Our bought a couple of mouth guards in the Black Friday sale. I had an issue with a discount code but customer service were excellent. They sorted the issue and even refunded what I’d overpaid. The... See more
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Company details
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SAFEJAWZ mouthguards have revolutionised sports dental protection. We sell boil and bite guards and designed hand-made dentist custom-fit guards.
Contact info
West Coppice Road 2, WS8, Brownhills, United Kingdom
- safejawz.com
Replied to 87% of negative reviews
Typically replies within 1 month
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I am still waiting for my gum shield to…
I am still waiting for my gum shield to be delivered…

Reply from SAFEJAWZ
Reason I’m giving 1 star as my item…
My review has changed as it’s turnt up the day it give me the option to review

Reply from SAFEJAWZ
Not worth the money
Update!!
Mouth guard arrived just outside of expected timeframe
The mouth guard fits good however is really tight on onesie causing irritation on the gum
Will revert to old opro shield
Not worth the money

Reply from SAFEJAWZ
Sent me the product twice and charged…
Sent me the product twice and charged me twice when I ordered it once the gumshield is good just disappointed with that

Reply from SAFEJAWZ
A great product
I lost my previous moulded gum shield, so i ordered a new one from Safejawz. The mould pack arrived in a couple of days, i did the mould and sent it back in the pre paid envelope ( although i did put the mould back in the plastic tub, before putting it in the packaging. Just for extra protection ) they e-mailed to say they had received it, and then to say it was a good mould, and their technicians were making the shield. Soon after i received my new shield in the post, and it fits perfectly. So great service, great communication and a great end result. Would definitely use Safejawz again.
Incredibly impressed with the service…
Incredibly impressed with the service provided, as well as personal touches through emails, and much easier than going to a dentist!
Overall happy
Overall happy, but a warning about the case!
The mouth guard came quickly, well packaged and was easy to fit. I had a very happy little boy! My only issue is that the case it came with definitely wasn’t suited to rugby as on day one of training, the case broke and it was only in his bag, so I would recommend getting a different case for it!
Fantastic fit on the guard
Fantastic fit on the guard. Whole process is super easy
Small issue sorted with no fuss and customer service went way above and beyond.
Can't recommend highly enough.
Amazing
I had some trouble with the Royal Mail but the SAFEJAWZ team sorted it all out and now I’ve received a top quality gum shield
Wow this is the best gumsheld I’ve had…
Wow this is the best gumsheld I’ve had in 12years doing kickboxing I’ll recommend this to anyone
Excellent service
Excellent service - the mould was easy to use and the guard arrived a week later and fitted perfectly! Delighted with the product.
Just as described
Just as described. Easy to mould and comfortable once fitted. A great option from a reputable brand at a great price
Fits like a mouthguard
Grabbed myself a SAFEJAWZ custom fit mouthguard. The kit came and the instructions were easy to follow. Sent the mould off and a week later received my custom fit mouthguard. Looks great, fits perfectly and I’ve still got all of my teeth!
Very happy with how easy this process…
Very happy with how easy this process was from start to finish.
Best investment I have made
Best investment I have made. The quality of the gum shields are second to none and fit perfectly.
One happy customer
Easy to place order and received in a timely manner. Most importantly my daughter was absolutely thrilled with her new gunshield
Gum shield came back with a big sharp…
Gum shield came back with a big sharp ridge around the top and was extremely uncomfortable I had to cut with a scalpel to make it wearable.
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