Safesmart  Reviews 

35
TrustScore 4.5 out of 5

4.4

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Rated 5 out of 5 stars

Trainer made it very easy to understand, explained everything clearly and the reason behind everything.

Company replied

Rated 4 out of 5 stars

Great way of keeping all the information in one place. Simple to use Some of the training isn't relevant to the education sector (ie. does a cookery teacher need to know the temperature food sho... See more

Company replied

Rated 5 out of 5 stars

I've been using Smartlog now for approx. 5 yrs with both V4 and now V5. I used V4 in a Primary School environment, however I'm now using V5 to manage the H&S in a Grade 1 listed Scheduled Monument. It... See more

Company replied

Rated 4 out of 5 stars

We have merged with a College who already used Smartlog and so adopted it. Find it really good to use for compliance training, risk assessments, work place inspections and storage of all Health and... See more

Company replied

Company details

  1. Occupational Safety and Health
  2. Consultant
  3. Fire Protection Consultant
  4. Software Company

Written by the company

Safesmart is a health & safety compliance management and consultancy company known primarily for Smartlog - a cloud-based fire and health & safety compliance management software for business organisations and non-profit institutions.


Contact info

4.4

Excellent

TrustScore 4.5 out of 5

35 reviews

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4.4

All reviews

(35)

7 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

A very easy system to use and excellent…

A very easy system to use and excellent value for money. Staff very friendly and helpful.

December 5, 2019
Unprompted review
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Reply from Safesmart

Hi Diane,
Thank you for your review - we are glad Smartlog and the Safesmart customer services team are fulfilling your health & safety compliance needs.

Rated 5 out of 5 stars

Innaccurate records - gives no faith in the company

You failed at the first hurdle. Graham left here three and a half years ago

December 5, 2019
Unprompted review
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Reply from Safesmart

Hi Mike & Gill,
Apologies for the mistake; our system administrator contact database is different from our Smartlog one for added security - Smartlog however is always fully up to date.

Rated 4 out of 5 stars

Safesmart have offered great support…

Safesmart have offered great support helping to answer any queries I have navigating around Smartlog

November 19, 2019
Unprompted review
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Reply from Safesmart

Hi Kay,
Thank you - we value all of our customers and take great pride in our customer service.

Rated 4 out of 5 stars

Great Service

we have been using the service for over two years, we did have a few teething problems at the start of the contract. however the team at the central office soon sorted them for us.
the schools in our Trust find the training portal of great help and a great cost saving to the school.

November 8, 2019
Unprompted review
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Reply from Safesmart

Hi John,
We are pleased that Smartlog is a useful and cost-efficient tool for you and your Trust. We believe that keeping compliant should not be expensive.

Rated 5 out of 5 stars

A great system that has helped raise…

A great system that has helped raise health and safety awareness within our organization. We have worked with Safesmart for a few years and they are always receptive to suggested improvements and accommodating when minor tweaks are suggested/requested.

October 10, 2019
Unprompted review
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Reply from Safesmart

Hi A Marshall,
Thank you for your review; we will always try to improve all aspects of Smartlog for our customers, and your feedback is vital in doing so..

Rated 4 out of 5 stars

Very useful compliance package

We have merged with a College who already used Smartlog and so adopted it. Find it really good to use for compliance training, risk assessments, work place inspections and storage of all Health and Safety related paperwork/policies/factsheets etc.
The Smartlog team are very helpful with set up.
The set up and continuing admin does take some time but once set up it does look after itself and like many things if you set it up correctly in the first instance it is worth the time getting it right.

October 7, 2019
Unprompted review
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Reply from Safesmart

Hi Rebecca,
Thank you for your review - we are glad that Smartlog is adding value to your health & safety compliance tasks. We are continually working to improve all its aspects and, hopefully, your experience using it.

Rated 5 out of 5 stars

A great enabler of H&S systems.

I've been using Smartlog now for approx. 5 yrs with both V4 and now V5. I used V4 in a Primary School environment, however I'm now using V5 to manage the H&S in a Grade 1 listed Scheduled Monument. It has enable me to create a robust H&S system where there was none previously, well worth the money! The support that Safesmart provide is also brilliant, nothing is to trivial for them to deal with. Thank you to all the team that I deal with.

October 5, 2019
Unprompted review
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Reply from Safesmart

Hi Ben,
Thank you for your review and thank you for continuing to be a Safesmart customer; we take great pride in our customer support services, and we are glad that you found great value in both Smartlog v4 and v5.

Rated 2 out of 5 stars

We use this system for a number of…

We use this system for a number of different purposes, the only element that really works is the online induction.

October 4, 2019
Unprompted review
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Reply from Safesmart

Hi TC,
We are disappointed to hear this, but thank you for your review - we are always working hard to make sure all elements of Smartlog add increasing value to all businesses' compliance.

Rated 5 out of 5 stars

Safesmart are an excellent company to…

Safesmart are an excellent company to work with. Our College has been using the Smartlog safety management system for around 18 months and it has transformed the way that we have been able to manager health & safety in our workplace. From the outset we have had top quality support from Smartlog. We were allocated a specific account manager (Leigh) who is always helpful and responsive to any difficulties we have. I would recommend Smartlog to anyone who is looking for a user friendly online safety management system at an affordable price.

October 3, 2019
Unprompted review
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Reply from Safesmart

Hi K Scott,
Thank you for your review; we are glad that Smartlog is adding value to your health & safety management - and your positive feedback has been passed on to Leigh.

Rated 4 out of 5 stars

Great Empowerer and Trainer with Mother care !

It is a great empowering and enlightening Application on line with a humane purpose.
It is very useful for all diverse roles in the complex world of activities !

One thing which can be improved is about the reassuring dynamic message that the progress is saved upto the minute of work , study and online test- Show how much more is remaining and what is remaining. You can also add a button to Save & Continue later, etc,.
Might be already working in these lines, but it must be shown and communicated positively without any body's guessing worries !
Overall very useful for these busy times !
Appreciate your efforts in right direction to sync...

July 24, 2019
Unprompted review
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Reply from Safesmart

Hi Anwar,
Thank you for your review and feedback. We are glad that you found Smartlog e-learning helpful, and we are continually working on improving navigation around our system.

Rated 4 out of 5 stars

Health Safety & Facilities Manager

Excellent support from help desk. Generally a useful tool. I would like an easier method of printing out records. Also, if I am asked who has completed a particular training program, a simpler method of interrogating and printing from the system would be helpful.

July 19, 2019
Unprompted review
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Reply from Safesmart

Hi Paul,
Thank you for your review. We are glad that Smartlog is a useful tool for you and your organisation, and your feedback has been passed onto our development team.

Rated 5 out of 5 stars

My experience with Safesmart has always…

My experience with Safesmart has always been good - I have found them efficient, friendly and helpful.

July 12, 2019
Unprompted review
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Reply from Safesmart

Hi Tracey,
Thank you for your review and thank you for being a Safesmart customer!

Rated 5 out of 5 stars

Every school should have one.

Brilliant, does everything I would want it to do. Takes time setting up but it's dead easy and logical. Like most things what you get out of it depends on what y6put in. But the e-learning alone saves three times the licence fee in traditional training courses.

July 11, 2019
Unprompted review
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Reply from Safesmart

Hi Neil,
Thank you for your review, we are glad you are finding great value in Smartlog - and thank you for being a Safesmart customer.

Rated 5 out of 5 stars

Recommendation.

Really pleased with Safesmart it is an easy system that helps us to keep our staff up to date on training, there is also good support. I would recommend it to anyone.

June 28, 2019
Unprompted review
Safesmart  logo

Reply from Safesmart

Hi Steve,
Thank you for your review; we are glad Smartlog is adding value to your health & safety training and compliance.

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