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Saily Reviews 24,855

TrustScore 4.5 out of 5

4.7

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Review summary

Created with AI, based on recent reviews

Considering 18,833 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently praise the user-friendly experience, highlighting the ease of setting up and using the service, especially for travelers. Many appreciate the convenience of managing data directly through the app and the stable connection provided. The customer service is consistently described as excellent, with reviewers commending the staff for their patience, helpfulness, and efficiency in resolving issues quickly. However, some customers encountered difficulties with intermittent data connections or the service stopping unexpectedly after initial use. A few people also noted issues with the app's data usage tracking, where the app showed all data was used despite minimal actual consumption.

What people talk about most

User experience

Users describe positive interactions with user experience, highlighting the ease of installation and setup.... See more

Customer service

Customers had positive experiences with customer service. Many reviewers praised the helpfulness and... See more

Service

Reviewers mention positive feedback about service. Customers appreciate the helpful and confident support,... See more

Staff

Consumers find staff to be positive, highlighting their helpfulness, patience, and efficiency. Many reviewers... See more

Application

Reviewers highlight positive aspects of the app, praising its ease of use and clear instructions for eSIM... See more

Reviews shaping this summary

Rated 5 out of 5 stars

I’ve been using Saily for a couple of trips while traveling and it’s honestly been way easier than dealing with physical SIM cards. Setup only took a few minutes, and the connection stayed stable... See more

Company replied

Rated 5 out of 5 stars

I have experienced a complex pritrying to install and CNN open Saily eSIM . Finally I asked for help via chat and was passed on to an assistant. The person I dealt with was extremely patient and helpf... See more

Company replied

Rated 5 out of 5 stars

I was having so much difficulty getting connected once I arrived in the UK. I used Saily’s excellent chat system and a real human-thanks Lincoln-helped me out. It was user error in my part and he pati... See more

Company replied

Rated 5 out of 5 stars

I've used Daily in Puerto Rico, UK, Greece, and Canada. It's been easy to use and affordable. There are some locations where coverage is limited, but I would expect that with an cell phone carrier

Company replied


Company details

  1. Telecommunications Service Provider

Written by the company

Saily is a global eSIM service with travelers in mind. It offers eSIM data plans in 200+ countries, one-click installation, and 24/7 chat support, so you’ll always have a connection when you’re out and about. Visiting new places has never been easier. So travel, see, and experience. Just don’t forget your sunglasses and Saily.


Contact info

4.7

Excellent

TrustScore 4.5 out of 5

25K reviews

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Rated 5 out of 5 stars

Did what it said on tin

Did what it said on tin. Big up all the gear discount

May 15, 2026
Saily logo

Reply from Saily

Hi, Tom! So glad to know you've had a great experience with us. Thanks for the rating! 🙌

Rated 5 out of 5 stars

Easy

Easy to process

May 15, 2026
Saily logo

Reply from Saily

Hey, Karine! Thank you for the five stars. Happy you = happy us. 💛

Rated 5 out of 5 stars

Easy to use

Easy to use, good prices for e Sims. Use each time I travel

May 15, 2026
Saily logo

Reply from Saily

Hi, Clare! It is our pleasure to be your trusted travel companion. Already looking forward to the next trip together. 🤩

Rated 5 out of 5 stars

Easy install

May 14, 2026
Saily logo

Reply from Saily

Hi Kenji, thanks for your review! We’re happy to hear that getting Saily set up was simple for you. 🫶

Rated 5 out of 5 stars

Review title

So far so good

May 15, 2026
Saily logo

Reply from Saily

Hi Maggie, thank you for your feedback! We’re glad your Saily experience has been going well up to now. 🌍

Rated 4 out of 5 stars

Noting

Perfection

May 15, 2026
Saily logo

Reply from Saily

Wonderful to hear! Thanks for your trust in our product.

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