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Sage Home Loans Reviews 

165
TrustScore 4 out of 5

4.0

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Review summary

Created with AI, based on recent reviews

Evaluating 164 reviews, reviewers had a great experience with this company. Customers consistently praise the staff for their professionalism, responsiveness, and helpfulness, often highlighting specific loan officers who went above and beyond. Many people appreciate the excellent service, noting that the company secures great rates and offers efficient, smooth processes. Reviewers frequently mention the quick response times and clear communication, which made their experiences less stressful and more enjoyable. However, some customers also noted issues with customer service, including a lack of consistent communication, conflicting information, and being passed between different agents. A few other people also felt that the pricing changed unexpectedly or that closing documents were not received in a timely manner, leading to frustration.

What people talk about most

Staff

Reviewers highlight positive aspects of staff, with many customers praising individual loan officers and team... See more

Service

People report positive experiences with service, often highlighting efficiency and dedication. Many customers... See more

Response time

Clients share positive opinions on response time, with many reviewers highlighting the responsiveness and... See more

Customer service

Users describe ambiguous interactions with customer service, with many reviewers expressing frustration over... See more

Price

Customers consistently note ambiguous experiences with price, with many reviewers praising the competitive... See more

Reviews shaping this summary

Rated 4 out of 5 stars

Best rates I could find and willing to negotiate rates and fees when directly compared to other companies. There were some bumps along the road with the loan originator, but the loan officer (Ilan Fri... See more

Company replied

Rated 5 out of 5 stars

Beth has been instrumental, she said 22 calendar days but Closing completed within 18 calendar days. I was apprised on each steps. Tara was my loan officer and lightening fast. I would highly recomme... See more

Company replied

Rated 5 out of 5 stars

Our loan officer, Tripp McCoy was great. He was very reachable, transparent, and got us the best rate of all the people we talked to. The loan processing team was overall good. We closed on time,... See more

Rated 5 out of 5 stars

We used Sage Home Loans to refinance our home. They did an outstanding job of moving the process along quickly and making each step easy and understandable. JT was our Loan Officer and initi... See more

Company replied


Company details

  1. Mortgage Broker
  2. Alternative Financial Service
  3. Finance Broker
  4. Financial Consultant
  5. Mortgage Lender
  6. Non-Bank Financial Service

Written by the company

Sage Home Loans is a digital-first mortgage lender dedicated to simplifying the home financing process. Founded in 2020, Sage offers a fully online experience with personalized support, aiming to make home buying and refinancing more accessible and stress-free for borrowers nationwide.


Contact info

4.0

Great

TrustScore 4 out of 5

165 reviews

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4.0

All reviews

(165)

150 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Great service and rates

They have great rates, reasonable closing costs, and a no-pressure approach that made the process really easy and comfortable.

September 4, 2025
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Reply from Sage Home Loans

Thank you for the positive feedback!

Rated 5 out of 5 stars

Wes was great!

Wes was great and made the entire process smooth! Thanks for the late night responses and assistance through the entire process!

August 25, 2025
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Reply from Sage Home Loans

We're happy to hear that the process was smooth, and we appreciate your kind words.

Rated 5 out of 5 stars

Worked with Sage Gibson and Aubrey

Worked with Sage Gibson and Aubrey. The whole process was smooth from start to finish and we closed on time

August 27, 2025
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Reply from Sage Home Loans

We're happy to hear that the process was smooth and on time.

Rated 5 out of 5 stars

Helpful and accommodating

The team was very helpful and accommodating. Walked us through all the process and details and make the process as easy as possible.

August 25, 2025
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Reply from Sage Home Loans

Thank you for your positive feedback!

Rated 5 out of 5 stars

Great thanks to JT for walking me…

Great thanks to JT for walking me through the refinance process. It was easy and smooth from start to finish. I really appreciate the partnership with Robinhood gold members too!

August 25, 2025
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Reply from Sage Home Loans

We're happy the refinance process was easy and smooth for you. Thanks for your feedback!

Rated 5 out of 5 stars

Best rate available on bank rate.com

Best rate available on bank rate.com. Went above and beyond to earn my business. Closed on time with a rushed close date. A+

August 29, 2025
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Reply from Sage Home Loans

We're happy to hear that we exceeded your expectations with our rates and service.

Rated 5 out of 5 stars

Andrew and Tracy were incredible

Andrew and Tracy were incredible. They went above and beyond to make sure we had everything we needed to get the job done. 10/10 would recommend.

August 29, 2025
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Reply from Sage Home Loans

We're happy to hear that our team provided such great support and went the extra mile. Thank you for recommending us.

Rated 5 out of 5 stars

Sage home lenders are the people to go…

Sage home lenders are the people to go to when buying a home. No haggle, just straight to the point. They answer the phone when you need them and work till the job is done. Definitely recommend using them when buying a house.

August 28, 2025
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Reply from Sage Home Loans

We're happy to hear that your home buying experience was smooth and efficient. We appreciate you recommending our services; it means a lot to us.

Rated 5 out of 5 stars

JT was amazing

JT was amazing! Extremely smooth and easy process. JT was very knowledgable, explained everything so it was easy to understand, and made the whole process an enjoyable experience. I highly recommend Sage Loans and JT!

August 1, 2025
Unprompted review
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Reply from Sage Home Loans

We're happy to hear that the process was smooth and easy. Thank you for recommending us!

Rated 5 out of 5 stars

Great Overall Experience

I've had several mortgages over the years and this was my first experience with Sage. It was by far the best mortgage experience I've every had. That experience was driven by JT, my Loan Originator who was truly a partner through every step of the process. Sage will be the first company I consider for future mortgage needs.

August 27, 2025
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Reply from Sage Home Loans

We're happy to hear that you had such a positive experience!

Rated 5 out of 5 stars

Quick and efficient

Martin got the loan done in 30 days with zero hiccups and no surprise add ons.

August 25, 2025
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Reply from Sage Home Loans

Thank you for sharing your positive experience; we appreciate it.

Rated 5 out of 5 stars

Probbaly the smoothest refinance I've…

Probbaly the smoothest refinance I've had to do. JT was awesome and his assistant who made sure all the paperwork was in in time was awesome as well.

August 27, 2025
Unprompted review
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Reply from Sage Home Loans

We're happy to hear that your refinance process was smooth!

Rated 5 out of 5 stars

Wonderful loan company to work with

Wonderful loan company to work with. Everyone I interacted with throughout the process was knowledgeable and worked to make sure we closed our loan early. Highly recommend!

August 25, 2025
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Reply from Sage Home Loans

We're happy to hear that you had a wonderful experience with our loan process. Thank you for recommending us!

Rated 5 out of 5 stars

Justin Heinz and Tammy Wood

Justin Heinz and Tammy Wood were great people, they went through my loan, and they finished everything on time and coordinated well with my realtor.

August 22, 2025
Unprompted review
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Reply from Sage Home Loans

We're happy to hear that the loan process went smoothly. Thank you for your positive feedback!

Rated 5 out of 5 stars

SDage, best lender to work with

Working with Sage has been a smooth and efficient experience. Paul G. Has been awesome: knowledgeable, customer focus, and extremely proficient. Rates are very competitive, and there’s no reason to keep shopping around, as Sage was the best and they go beyond to accommodate. Will definitely use Sage again!

August 21, 2025
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Reply from Sage Home Loans

Thank you for your feedback, Han! We’re glad you had a positive experience with Sage Home Loans.

Rated 5 out of 5 stars

JT & Candi were swift & efficient

JT & Candi were swift & efficient! Much better than my previous refi’s with other companies. Highly recommend Sage!

August 22, 2025
Unprompted review
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Reply from Sage Home Loans

Thank you for your feedback! We’re glad you had a positive experience refinancing with Sage Home Loans.

Rated 5 out of 5 stars

Sage delivered on time as they said…

Sage delivered on time as they said they would. The loan officers communicated the entire process. And i was happy with their rates.

August 22, 2025
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Reply from Sage Home Loans

Thank you for your feedback, Karen! We’re glad you had a positive experience with Sage Home Loans.

Rated 5 out of 5 stars

At the beginning Sage ask for lots of documents once the loan is approved they close everything ontime. Overall I had really great experience and I am very happy that I chose Sage.

I am really happy and grateful that I chose Sage. They are experienced professionals and can close everything on time. I personally recommend Sage to all my friends, overall it's a great mortgage lender.

August 14, 2025
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Reply from Sage Home Loans

Thank you for your feedback! We’re glad you had a positive experience with Sage Home Loans.

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