Safe Removals Reviews 

157
TrustScore 1 out of 5

1.2

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Rated 1 out of 5 stars

I had the worst experience in my life. Sebstain was the man responsible for the removal team. He was arrogant, aggressive, abusive and rejected to answer basic of question of handling my items. He... See more

Rated 1 out of 5 stars

I used Safe Removals back in April, the move was smooth; however when entering the mattress they knocked a frame which broke and damaged the stairs. I was assured the insurance would cover everything... See more

Rated 1 out of 5 stars

I chose Safe Removals based on past positive reviews on this site. I really regret using them. Of the two men, one was really nice and helpful. The other was rude to my wife when she explained how to... See more

Rated 1 out of 5 stars

2 lost fender guitars. value itro £1200. other lost stuff as well, when i emailed safe removals about this, one of their reps told me its not their responsabillty!!! use this company at your peril. an... See more

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1.2

Bad

TrustScore 1 out of 5

157 reviews

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1.2

All reviews

(157)

2 reviews in the last 12 months

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Rated 1 out of 5 stars

I chose Safe Removals based on past …

I chose Safe Removals based on past positive reviews on this site. I really regret using them. Of the two men, one was really nice and helpful. The other was rude to my wife when she explained how to dismantle the furniture in order to get it through the door. I asked him to stop being rude, but he just kept going. Though he did later apologise, he also said that he would not reassemble the furniture - despite reassembly being agreed with the firm over the phone before the start of the job. We were too fed up to argue, so reassembled it ourselves the next day. There were also items broken and things left behind. A terrible experience - we would advise that you do not use this firm.

August 21, 2017
Unprompted review
Rated 5 out of 5 stars

In Very Safe Hands !!

We're not finished yet !
We're in-between moves however these guys are the business.

I've never moved before but nothing was too much trouble, friendly, polite and did the job properly.

They came around to do a quick survey, provided more boxes and tape when we needed it - helped us pack an expensive light fitting - chandelier type of light by "making" a custom box to fit it, padded it and secured it - that's what I call doing your job properly.
What more do you want - use these guys if you need to move.

Well done SafeRemovals - keep it up
Rich

August 13, 2017
Unprompted review
Rated 5 out of 5 stars

A two man team provided an great …

A two man team provided an great service, both had an excellent work ethic. I did not require a packing service. Several furniture items required disassembly this was handled quickly and efficiently. The house was cleared in under 90 minutes, no items were damaged. There was a slight issue over the size of the van (I required another) however the van was available immediately and the cost issue was agreed amicably.
My only criticism would be the company were a little too relaxed beforehand with the details, however the positive''can-do' attitude on the day more than makes up for this. Excellent value for money, recommended.

July 28, 2017
Unprompted review
Rated 5 out of 5 stars

A top notch crew that handled …

A top notch crew that handled everything we had with care and caution yet still kept up an amazing loading/unloading speed. At one point my computer desk got stuck in a doorway and the solution had me stumped and the team simply dismantled it in place and were past the problem in a few minutes.
The entire move was excellent from start to end and I have no hesitation in recommending them and I will almost certainly be using them again in the future.

July 25, 2017
Unprompted review
Rated 5 out of 5 stars

Nice

Nice, efficient and very helpful. Highly recommended

July 20, 2017
Unprompted review
Rated 5 out of 5 stars

Very helpful and professional service

Very helpful and professional service. The removal guys were possibly the most polite people I have ever met!
Slight underestimation on the volume of possessions we have, though our flat is a bit of a Tardis, the team quickly came up with a solution to ensure that we got moved the same day.
The office staff are also very polite and proactive so when you make contact be sure to outline precisely how you want to communicate and when; you will not be let down.
All-in-all a great service!

July 19, 2017
Unprompted review
Rated 5 out of 5 stars

Great service

Great service, went out of their way to accommodate our requests. Worked incredibly hard. Super friendly crew, reliable and trustworthy. Will use again and happy to recommend.

July 15, 2017
Unprompted review

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