Safe Wallets Reviews 

68
TrustScore 2 out of 5

2.2

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

See what reviewers are saying

Rated 1 out of 5 stars

Run away from buying the Safetrack wallet. It is a scam. I did not get the product they advertised. The ad said the wallet had a sleeve to place an ID as well as hold up to 20 bills. The product I r... See more

Rated 2 out of 5 stars

Dealing with the company I couldn't fault to corresponding to receiving the mini wallet, even on the colour change. Due to original choice being out of stock. Just disappointed with the product not w... See more

Rated 2 out of 5 stars

i found the process of actually buying the product easy. but after sending over 6 e mails to request where the wallet was absolutely not good at all. Nobody got back to me and it took ages, as I b... See more

Company replied

Rated 5 out of 5 stars

Wallet arrived with customs declaration on it, despite the website stating that their wallets are made in the UK. Clearly a lie! If I want something cheap from China, I will order something cheap fr... See more

Company details

  1. Fashion Accessories Store

Written by the company

Wallets with RFID Protection to protect your ID and bank cards from identity theft.


Contact info

2.2

Poor

TrustScore 2 out of 5

68 reviews

5-star
4-star
3-star
2-star
1-star

No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

2.2

All reviews

(68)

0 reviews in the last 12 months

Write a review
Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 1 out of 5 stars

My order has still not been delivered

My order has still not been delivered, it was apparently dispatched about 3 weeks ago.
No response to emails requesting updates

April 11, 2021
Safe Wallets logo

Reply from Safe Wallets

Dear Derek,

Thank you very much for your review and I apologise for the situation. It doesn’t happen very often at all, but our delivery partner informed us they had lost your order. We have now sent your order again.

We have been commended many times for our excellent customer service. In your case, we received your email on Friday at 17:01 to which we were unable to respond during the weekend and our customer service team responded to your email a while ago.

We appreciate your time and review.

Safe Wallets

Rated 5 out of 5 stars

Just perfect

This was what I have been looking for. Cards easily fit into slots and wallet fits comfortably into my pocket.

March 23, 2021
Safe Wallets logo

Reply from Safe Wallets

Very happy to see we helped!

Safe Wallets

Rated 5 out of 5 stars

I was kept up to date with the items…

I was kept up to date with the items journey through the postal service.
I was encouraged to download the 'shop' app (which I have always previously found useless) but nevertheless did so at this sites recommendation. The app was, as always, useless, but I was kept up to date by referring to the sellers web site and entering the order number.
I received my item a week ago. Excellent service. NB the 'shop' app is still trying to locate my item in the postal system...

March 22, 2021
Safe Wallets logo

Reply from Safe Wallets

Many thanks for your review Jeff! We do know about the shop app, unfortunately as you already know we aren’t the ones controlling it but we hope it gets better in the future!

Safe Wallets

Rated 2 out of 5 stars

Dealing with the company I couldn't…

Dealing with the company I couldn't fault to corresponding to receiving the mini wallet, even on the colour change. Due to original choice being out of stock.
Just disappointed with the product not what I was expecting. The product itself when opened separated into two pieces which I thought it shouldn't and doesn't feel secure when you put a card in it, as slight movement in your pocket the item separates again. I have now ordered a different one from another company.

March 15, 2021
Rated 5 out of 5 stars

SAFE STYLE WALLET

Pleased with my purchase, the item has the extra slots (10-slots, rather than the usual 6) and is stylish and compact

March 15, 2021
Safe Wallets logo

Reply from Safe Wallets

Happy to have provided you with a Safe Wallet you love!

Safe Wallets

Rated 2 out of 5 stars

Recieved wallet good quality,but its a…

Recieved wallet good quality,but its a lot larger than i thought, to big to put in pocket, slightly disappointed. Gave it away.

March 10, 2021
Safe Wallets logo

Reply from Safe Wallets

Dear Allan,

I am very sorry to hear that. Our smallest wallet is indeed our Vintage Safe Wallet and not the one you purchased. We want to make this right, please reach out to info@safewallets.co.uk and tell them that you received this response and they will send you a complimentary Vintage Safe Wallet which is exactly the dimensions you wanted. Feel free to check it out on our website and let us know if you'd like one to be sent out to you free of charge.

Regards,
Safe Wallets

Rated 5 out of 5 stars

Great product

Received in an efficient and professional manner without hold up or delay! Wallet is sleek, well designed and good to the feel! It feels great in the palm and despite its size, holds more than I need !

March 10, 2021
Safe Wallets logo

Reply from Safe Wallets

Thank you so much for your amazing review Lambris!

Safe Wallets

Rated 5 out of 5 stars

A great product at a good price

A great product at a good price. Really pleased with the wallet only minor point, maybe coin compartment could be a bit bigger, otherwise no complaints at all. Would definitely buy another one

March 1, 2021
Safe Wallets logo

Reply from Safe Wallets

Thank you very much for your review Stephen! Much appreciated and hope to see you back again!

Safe Wallets

Rated 2 out of 5 stars

Buying the Product

i found the process of actually buying the product easy. but after sending over 6 e mails to request where the wallet was absolutely not good at all. Nobody got back to me and it took ages, as I bought the product 9 days before they got back to me and said it takes 6 days to be delivered.

Not at all professional and was very frustrated in when this was arriving hadn't gave any reassurance to the customer in when the product was coming.

I personally wouldn't buy from them again. when receiving the wallet it wasn't good quality

March 1, 2021
Safe Wallets logo

Reply from Safe Wallets

Hi Josh,

Thanks for your review. I had a look at your order and saw that you placed it on the 11th of February and received it on the 22nd (7 working days ). Our delivery timeframe is currently 5-7 working days after your order.

We received an email from you on the 16th of February to which we replied on the same day. We have a very quick customer service and have been commended on that by a lot of our customers. You also had received the tracking number from yodel.

Regarding the quality of the item you received, please send an email to our team at info@safewallets.co.uk and we will look at the issue.

Regards
Safe Wallets

Rated 1 out of 5 stars

I got an email saying my item was…

I got an email saying my item was shipped then I got a email saying there was a mix up with my order give it 7days my email said your order may be showing has shipped but ignore it it's been 7 days now and still.not received it .If I dont receive it today then I will put a complaint in

March 1, 2021
Safe Wallets logo

Reply from Safe Wallets

Dear Rosemaria,

Thanks for your review. Most of our warehouse issues have been resolved but we are still experiencing a few issues with some of the orders. I can only apologise for the delay. Our team will be reaching out to you shortly to give you updates. I hope you will review us again when you receive your product!

Kind regards
Safe Wallets

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look