Sagic Reviews 1,767

TrustScore 5 out of 5

4.8

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

Review summary

Based on reviews, created with AI

Reviewers overwhelmingly had a great experience with this company. Customers consistently praise the company for its excellent service, competitive pricing, and helpful staff. Many people highlight the positive interactions with customer service agents, noting their responsiveness, knowledge, and polite demeanor. Consumers appreciate the ease of the subscription and renewal process, often finding it stress-free and efficient, with many reporting significant savings compared to previous insurers. However, some customers also noted occasional issues with the website when trying to make minor changes to their policy, though these were quickly resolved by contacting customer service directly. A few people also mentioned receiving renewal notices very close to the expiration date, which left little time to explore alternative quotes.

What people talk about most

Price

Clients share positive opinions on price, often highlighting fair and competitive rates for annual insurance... See more

Service

Reviewers mention positive feedback about service. Customers consistently praise the professional, helpful,... See more

Staff

Reviewers highlight positive aspects of staff. Customers consistently praise the staff for being helpful,... See more

Customer service

People report positive experiences with customer service. Customers consistently praise the helpfulness and... See more

Subscription

Users describe positive interactions with subscription renewals. Many customers appreciate the ease and... See more

Based on these reviews

Rated 5 out of 5 stars

Phoned to renew my house & contents insurance. Immediate response from machine saying I was number 1 in the queue, then immediately onto a very pleasant young lady who within 1 minute told me the rene... See more

Rated 5 out of 5 stars

I'm a new customer to Sagic as my previous insurer is no longer providing home and contents insurance. Lisa was great. I explained what cover I had previously taken and the price. I received a compara... See more

Rated 5 out of 5 stars

A Which best buy. Very competitive rates for home and contents insurance. Clear what is covered by policy.Customer service helpful esp when I had ticked wrong box in original questionnaire. Final quo... See more

Rated 5 out of 5 stars

Very responsive and caring. All their staff seem imbibed with a true sense of helpfulness. Also very prompt and thorough. We had a complicated and long- running issue and SAGIC maintained a helpful... See more


Company details

  1. Insurance Company
  2. Home Insurance Agency
  3. Insurance Agency
  4. Landlord Insurance Company

About Sagic

Written by the company

Sagic has been offering ethical insurance products since it was formed in 1909.

We are proud to be wholly owned by The Salvation Army whose values we share.

Our 5-star rated (Defaqto, Moneyfacts and Fairer Finance) Home Insurance products can be tailored to suit homeowners, tenants and landlords that want to help deliver critical support to our communities while protecting their biggest asset. Alongside providing comprehensive home insurance policies to cover your every need, we support the diverse charitable work of The Salvation Army.

Choose sagic. You’re guaranteed quality insurance products backed by a friendly, personal service – plus the assurance that your insurance company is truly working for good.

Key benefits:
  • Wholly owned by the Salvation Army
  • Insurance that helps others
  • 100+ years of service
  • Customer focused approach
  • No interest on monthly payments
  • No amendment fees
  • Member discounts

    Call 0300 030 1865 or visit www.sagic.co.uk for a quote.

  • Contact info

    4.8

    Excellent

    TrustScore 5 out of 5

    2K reviews

    5-star
    4-star
    3-star
    2-star
    1-star

    Replied to 100% of negative reviews

    Typically replies within 48 hours

    How this company uses Trustpilot

    See how their reviews and ratings are sourced, scored, and moderated.

    Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

    Rated 5 out of 5 stars

    As good as it gets!

    Excellent experience, as always. I get to talk to real people in the UK, customer service is attentive and knowledgeable. No waiting in long queues, I get a good product for a fair price and the satisfaction of knowing that the profits of the company are being put to good use.

    September 15, 2025
    Rated 5 out of 5 stars

    1st dealings with Sagic

    Misunderstood quote program so phoned Sagic, very quick response and a extremely helpful answer. On website House insurance Questions we’re easy to follow, quote was very competitive and payment method easy. Would be pleased to recommend Sagic.

    September 4, 2025
    Rated 5 out of 5 stars

    Pleasant and straightforward.

    The application form for a quote was very straightforward and as I had an application that invoved contacting customer services I phoned and my query was dealt with very pleasantly. Someone phoned back with the answer quickly and I was able to set up the buildings and contents insurance on a 10 monthly payment plan , no interest payable.

    August 27, 2025
    Rated 5 out of 5 stars

    Technology makes things much easier

    My policy needed updating. You contacted me in plenty of time and were very clear and precise about all the information you needed. This was very helpful as I live abroad and have a friend managing the property for me. I needed to give my friend some time as he was initially on holiday and couldn’t reply immediately.
    I was very pleased that I could pay online. This was not possible before and was a headache for me as I couldn’t reliably send a cheque through the post from China.
    By using email to contact me and being able to pay online this year everything was easy to manage! Thank you!

    August 8, 2025

    The Trustpilot Experience

    Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

    Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.

    Learn more about other kinds of reviews.

    We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

    Learn about Trustpilot’s review process.

    Here are 8 tips for writing great reviews.

    Verification can help ensure real people are writing the reviews you read on Trustpilot.

    Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

    Take a closer look