SafeTag Tracking Reviews 292

TrustScore 5 out of 5

4.9

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Review summary

Created with AI, based on recent reviews

Looking at 118 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the products, highlighting their accuracy, reliability, and long battery life, which provides peace of mind for tracking various items. The quality of the devices is frequently mentioned as excellent, with many appreciating features like the USB-C connection and robust build. Reviewers also commend the outstanding customer service, describing the team as helpful, prompt, and professional in resolving issues and answering questions. The after-sales support is particularly noted for its efficiency and willingness to go the extra mile, often providing free replacements or upgrades. However, some customers also noted occasional minor issues with their devices, such as losing charge after extended use or needing a replacement for a faulty unit. Despite these isolated incidents, the general sentiment is that the company's customer service team was exceptional in addressing and resolving these problems quickly and effectively.

What people talk about most

Product

Customers had positive experiences with the product, consistently praising its reliability, ease of use, and... See more

Customer service

Clients share positive opinions on customer service, consistently highlighting its excellence and efficiency.... See more

Service

Users describe positive interactions with service, highlighting prompt replies, excellent customer care, and... See more

Quality

Reviewers highlight positive aspects of quality, with many expressing genuine satisfaction and being... See more

Staff

People report positive experiences with staff, highlighting their helpfulness, friendliness, and efficiency... See more

Reviews shaping this summary

Rated 5 out of 5 stars

SafeTag comes very well recommended as I’ve been using this device now for some time with no problems keeping tabs . Recently upgraded to the 4G unit and that’s going well in terms of security.... See more

Rated 5 out of 5 stars

I recently purchased a SafeTag Mag and a SafeTag Mini, and I'm incredibly impressed with both. The value for the price is outstanding. I use one for my camper van and the other for my bicycle, and th... See more

Rated 5 out of 5 stars

Fantastic tracker and great customer service too. Dead easy to set up, very accurate tracking and simple to use dashboard. Have 3 of the OBD port devices for vehicle tracking and they are faultl... See more

Rated 5 out of 5 stars

Brilliant support from the team at Safetag. Our safetag started losing it's charge after we had owed it for 2 years. With the help of the Peter & Jessica they emailed us very quickly with detailed i... See more

Company replied


Company details

  1. GPS Supplier

Written by the company

SafeTag Tracking is a GPS Tracking company bringing enterprise-grade tracking to small businesses and security-conscious consumers at an entry level price.


Contact info

4.9

Excellent

TrustScore 5 out of 5

292 reviews

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No history of asking for reviews

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Rated 5 out of 5 stars

🚘 Fantastic GPS Tracker – Reliable & Easy to Use!

I’ve been using the SafeTag GPS Tracker for a while now, and I couldn’t be happier with it. At first, I was a bit unsure about how well it would perform, but it has exceeded my expectations. The app is easy to use, and setting up the device was a breeze – the instructions were clear and simple to follow. I was so impressed that I recently upgraded my subscription from monthly to yearly.

What really stands out is the customer service. They’ve been fantastic – quick to respond and incredibly helpful. It’s rare to get such great support these days, so this really adds to my overall satisfaction with the product.

I’ve already recommended SafeTag to several friends and family members, and I’m confident they’ll be just as happy with it as I am. If you’re in need of a reliable GPS tracker, look no further!

February 10, 2025
Unprompted review
Rated 5 out of 5 stars

SafeTag Mag 4. A very good tracker and a very happy customer.

I have had my SafeTag Mag 4G now for a few days. I am not particularly great with electronic devices in general along with the use of Apps on my mobile phone. I have found this tracker very easy to use. Setting it up on the App on my mobile phone was very simple and I have set up the three Geofences that I need with ease. This tracker is very very accurate indeed, more so than I expected! I have parked my car in several car parks noting the parking bay that my car was in and every time the tracker was showing the exact parking bay that it was in. What is more impressive is that the location of the tracker in my car (one of the corners of my car)was showing within the parking bay! The yearly subscription is very reasonably priced and the tracker was on discount on Amazon too so I am very pleased indeed. I just wish I knew about these before. I did research the various other trackers available and the great reviews alone made SafeTag stand out by a long way. It’s easy to use, the tracking is very accurate and I am very happy with it. Thank you SafeTag!

February 8, 2025
Unprompted review
Rated 5 out of 5 stars

MUST HAVE! Found my stolen car

MUST HAVE!!!
My car got stolen yesterday from watford junction car park during broad day light. While I was in london, I got the notification from SafeTag app showing my car was on the move heading towards M1. Immediately called police and we tracked and found the car location from the app. The location was 100% precise.. I have a 10sec refresh rate subscription which helped to identify cars location in real time.
I am so happy and best investment!! Thank you safe tag team!!

February 6, 2025
Unprompted review
Rated 5 out of 5 stars

As a complete novice to the world of…

As a complete novice to the world of trackers and after a lot of research I settled on the Safe Tag.
It is easy to set up and install into my campervan. Bearing in mind the campervan represents a significant investment it gives me peace of mind that if it is stolen, I have a "Fighting chance" of getting it back, with real time location which could be relayed to the authorities.

February 6, 2025
Unprompted review
Rated 5 out of 5 stars

great and reliable app and tracker combo

I’m really loving the ease and simplicity of using the app, together with its more sophisticated functions. I’ve set up geofences, checked out history, and not had a single ‘low signal’ issue despite having the device fitted inside cavities in a vehicle.

The organisation actually listens to feedback, too, and a couple of suggestions I made about 'nice to have' features are going to be added to the next revision of software out in a few weeks' time!

But as it stands, I’d give it a 10/10 for most aspects. It’s a great technology and app combo and I look forward to getting many years of use from it.

January 31, 2025
Unprompted review
Rated 5 out of 5 stars

SafeTag vehicle tracker

I was sceptical initially as the tracker purchased was quite inexpensive, also that the annual subscription was inexpensive, I thought 'let the buyer beware' with the cost of living as it is atm, I thought give it a try, I am so pleased I did, it is absolutely perfect, the accompanying app is so easy to navigate, I tested the tracker, well my wife tracked me, on my return she asked why I went into a specific shop after parking it was so good.

January 30, 2025
Unprompted review
Rated 5 out of 5 stars

Fantastic item I can track where my car…

Fantastic item I can track where my car is when my son uses it (he doesn’t know it’s hidden in my car it’s that small) ) and the tracker is so precise it pinpoints the exact location to the meter unlike my apple products which says approximate location. It is so easy to use and the app shows me updates when the car stops and for how long, or moves and shows you the complete journey in real time. It also saves these for you to go back to. So cheap too it’s fabulous. I feel reassured with this SafeTag tracker that should the car be stolen I can easily track where it is. I lost my charger lead and they have kindly sent me a free replacement. Great company and a fantastic real time tracker. If I could give more than 5 stars I would. Fantastic company and product. Thank you SafeTag.

January 1, 2025
Unprompted review
Rated 5 out of 5 stars

GPS tracker

Great tracker, easy to fit and set up with the app. Easy to get in touch with email, prompt response. Would recommend

January 16, 2025
Unprompted review
Rated 5 out of 5 stars

Very happy with product and overall…

Very happy with product and overall service. I'm a driving instructor and use the tracker to record driving test routes which has been immensely useful for my pupils. Product works well and has long battery life. Cannot fault the customer service from Safetag, I recently contacted them as I needed a replacement charging cable, they replied very promptly and are sending out a replacement cable free of charge. Very impressed with the customer service from this company. Thanks to all involved in resolving my issue. Would definitely recommend

January 11, 2025
Unprompted review
Rated 5 out of 5 stars

Safetag

Safetag, fantastic company, replaced a charging cable for free after I enquired about buying another. The tracker works extremely well and the monthly charge is cheap .
Fantastic customer service and a brilliant product. Thoroughly recommended

December 27, 2024
Unprompted review

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