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SafeStreets Reviews 120,552

TrustScore 5 out of 5

4.9

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Review summary

Created with AI, based on recent reviews

Reviewers overwhelmingly had a great experience with this company. Customers consistently praise the staff for their professionalism, extensive knowledge, and helpfulness, often highlighting their positive demeanor and clear explanations of services and products. People frequently mention the excellent customer service, noting that representatives are patient, friendly, and go above and beyond to ensure understanding and satisfaction with the system. The overall service and user experience are described as smooth, efficient, and secure, with many feeling much safer in their homes. However, some customers also noted issues with customer service, describing staff as having a poor attitude or being rude. A few other people also felt that the return service was nearly impossible to obtain, and there were isolated instances of issues during installation.

What people talk about most

Staff

Reviewers highlight positive aspects of staff, frequently praising their professionalism, knowledge, and... See more

Service

Consumers find service to be positive, highlighting the professionalism and helpfulness of technicians. Many... See more

User experience

Customers consistently note positive experiences with user experience, highlighting the ease of understanding... See more

Customer service

People report positive experiences with customer service. Many customers highlight the helpfulness and... See more

Product

Clients share positive opinions on product knowledge. Many customers praised the technicians for being very... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Christian Canalas was amazing. He is an incredible human. His knowledge, professionalism and demeanor are far more advanced than one would expect for such a young man, which speaks volumes. Your comp... See more

Rated 5 out of 5 stars

Juan was professional, efficient, and courteous while setting up our ADT system. He made sure everything was working properly before leaving and took the time to answer all of our questions. We also a... See more

Rated 5 out of 5 stars

Your tech, Doug, was very patient, professional and he really knew his stuff. He explained everything thoroughly as he went thru the house connecting external cameras, and installing glass breaking a... See more

Rated 5 out of 5 stars

I’ve had a great experience with ADT Inc.. The installation was smooth, Eddie was professional and super nice! and The system is easy to use. I feel much more secure in my home, and their customer sup... See more


Company details

  1. Security System Supplier

Written by the company

Secure your home with an ADT® monitored security and alarm system from SafeStreets. Call now - next day home security system installations available.


Contact info

4.9

Excellent

TrustScore 5 out of 5

121K reviews

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Rated 5 out of 5 stars

PORTER! A++

Porter was amazing…answered all my questions and made this process make sense. As first time home owners we were nervous and he helped a lot! Amazing employee. A+

May 1, 2026
Rated 5 out of 5 stars

Rudy did a great job

Rudy did a great job. He arrived on time, was very pleasant, and answered all our questions. He also gave recommendations on how to improve and upgrade our system without pressuring us. It was a good experience.

May 1, 2026
Rated 5 out of 5 stars

Kakota and Chris were absolutely…

Kakota and Chris were absolutely fabulous, very knowledgeable, kind, polite, extremely well versed in their ability to explain the entire operation to me.

Would recommend them for installation of the ADT

Ka

alarm systems to all my friends and everyone.

Thank you for having them to install my system.

Vickie W. Clark

May 1, 2026
Rated 5 out of 5 stars

Steven Noh helped us with our ADT…

Steven Noh helped us with our ADT installation and the whole experience was great. He was very professional, knowledgeable, and took the time to explain everything clearly. The installation was smooth and efficient, and he made sure everything was set up perfectly before leaving.

What I appreciated most was his attention to detail and patience in answering all of our questions. You can tell he really cares about doing a good job and making sure the customer feels comfortable with the system.

Highly recommend Steven if you’re getting ADT installed!

May 1, 2026

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