understand that every business has unique pest and bird control needs. That’s why we offer tailored solutions that are designed to meet the specific requirements of your company, industry, and location. Our comprehensive range of services includes contract, one-off and preventive measures, to pest and bird issues, ensuring your property remains pest-free and your business can operate without disruption.
Contact info
Unit 6 Churchill Business Park, The Flyers Way, TN16 1BT, Westerham, United Kingdom
- 0800 195 7766
- sales@safeguardpestcontrol.co.uk
- safeguardpestcontrol.co.uk
Safeguard Pest Control
4.7
Excellent
231 reviews
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Replied to 37% of negative reviews
Typically replies within 1 week
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Highly professional.
Highly professional.
Know his job very well also very polite and discuss the problem properly.
February 2, 2026
Reply from Safeguard Pest Control
Thanks for your review. We’re really pleased to hear our technician was highly professional, clearly knows the job inside out, and took the time to talk through the problem properly. Politeness and clear communication matter, so it’s great to know that came through in your visit.
Reply from Safeguard Pest Control
Thanks for the lovely feedback. We agree, Mel is a real asset to the team and always brings a friendly, professional approach. We’ll make sure your kind words get back to her.
Reply from Safeguard Pest Control
Thanks for your review. We’re glad you found the report thorough and detailed, and that the recommendations were helpful. Clear, evidence-based reporting is a big part of our value of doing the right thing, so we appreciate you taking the time to mention it.
Amazing and topmost professional.
February 5, 2026
Reply from Safeguard Pest Control
Thanks for your review. We’re really pleased you found the service amazing and thoroughly professional. That’s the standard we aim for every visit, and it means a lot to know it came through.
Darren Appleby Technician
We have used safeguard for a number of years but since Darren Appleby has taken over attending our site its been the best service we have received. He is very professional, he makes you feel at ease and he has superb knowledge and understanding.
February 5, 2026
Reply from Safeguard Pest Control
Thanks for your continued loyalty over the years. It’s brilliant to hear that since Darren Appleby has been attending your site, the service has been the best you’ve received. We agree Darren is a great addition to the team, always professional, reassuring, and clearly knows his stuff. We’ll make sure your feedback is shared with him and the wider team.
Reply from Safeguard Pest Control
Thanks for the review. We’re glad it was friendly service as always, consistency matters and we’re pleased it’s what you’ve come to expect from us.
Polite and Efficient Service
January 8, 2026
Reply from Safeguard Pest Control
Thanks for taking the time to leave a review. We’re really pleased you found our service both polite and efficient. That’s exactly the balance we aim for: friendly people who get the job done properly, without any fuss. We appreciate your support.
That the areas are checked thoroughly
The controller must ensure every hidden space is checked upon visits
December 31, 2025
Reply from Safeguard Pest Control
We are sorry our service didn't meet your expectations. Our Head of Operations has tried to make contact to identify your concerns, in hope we can implement improvements to prevent this in future. If you can respond to his message, we will pick this up promptly.
We have a new chap he very polite and…
We have a new chap he very polite and doing his job properly
January 7, 2026
Reply from Safeguard Pest Control
Thanks for taking the time to share this. We’re really pleased to hear your new technician has made a good impression and is getting the job done properly. Being polite and doing things the right way are exactly what we aim for, so it’s great to know you’ve seen that in action. We’ll make sure the feedback gets passed on.
Reply from Safeguard Pest Control
We’re sorry to hear you feel this way. This isn’t the experience we want anyone to have. We’ll be in touch directly to understand what’s happened and do what we can to put things right.
is very good at their job always coming…
is very good at their job always coming around the venue checking everting, no need to chase them.
January 6, 2026
Reply from Safeguard Pest Control
Thanks for the feedback. We’re really pleased to hear the team stays on top of things with regular checks around the venue, and that you never feel you have to chase us. That proactive approach is exactly what we aim for, so it’s great to know it’s working well for you.
Informative and thorough
January 5, 2026
Reply from Safeguard Pest Control
Thank you for the review. We’re glad you found the service informative and thorough. We believe clear communication and doing the job properly go hand in hand, so it’s great to know that came across.
Regular reports with recommendations
Regular reports with recommendations, quick call out, good personal interaction.
December 4, 2025
Reply from Safeguard Pest Control
Thanks for taking the time to share this. We’re really pleased you’re finding the regular reports and recommendations useful, and that the quick call outs and personal interaction are hitting the mark. Clear communication and a genuinely helpful approach are exactly what we aim for, so it’s great to hear it’s coming through.
A competent operative
A competent operative with a friendly manner carrying out a task few relish but all appreciate.
December 1, 2025
Reply from Safeguard Pest Control
Thank you for recognising both the competence and the friendly manner. Pest control may be a job few relish, but it is important work and our team genuinely cares about making a difference. I’ll share your comments with the operative and we’ll keep that standard for you.
Reply from Safeguard Pest Control
Thank you for sharing your experience with Safeguard. Glad the service felt smooth and positive. I’ll pass this to the team and we’ll keep that standard next time.
Reply from Safeguard Pest Control
Thank you for the feedback. Great to hear the report arrived quickly. Paul will be pleased you found him presentable and thorough. I will share this with him and the team.
Reply from Safeguard Pest Control
Thank you for the great feedback. Delighted you rate the service highly and found the technicians very good. Your notes on promptness and reliability mean a lot. We will share this with the team and keep that standard for you.
Very good service and colaboration
We are working with Safeguard for years. We do appreciate how good they are at spotting the issues and coming up with the right solution and best recommendation for improvement.
October 9, 2025
Reply from Safeguard Pest Control
Thank you for the long-term partnership and the kind words. It means a lot to hear that our team consistently spots issues early, proposes the right solutions, and gives useful recommendations for improvement. We will share this with the technicians and keep that collaborative standard going.
Reply from Safeguard Pest Control
Thank you for the kind words. Great to hear the service felt superb. We’ll share this with the team and keep that standard for you.
Very good company to work along side
Very good company to work along side, very professional with quick response time.
December 1, 2025
Reply from Safeguard Pest Control
Thank you for the kind words and for being a great partner. We are glad our team comes across as professional and that our response times are quick. I will share this with the team and we will keep that standard for you.
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