SA Company Reviews 

Biggest scam. Never got anything. They took money and ran. Won’t respond to emails. I reported to BBB for fraud.

Email support invalid, sends you to chat, chat is invalid, says it’s connecting to a customer contact person, after three hours not so much as a refresh screen. Toll-free number drops your call every time right before it says leave your info. Charged me in full, partial shipment, remainder order is in USPS ‘pre-shipment’, remainder has been that status for two weeks now. Don’t waste your money or your time, you’d have better luck, product and service off of TEMU lol.

I have yet to receive my hat that I preordered in October. Promising me that my hat would be delivered October 11. Then October 14th. It is now a couple days before Christmas and still nothing. Just apologies and 10% off discount. What a JOKE!! Why would I order ANOTHER item when I didn’t receive the first one? Because you gave me 10% off? This company is a SCAM! You’ve been warned! NOT PROFESSIONAL!

i order black Friday for a hoody pack and paid extra 29 $ to ship her am disable and my penny are short i used my emergency card for my house this year i wanted this for my son he helps me a lot i live here in the mountains of ga so card was charge 108.20 they gave me a order number so i hook it up and the next day hell broke loose that chat online with SA co. sucks big time they sent me small package But no big package for the rest of it now i get the run around so am lelf out for my son Christmas gift Same on them i want ANSWERS PLEASE THI IS NOT FAIR :(

Ordered two bucket hats. They are the absolute worst hats I have ever purchased. They said you get a free gift. No free gift. Save your money and buy local.

Placed in order on November 22nd purchasing a fleece face shield and was given the reward of receiving four extra face shields for free. Is now December 3rd and I have only gotten one of my free face Shields I've contacted numerous times about my order, as well as contact and customer support but no one is online to take my request at this time. I cannot do a refund because I have not received my packages yet. In order for me to do a return I must have all unworn packages for me to send back and get a refund but it's been almost 4 weeks still haven't received my items

An item was missing from my order. After multiple attempts to get this taken care of, it is clear they will not ship me the item I paid for. Huge waste of time, and no integrity. Shop elsewhere.

I purchased the bullet antenna. Now my husband can barely get FM stations and no AM at all which he had before. We will not purchase again.

I placed an order back in the middle of October which was available at the time and then miraculously when I went to purchase it it was on back order. Several times have I been told different dates for when it will be available to ship and thus far it just keeps getting pushed back farther and farther. The dates so far that I was expected to get it were November 8th, November 11th, November 14th,
and November 20th which has now passed and now it's looking as if it will be November 30th. I'm unhappy with customer service as I believe I'm just getting the runaround for a product I'm never going to get. I know it says it was a limited run. But they have been remaking them and so for production to keep getting pushed back farther and farther is not fair to the customers who pay far a product that possibly we'll never come. I'm pretty sure I'm not going to buy it from this company again.

The best company in the world I love it

I placed an order 30 days ago (Oct 13), and have not received my items. Sent numerous emails asking questions, I have been told part of order was shipped but they refuse to give tracking number. They have stopped answering emails, tried their dumbass robot can not get in touch with a human for assistance. Called their 899-704-0358, no one answers.

I got charged for shipping on a $58 order which is over the $55 free shipping! After seen that I was charged, try to cancel order by e-mail and they did not respond. After talking to them via chat, they said that one of the products was no eligible for free shipping. Asked to cancel and return and they said that I will receive only the amount of the products. not the shipping cost! This is ridiculous. NEVER AGAIN

It's been 3 weeks still not shipped. It's almost impossible to get ahold of anyone. Their messaging is a bot, and you sit for hours waiting for a rep, and no one replies. Finally, I got an email response. All they would say was that there were issues with routing orders to thier 3PL warehouse. Whatever that means. I'm going to give them another week or two, then do a chargeback to the credit card if it hasn't shipped.

I received my package and the item I ordered was not in the packaging. Not sure if it happened at the manufacturer or during shipping.

I order a package from this company about 4 weeks ago and still waiting on a tracking number or refund nobody answers or say anything

Had an issue with the link for tracking my parcel, was sorted in a few minutes by karol,very good customer service

Ordered a hat an got 2 free with promotion, Received 1 hat for which I paid more because of promotion and never received full order And you can't contact them I have sent several emails no response and the hats are crap DON'T ORDERED STAY AWAY

There was a misconnect with with the order delivery address. And they rectified it and corrected it. That is excellent customer service.

the hat is awesome,,it took 2 months to get my hat,,,only after karol stepped in,,she is awesome,,i will buy in future,, just tell people that you guys are selling so much that your 3rd party sender sucks,,

Not a big fan of AI communication, but even that was better than typical. Very helpful representative. Joan made corrections to my errors and got my order straightened out efficiently.