I severely burnt myself two days ago. I used the burnstop dressing immediately after running cold water on my arm (we live remotely, if Id been near a hospital I would have gone, it is that bad). With... See more
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Have used this company many times, always a good experience. This time I did not amend the change in delivery address, resulting in package going to incorrect building, Sarah De-Silva went over and ab... See more
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Bought the medium sized first aid kit. Good value for money and high quality box. Only feedback is I wish they did a food manufacturing first aid kit which included metal detectable plasters as we had... See more
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We have been a long-standing customer of Safety First Aid and I'm pleased to share our positive experience of their products and service, especially in the last 12 months post their premises move. Sys... See more
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Company details
- First Aid Station
- Hospital Equipment and Supplies Store
- Medical Equipment Supplier
- Safety and Work Wear Store
- Safety Equipment Supplier
About Safety First Aid
Written by the company
We are the no.1 place to go for first aid kits and supplies and the UK's biggest manufacturer! Shop from a range of over 1,000 first aid products now!
First aid kits
Sports first aid kits
Dressings & wound care
First aid supplies
Defibrillators & resuscitation
Eye care
Burn care
Biohazard & hygiene
Medical
Health & safety
Fire safety
First aid & safety posters & signs
Miscellaneous products & spares
Safety First Aid is a product sales division of Safety First Aid Group Ltd, a family company established in 1959, with offices and a warehouse in Hertfordshire.
We have over 60 years of experience and industry knowledge, with a dedicated team of product experts and sales specialists and our product kits are assembled in the UK.
Our business is conducted in accordance with EN ISO 13485:2016, MDR, MDD and MHRA.
Contact info
Avenue One, SG6 2WW, Letchworth Garden City, United Kingdom
- 0208 202 7447
- sales@safetyfirstaid.co.uk
- safetyfirstaid.co.uk
4.6
Excellent
85 reviews
Replied to 100% of negative reviews
Typically replies within 24 hours
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Reply from Safety First Aid
Thank you for your review.
Good service and quick
April 7, 2026
Reply from Safety First Aid
Thank you for your rating and review John.
The delivery time was excelente!
March 10, 2026
Reply from Safety First Aid
Thank you for taking the time to leave a review.
Quick efficient service
March 9, 2026
Reply from Safety First Aid
Thank you for your review and rating.
Reply from Safety First Aid
Thank you for taking the time to leave a review.
Reply from Safety First Aid
Thank you for taking to time to leave a rating and review.
No expiry dates on any bandages
No expiry dates on any bandages, emailed if this is correct but no response.
February 4, 2026
Reply from Safety First Aid
Thank you for your review, and we’re sorry for any concern caused. We apologise for the delay in responding, as your email was received late on Friday and our office is closed over the weekend. We have now replied to you this morning regarding your query.
For clarity, all of our bandages do include an expiry date printed on the packaging. This can be found underneath the LOT number, next to the hourglass symbol. Please note that the expiry date is written in reverse order.
If you have any further questions or need additional assistance, our customer support team will be happy to help.
easy to order arrived quickly
February 2, 2026
Reply from Safety First Aid
Thank you for taking the time to leave your review Wendy.
Reply from Safety First Aid
Thank you for your review Janet. Great to hear about your experience with us.
Reply from Safety First Aid
Thank you for taking the time to leave a review Mr King.
As a 78 yr old … a delight all round
As a 78 yr old, I found it a delight to deal with this company.
The product I was re-stocking HypaSoothe Burn Gel is REALLY effective and handily package.
Full marks all round
October 9, 2025
Reply from Safety First Aid
Thank you for taking the time to leave this review Ian. We are delighted you enjoyed our service and the product itself.
Kit looks good
Kit looks good. Inclusion of scissors as standard would be helpful. Otherwise what I would expect.
September 4, 2025
Reply from Safety First Aid
Thank you for your review Barbara. I will send your feedback re scissors to our team for consideration.
Incorrect items suggested.
Hi. I ordered the wall holders, that you suggested that I may wish to order along with the 4 first aid kits that were already in my basket, and I also ordered 4 first aid wall stickers (that you also suggested that I may wish to buy with my other purchases).
Unfortunately, the wall holders appear to be the wrong ones, they do not hold the first aid kits in place.
I emailed yesterday detailing that we appear to have the wrong ones (not yet heard back).
August 7, 2025
Reply from Safety First Aid
Thank you for taking the time to leave your feedback Jane, and I’m really sorry for the inconvenience and frustration this has caused. We never want our customers to feel stuck with something that doesn’t work as expected, and I completely understand how disappointing it must be when the kits and wall brackets don’t seem to fit.
Our Customer Service Team have now been in touch with you directly to explain how the wall brackets are designed to secure the kits, by placing the bottom of the case into the bracket first, then pushing the top in until it clicks into place. This will hold the kit firmly.
If you’ve already tried this and it’s still not working, we absolutely want to put things right for you. Please feel free to reply to the Customer Service Team’s email so we can discuss the next step quickly and get this resolved to your satisfaction.
We truly appreciate your patience and for bringing this to our attention, it helps us improve.
Excellent service
August 6, 2025
Reply from Safety First Aid
Thank you so much for your kind words Claire. We’re thrilled to hear you had an excellent experience with our service. If you ever need anything else, we’re here to help!
Great Company
Have used this company many times, always a good experience. This time I did not amend the change in delivery address, resulting in package going to incorrect building, Sarah De-Silva went over and above to help me locate our package. Good result package now with us.
August 4, 2025
Reply from Safety First Aid
Thank you so much for your kind words and for being such a loyal customer over the years Debbie, it truly means a lot to us! We’re so pleased to hear Sarah was able to go the extra mile to help track down your package and get it safely to you. She’ll be delighted to know her efforts made a difference.
We look forward to serving you again in the future, hopefully with the delivery going to the right building on the first try next time!
Good website
Good website, with lots of information and products. Easy to order. Quick delivery.
July 8, 2025
Reply from Safety First Aid
Thank you for taking the time to review our website and service.
Excellent products on time
Excellent products supplied really quickly at a good value price.
July 2, 2025
Reply from Safety First Aid
Thank you for your review and rating John
Reply from Safety First Aid
Thank you for your review Steve.
Reply from Safety First Aid
Thank you for your review.
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