Our bought a couple of mouth guards in the Black Friday sale. I had an issue with a discount code but customer service were excellent. They sorted the issue and even refunded what I’d overpaid. The... See more
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SAFEJAWZ mouthguards have revolutionised sports dental protection. We sell boil and bite guards and designed hand-made dentist custom-fit guards.
Contact info
West Coppice Road 2, WS8, Brownhills, United Kingdom
- safejawz.com
Replied to 87% of negative reviews
Typically replies within 1 month
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quality of product and customer service
I emailed the company about an issue I had with My order and the quality of it as I was upset and I’ve gotten no reply back this is really upset me it’s been 4 days now since

Reply from SAFEJAWZ
Absolutely the worst customer service…
Absolutely the worst customer service ever.. Timing on website shows items are shipped 2-3days after order, and eta for delivery is 10 days... Based on this is ordered for a rugby tournament. It has been 7 days ano 0 update on the order, it still shows been picked. Contacted customer service and all you get back is " we will escalate" i tried to cancel multiple times, and get no feedback... DONT TRUST THIS COMPANY, buy a reputable brand i stead..

Reply from SAFEJAWZ
Absolutely appalled by this fraudulent product
Absolutely appalled by this fraudulent company they say its remodel tech yet is only able to do that 3 to 4 times now it has collapsed on its self and can no longer fit in my mouth so my advice is to send me a new one.if it can't be remodelled a certain amount of times say that instead of lying to us and tell the truth you have wasted 20 pounds

Reply from SAFEJAWZ
Recommended by a rugby coach
Recommended by a rugby coach. So brought 2. Turned up within 3 days. My son loves the design, colours and feel. They are great for his rugby.
Best Mouthguard I’ve used
Best Mouthguard I’ve used. Easy to mold and fits perfect. Stays exactly in place when in use too
Wouldn't fit
I liked the design, however I went to fit the guard multiple times and my gums started bleeding and it did not even fit my teeth, it would slip out often and I had to hold it with my teeth to keep it secure, however it was good quality and the design was good.
The gummies stop me from ruining the…
The gummies stop me from ruining the inside of my mouth, forgot to wear it once and got hurt so they’re perfecy
Super quick delivery and really happy…
Super quick delivery and really happy with the product. Will definitely purchase from safejawz again!
After sales excellent too - contacted to make sure everything was ok.
Waste of money
Followed the instructions but after 15 seconds in hot water it started to melt. Stuck to the side of the bowl and had to prise it out with a spoon. Completely warped beyond use before we could even try and fit it.
Waste of money. Not happy.
Easy to mould and fits well
Brilliant company
Really comfortable, incredibly fast delivery and brilliant choices as well as price I will be buying my next guard from you
SAFEJAWZ - YOUR JAWS ARE SAFE WITH THEM!
Very good quality products, I ordered one wrong size & got an exchange for proper size. Very helpful and very good & quick correspondence emailing me back.
Rugby mouthguards
Heather was great. Picked up very quickly on my error on an online order. Quickly and efficiently made adjustment for my error. Very clear information. Listened to my special request re delivery. Arrived earlier than expected and products are perfect for what I expected. Brilliant company, brilliant service. Thank you
Great product and very fast delivery
Great product and very fast delivery. Happy to order more when needed.
I found the gum shield cumfy and very…
I found the gum shield cumfy and very protective but it never moulded right to my mouth
I still have my teeth
Excellent service
Ordering was easy and straightforward, and delivery was fast. I had previously had an issue with my previous order and this was dealt with professionally and very quickly too!
Bought at dentist for my 13 year old…
Bought at dentist for my 13 year old son to protect his braces
Couldn't mould it properly on 1st attempt so put them in hot water for 2nd attempt and it went so out of shape that he couldn't do anything with them
With the price we paid for this I wouldn't recommend this product to any young children to use as you only get one attempt and if you don't succeed you throw it in the bin

Reply from SAFEJAWZ
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