Safield Reviews 

446
TrustScore 3.5 out of 5

3.7

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Rated 5 out of 5 stars

I had a problem with an Auraglow light, contacted Safield and they're sending a replacement. Well happy, thanks guys.

Rated 2 out of 5 stars

When buying do not "try" as this = "Used" = NO RETURN Bought a motion sensor pir bulb (auraglow) which didn't illuminate unless rubbing hands around it before eventually illuminating. Fitted o... See more

Rated 5 out of 5 stars

Ordered 2x Auraglow up/down outside wall lights (dusk-dawn & PIR) which were delivered promptly. The units were of good quality, look good and are now installed and working fine. There were a few... See more

Company replied

Rated 2 out of 5 stars

Not a happy customer! I bought a light which has stopped working six months after installation. Phoned to get replacement and have been told I need to return faulty one before they replace it (it’s £... See more

Company details

  1. Gift Shop

Information provided by various external sources

Safield Distributions are sole importers and distributors for many of our product lines that are forever changing. We mainly seek products that are exclusive to you only through us! Orders are dispatched almost instantly from our 12000 square foot warehouse. We pride ourselves on having excellent customer service and are always just a phone call or an email away.


Contact info

3.7

Average

TrustScore 3.5 out of 5

446 reviews

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No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

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3.7

All reviews

(446)

1 review in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 4 out of 5 stars

Good service

Good service.

February 2, 2016
Unprompted review
Safield logo

Reply from Safield

Thank you for your recent order and for taking the time to leave a review.

We are very pleased you are happy with your purchase and hope to serve you again soon.

Rated 5 out of 5 stars

Excellent service

Good communication. Items well packed and received promptly.

February 1, 2016
Unprompted review
Safield logo

Reply from Safield

Thank you for your recent order and for taking the time to leave a review.

We are very pleased you are happy with your purchase and hope to serve you again soon.

Rated 5 out of 5 stars

Excellent

Bought two nite lights great price great product would defiantly buy from them again

February 1, 2016
Unprompted review
Safield logo

Reply from Safield

Thank you for your recent order and for taking the time to leave a review.

We are very pleased you are happy with your purchase and hope to serve you again soon.

Rated 4 out of 5 stars

Plug In Motion Sensor LED Light

No real issues, light works as stated. Delivery was a little slow, but nothing to really complain about.

Would recommend.

January 29, 2016
Unprompted review
Safield logo

Reply from Safield

Thank you for your recent order and for taking the time to leave a review.

We are very pleased you are happy with your purchase and hope to serve you again soon.

Rated 5 out of 5 stars

Excellent!!

Goods were received the next day!!! I was expecting them within a few days, but less than 24 hours of placing order, I had received them. Second time shopping with them and will do so again

January 24, 2016
Unprompted review
Rated 5 out of 5 stars

Small Kitchen Trolley

I had a very narrow gap to fill between my washer and the wall. This item fits perfectly and I now have three rows of extra storage. The goods came quickly and most importantly for me very, very easy to put together. Didn't need any tools at all !!! Will certainly use this company again.

September 22, 2015
Unprompted review
Rated 5 out of 5 stars

Pic Stick Selfie stick

Excellent - very competitive price, solidly made , but perhaps a bit heavy.
Blue tooth remote easy to load and works well.
Ordered Monday and delivred Tuseday - brilliant service from Safield

February 19, 2015
Unprompted review
Rated 2 out of 5 stars

Late delivery, wrong product

My order was for AURAGLOW 14w LED E27 Screw Light Bulb, Warm White, 75w Equivalent - DIMMABLE.

The order was received late and was an AURAGLOW 12w LED E27 Screw Light Bulb, COOL WHITE, 75w Equivalent - NON-DIMMABLE.

Not impreessed.

December 10, 2014
Unprompted review
Rated 3 out of 5 stars

Ok when the manager was contacted

well the parcel went missing !!!
I contacted wowcher they sent you an email to say I hadn't received the kinect sand days went by going into weeks and no parcel I phoned you I sent you emails and nothing
I again phoned wowcher they contacted the manager and bingo
He contacted me with an opology and said he'd see to it personally that I would recieve my item
4 days later my item arrived
THANkYOU

October 13, 2014
Unprompted review
Rated 5 out of 5 stars

Service Great Product Not!!!!!!!

i used the company via a wowcher offer everything was great but the product was definitely not worth the money I would have sent it back but to be honest wasn't worth it the item looked nothing like the picture. The company however dispatched on time

October 7, 2014
Unprompted review
Rated 5 out of 5 stars

Reliable

We got our items very quickly and they were just as expected, not too small or defective.

September 30, 2014
Unprompted review

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