Trainer made it very easy to understand, explained everything clearly and the reason behind everything.
Company replied
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See what reviewers are saying
Great way of keeping all the information in one place. Simple to use Some of the training isn't relevant to the education sector (ie. does a cookery teacher need to know the temperature food sho... See more
Company replied
I've been using Smartlog now for approx. 5 yrs with both V4 and now V5. I used V4 in a Primary School environment, however I'm now using V5 to manage the H&S in a Grade 1 listed Scheduled Monument. It... See more
Company replied
We have merged with a College who already used Smartlog and so adopted it. Find it really good to use for compliance training, risk assessments, work place inspections and storage of all Health and... See more
Company replied
Company details
Written by the company
Safesmart is a health & safety compliance management and consultancy company known primarily for Smartlog - a cloud-based fire and health & safety compliance management software for business organisations and non-profit institutions.
Contact info
1 Warren Yard, Warren Park, MK12 5NW, Milton Keynes, United Kingdom
- 01908 320152
- info@safesmart.co.uk
- safesmart.co.uk
4.4
Excellent
35 reviews
Replied to 100% of negative reviews
Typically replies within 24 hours
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
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Excellent trainer
Trainer made it very easy to understand, explained everything clearly and the reason behind everything.
April 17, 2026
Reply from Safesmart
Thank you very much for your review, we are glad you found our First Aid course and trainer helpful!
training
easy to follow, just the right level for trainees to gain good knowledge across different fields.
November 10, 2025
Reply from Safesmart
Hi Ali,
Thank you very much for your review; we are glad you found the First Aid training course helpful and useful!
First Aid at Work
The course was well presented with good practicals and refreshers throughout.
November 10, 2025
Reply from Safesmart
Thank you very much for your review, we are glad you found our First Aid at Work course useful!
Easy to Navigate with good content
I find it very useful and a great reminder of my roles and responsibilities
October 1, 2025
Unprompted review
Reply from Safesmart
Hi Martin,
Thank you for your great review!
excellent service and modules
October 21, 2025
Unprompted review
Reply from Safesmart
Thank you for your review!
FABULOUS SUPPORT
KNOWLEDGE OF STAFF AND THE SUPPORT AVAILABLE JUANITA IS AMAZING IN HER RESPONSE TIMES
October 21, 2025
Unprompted review
Reply from Safesmart
Hi Beverley,
Thank you for your great review; Juanita is amazing – we are truly glad to have her in our team!
Shop about for ELearing
Shop about for ELearing, their offering is dismale compared to other dedicated e.Learning platforms.
I have had poor reviews from my clients who I supply e.Learning from SmartLog, a high percentage are requesting refunds and I am stuck with a 3 year contract.
August 10, 2025
Unprompted review
Reply from Safesmart
Hi Ian,
We are very sorry that this has been your experience, however we are continually improving our eLearning catalogue, and have also recently partnered with elearning specialists iHasco, with their library of 200+ courses now available on Smartlog.
Please contact us on customerservices@safesmart.co.uk so we can show you all of Smartlog's latest additions and improvements.
Great company
Great company to work for, a great work environment, and most importantly, a group of good people.
September 24, 2024
Unprompted review
Great training software.
August 24, 2020
Unprompted review
Reply from Safesmart
Hi Martin,
Thank you for your positive review; we are very pleased that you find Smartlog helpful.
The system is easy to use and helps…
The system is easy to use and helps keep us up to date with our Health and Safety checks.
We can adapt the checks carried out to make it bespoke.
July 14, 2020
Unprompted review
Reply from Safesmart
Hi Caroline,
Thank you for your positive review; we are very pleased that you find Smartlog helpful.
Do not sign up to smartlog unless you like being woken at 4.50 every morning
I hate having to be a user of this product that sees no problem with sending out 2 emails in a row at 4.52 in the morning. I normally leave my notifications on my email to be as responsive as possible to my staff but I now have to change the way I work. I asked to be emailed inside work hours or to be taken off the email list. Nothing was done they clearly could not care less about mine or my staffs wellbeing.
July 6, 2020
Unprompted review
Reply from Safesmart
Hi Nicky,
Might you send us your details to customerservices@safesmart.co.uk or submit a support request within Smartlog, and our team will be happy to contact your system administrator regarding your email notifications.
Good service
June 9, 2020
Unprompted review
Reply from Safesmart
Hi Frank,
Thank you for your positive review!
The system is very easy to use and the…
The system is very easy to use and the CPD training is very good for staff.
June 5, 2020
Unprompted review
Reply from Safesmart
Hi Jim,
Thank you for your review. We are glad that you find Smartlog and its training useful.
Great to collate info
Great way of keeping all the information in one place. Simple to use
Some of the training isn't relevant to the education sector (ie. does a cookery teacher need to know the temperature food should be stored at in a servery or which colour board to use for fish?) but on the whole, good training.
Excellent customer service
June 3, 2020
Unprompted review
Reply from Safesmart
Hi Rebecca, thank you for your review; and we are pleased that you find our customer service excellent!
Quick response and resolution of any…
Quick response and resolution of any minor problems Staff very responsive to questions, overall excellent company.
April 15, 2020
Unprompted review
Reply from Safesmart
Hi David,
Thank you for your review. We are glad that Smartlog is helpful to you & your organisation, and we are very proud of our customer service!
The final question asks what you should…
The final question asks what you should do first with a customer who is dissatisfied, you have given the answer as apologise. I selected listen which according to the course is correct, "Listen, apologise, solve, thank" but my response was marked incorrect.
April 14, 2020
Unprompted review
Reply from Safesmart
Hi Christine,
Thank you for your course feedback. Might you be able to send us a direct email to feedback@safesmart.co.uk with the exact name of the training course you are referring to? This is so that our assessors can review the aforementioned question and its answers.
The system is great easy to use and the…
The system is great easy to use and the response times for any amendments or issues from the help desk are excellent
March 19, 2020
Unprompted review
Reply from Safesmart
Hi Rosemary
Thank you for your review, and we are very pleased that Smartlog is helpful to you and your Trust.
It is a very efficient service..
February 11, 2020
Unprompted review
Reply from Safesmart
Hi Ali,
Thank you for your review. We are glad that Smartlog is helpful to you and your organisation.
Safesmart upgrade
Safesmart was a brilliant system prior to its upgrade. The new system is of no use to us. However if the old system or an identical upgrade was availablewe would return to usig it
January 21, 2020
Unprompted review
Reply from Safesmart
Hi Cate Lou,
Thank you for your review. We are sorry to hear that you do not find Smartlog 5 as useful as SL4; however we have just added Asset Management to the new system amongst many other improvements. If you would like a free demo of these additions, please send us an email/website request or give us a call.
Easy to use
Easy to use, convenient place to store all compliance and set reminders for renewals.
An excellent programme to use.
December 6, 2019
Unprompted review
Reply from Safesmart
Hi Matt,
Thank you for your review. We are glad that Smartlog is helpful to you and your organisation.
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