Steve is a brilliant worker, and a very polite man. He’s always on time, He works efficiently and we’ve never had any problems with him! Would definitely request Steve again! highly recommend
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Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
Having recently updated and changed our company policy quite dramatically I can thoroughly recommend Safeguard. Working closely with both Laura and Debbie they are very professional and efficient, e... See more
We have used safeguard for a number of years but since Darren Appleby has taken over attending our site its been the best service we have received. He is very professional, he makes you feel at ease a... See more
Company replied
Checks to our buildings are regular and feedback is given both verbally and in writing of any activity. Inspections / checks are carried out with no disruption to others. Friendly inspector.
Company details
Written by the company
Safeguard Pest Control was founded in 1987 and has built a strong reputation for delivering personalised, effective, and reliable solutions to businesses of all sizes and industries. Leveraging decades of commercial pest and bird control experience across the United Kingdom, our team of highly trained technicians is dedicated to staying at the forefront of industry advancements to ensure we provide the best possible service to our clients. At Safeguard Pest Control, we understand that every business has unique pest and bird control needs. That’s why we offer tailored solutions that are designed to meet the specific requirements of your company, industry, and location. Our comprehensive range of services includes contract, one-off and preventive measures, to pest and bird issues, ensuring your property remains pest-free and your business can operate without disruption.
Contact info
Unit 6 Churchill Business Park, The Flyers Way, TN16 1BT, Westerham, United Kingdom
- 0800 195 7766
- sales@safeguardpestcontrol.co.uk
- safeguardpestcontrol.co.uk
Safeguard Pest Control
4.7
Excellent
231 reviews
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Replied to 37% of negative reviews
Typically replies within 1 week
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Sanitary unit service
Steve comes to site to service our washroom facilities sanitary bins and air fresheners he contacts the day before arrival and comes early which is extremely for helpful as the footfall within our building at this time is extremely low would highly recommend steve d and safeguard for there services
March 25, 2026
Unprompted review
Reply from Safeguard Pest Control
Thank you for your recommendation. It’s great to hear how well Steve supports your site, keeping in touch ahead of visits and timing them to minimise disruption. That kind of thoughtful, well organised approach makes a real difference. We agree, Steve is a valued member of the team and takes pride in delivering a reliable, professional service. We appreciate your continued trust in us.
Washroom services
Stephen comes to service our washrooms the sanitary units and we have used several different service providers and I can honestly say that since Stephen has been attending site we have had zero issues with the service 🌟⭐️🌟⭐️🌟 I would highly recommend Stephen and safeguard
First class service thank you!!!
March 24, 2026
Unprompted review
Reply from Safeguard Pest Control
Thank you for such a fantastic review. We’re really pleased to hear the difference Stephen has made. We agree, he’s a great asset to the team and takes real pride in delivering a smooth, reliable service.
It’s great to know everything has been running without a hitch since he’s been on site. We appreciate your recommendation and your continued trust in us.
very organised and great communication
very organised and great communication, staff are friendly and well informed
March 6, 2026
Reply from Safeguard Pest Control
Thank you for the lovely feedback. We’re really pleased to hear everything felt well organised and clearly communicated, and that our team came across as friendly and knowledgeable. We appreciate you taking the time to share this.
always professional
March 5, 2026
Reply from Safeguard Pest Control
Thank you for your feedback. We’re so pleased to hear you found our team consistently professional. It means a lot to know that came across in your experience, and we really appreciate you taking the time to share it.
Karen always helpful and very nice
Karen always helpful and very nice. Visit went well!
March 4, 2026
Reply from Safeguard Pest Control
Thank you for your lovely feedback. We’re so pleased to hear your visit went well, and we completely agree, Karen is always a great help and brings such a friendly approach. We’ll be sure to pass this on to her. Thanks again for taking the time to share it.
Very thorough and reliable service
March 3, 2026
Reply from Safeguard Pest Control
Thank you for your kind words. We’re pleased to hear you found the service thorough and reliable. That’s exactly what we aim for, and it means a lot to know it made a positive impression. We really appreciate you taking the time to leave your feedback.
Experienced with a professional approach
The lady who visit to carry out her monthly task has a very professional demeanour and friendly attitude at the same time. We always receive helpful advice.
March 5, 2026
Reply from Safeguard Pest Control
Thank you for your thoughtful feedback. We’re so pleased to hear our team member’s professional and friendly approach stands out, and that the advice you receive is always helpful. That balance of expertise and warmth is exactly what we aim for each visit. We really appreciate you taking the time to share your experience.
Great reliable service, experienced controller
The company are very thorough, reliable & conscientious. Highly recommended!!
March 5, 2026
Reply from Safeguard Pest Control
Thank you for the recommendation. We’re delighted to hear you’ve found our service reliable, thorough and conscientious. It’s great to know our team’s experience gives you confidence, and we really appreciate you taking the time to share your feedback.
Reply from Safeguard Pest Control
Thank you for the recommendation. We’re so pleased to hear you found the service thorough and our team friendly and trustworthy. That kind of feedback means a great deal to us, and it’s lovely to know we’ve made such a positive impression. We really appreciate you taking the time to share it.
Reply from Safeguard Pest Control
Thank you for your kind feedback. We’re really pleased to hear our operative has been so helpful and consistently polite. It’s those everyday qualities that make a real difference, and we appreciate you taking the time to recognise them.
Reply from Safeguard Pest Control
Thank you for your kind feedback. We’re pleased to hear our operator’s careful, attentive and friendly approach made such a positive impression. Providing thoughtful service with a personal touch is something we really value, and we appreciate you taking the time to share your experience.
Great communication through out the…
Great communication through out the project - job well done.
March 2, 2026
Reply from Safeguard Pest Control
Thank you for your feedback. We’re so pleased to hear the communication was strong throughout the project and that you were happy with the end result. A job well done is always the goal, and it’s lovely to know we delivered.
Reply from Safeguard Pest Control
Thank you for your kind feedback. We’re really pleased to hear our technician came across as both friendly and professional. That combination makes all the difference, and we appreciate you taking the time to share your experience.
Paul was always on time
Paul was always on time. Great sense of humour, which put you at ease about the situation. Paul gave us some useful tips and showed us and told us what to do.
Paul was very hygienic with his gloves and handwipes and told us to do the same when dealing with the cleaning up.
March 2, 2026
Reply from Safeguard Pest Control
Thank you for your lovely feedback. We’re so pleased to hear Paul made you feel at ease with his punctual, professional and thoughtful approach. A good sense of humour can go a long way in the right moment, and it’s great to know his advice and attention to hygiene were so helpful too. We agree, Paul is a real asset to the team, and we’ll be sure to pass this on.
Reply from Safeguard Pest Control
Thanks for your lovely feedback. We’re really pleased you’re happy with Safeguard and that the service is consistently great and discreet. We’ll share this with the team, it’s exactly the standard we aim to deliver every time.
Reply from Safeguard Pest Control
Thanks for sticking with Safeguard for so many years. We really appreciate your loyalty and we’re pleased we’ve continued to earn it. We’ll share your kind words with the team, they’ll be chuffed to hear it.
Our current technician is certainly on…
Our current technician is certainly on the ball.
Both polite & knowledgeable.
February 4, 2026
Reply from Safeguard Pest Control
Thanks for the feedback. We’re really pleased to hear your technician is on the ball, and that they’ve been both polite and knowledgeable. That combination makes all the difference, and it’s exactly the standard we expect from our team. We’ll be sure to pass your comments on.
One phone call great response thank you
February 3, 2026
Reply from Safeguard Pest Control
Thanks for your kind words. We’re glad a single call was all it took and that you got a great response when you needed it. We’ll share this with the team, quick, helpful support is exactly what we aim for.
Good service
Karen was great, very efficient and supported us in resolving the problem quickly and with explanation.
February 3, 2026
Reply from Safeguard Pest Control
Thanks for the feedback. We’re really pleased Karen looked after you so well, being efficient, explaining things clearly, and helping get the problem resolved quickly. We’ll make sure she sees your comments, that’s exactly the sort of customer service we’re proud of.
Staff very friendly
Staff very friendly - know the building well and is able to complete tasks without suppervision
February 3, 2026
Reply from Safeguard Pest Control
Thanks for the review. We’re pleased to hear the team are friendly, know the building well, and can get on with the job without needing supervision. That kind of familiarity and professionalism makes visits smoother for everyone, and we’ll be sure to pass your feedback on.
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