MijnSafestore Reviews 

846
TrustScore 4 out of 5

3.8

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Rated 5 out of 5 stars

Really helpful when uk site wasn't working and I had to use Dutch site, especially as I speak very little Dutch. Step by step instructions given. Used free collection service and person was friendly a... See more

Rated 5 out of 5 stars

Used as a temporary storage prior to emigration. Staff friendly and accommodating. Simple contract setup. The room is easy to access and secure with a new lock and key on first use. Everythi... See more

Rated 1 out of 5 stars

My unit got broken into, between July and August 2024. I captured videos and pictures of the burglarized unit. Reported it to the police. The only person from MijnSafestore that provided any kind... See more

Rated 5 out of 5 stars

I needed a quick stop-gap solution for our eldest child who was moving back home but who had FAR too much stuff!! Theo was brilliant at helping me select the correct size unit, and helping me to fill... See more


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3.8

Great

TrustScore 4 out of 5

846 reviews

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3.8

All reviews

(846)

11 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 1 out of 5 stars

Extremely unflexible

Extremely unflexible, not posssible to agree on things via emails/telefon, you have to come first to make agreements and bring a lot of papers, copies, you even have to pay before!, and only later you should come another day to do the service. Otherwise no cooperation. The stuff - Ms. xy unbelievable unhelpful and rude. NOT RECOMMENDED! Too bureaucratic... ALLSAFE Mini Opslag you can agree immediately, via email, then you just come, make agreement (no copies are needed, they do them on the spot), pay and you can borrow a car and use it for a move. Very easy...

June 20, 2018
Unprompted review
Rated 4 out of 5 stars

Very friendly staff

Very friendly staff, easy to access, great location, reasonable prices. The only thing would be that it does smell a bit like storage, although nothing too bad that it would deter me to use the storage again.

June 19, 2018
Unprompted review
Rated 4 out of 5 stars

Everything was very good with M3…

Everything was very good with M3 self-storage. It was easy to subscribe, convenient to use and simple to terminate the contract. I have 4 start for two small reasons only.

1) In some of the times I went to my storage room the alarm of the storage place (Not related to my storage room) was ringing with non-stop. I had to be there for quite some time with that super loud noise.

2) To terminate the contract I had to be there in person. I took all my belongs from the storage place when the reception was already closed. I wish I had the option to terminate the contract online so I didn’t need to go there only for that. (Maybe there is this option but I didn’t see that in my contract)

3) I would like to be refunded for the padlock instead of keeping it as I cannot really use it. If this is for securety reasons, what if M3 rotates the padlocks among their several branches around the world?

Overall experience was very positive. I would use it again.

May 14, 2018
Unprompted review
Rated 5 out of 5 stars

Perfect

Perfect! The service was excellent and responsive. If we need a storage again , we know where to ask.

May 7, 2018
Unprompted review
MijnSafestore logo

Reply from MijnSafestore

Thank you for your review! Regards, M3 self-storage

Rated 5 out of 5 stars

Uitstekend.

I couldn't be more grateful for Maurice's help and his collegues at USTOR. I had a bit of an emergency and needed my things stored immediately and they couldn't have been more helpful and patient with me as my administration was all over the place.

They are very competent and dilligent and are willing to help you in any way they can while being very clear and coherent. It was rather reassuring.

I couldn't recommend them enough and they are really well priced.

April 24, 2018
Unprompted review
MijnSafestore logo

Reply from MijnSafestore

Thank you for your great review! Regards, USTOR

Rated 5 out of 5 stars

I've been a customer for over 3 years…

I've been a customer for over 3 years and M3 have always been very helpful and consistently gone above and beyond when it comes to good customer service - I already recommend them to anyone looking for convenient well maintained storage.

April 16, 2018
Unprompted review
Rated 5 out of 5 stars

great service!

great service, clear and fast communication, no hidden costs and competitive prices! a big improvement for the storage unit market...

April 9, 2018
Unprompted review
MijnSafestore logo

Reply from MijnSafestore

Thank you for your great review! Kind regards, USTOR

Rated 5 out of 5 stars

Very good location

Very good location, very close to my place, and very accessible.

Storage is clean, no damage from water or elements.

I canceled a few days after the limit for invoicing, but they were nice and canceled that invoice.

March 28, 2018
Unprompted review
Rated 5 out of 5 stars

Really helpful

Really helpful - i needed to arrange storage from the UK and the office couldn't have been more helpful. Super-easy from Amsterdam centre to access your belongings. Recommended.

March 22, 2018
Unprompted review
Rated 5 out of 5 stars

Central location, easy to park, helpfull staff and clean building.

THE staff at M3 was very helpful and kind. The storage units are easy to reach and they have trolleys and other helpful tools to move your stuff. It’s a bit sad you can not rent a lock, because you can not use the lock for anything (Other than a storage unit).

Central location and very easy to reach by car. Aldo great that its easy to bring the car inside while loadig.

January 24, 2018
Unprompted review

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