Click and collect was so simple to use. Select amount Sainsburys covert to your currency. Bank details, Nectar Card and select store all done. I got a better rate with click and collect which was grea... See more
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The person who served me had put a lot of thought in to the range of notes she was giving me. Not just a bundle of the same high denomination notes as often happens. And checked with me if it was oka... See more
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Quick and easy to use service. My order came in 3 days early which was another nice surprise. The exchange rate is one of the best ones you can get currently. Recommend. The woman staffing the travel... See more
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Easy to order online… good exchange rate… message received to say ready for pick up in store… picked up and wished a lovely holiday by efficient cashier at travel money service counter. Thank you.
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Company details
About Sainsbury's Travel money
Written by the company
Planning a trip? We’re here to help you get great value holiday money, quickly and easily.
At Sainsbury’s Travel money, you can buy from over 50 foreign currencies online or at one of our 220+ instore bureaux. You’ll enjoy competitive exchange rates, 0% commission, and convenient ways to get your currency — including Click & Collect, secure home delivery, or our easy to use travel money card.
If you're a Nectar member, you’ll get even better rates through Nectar Prices, helping you stretch your budget a little further.
In July 2025, Sainsbury’s Bank announced the sale of its travel money business to Fexco Group, a global leader in foreign exchange, marking the start of a new long term strategic partnership. Don’t worry – Services continue under the Sainsbury’s brand, and from day one, you’ll still get the same reliable, easy and trusted service you expect from Sainsbury’s Travel money, instore and online now backed by Fexco’s FX expertise, innovation and scale.
Wherever you're going, we’re here to help you start your trip with confidence.
✈️💷Contact info
15 Galena Road, W6 0LT, London, United Kingdom
- 0330 022 4577
- customerservices@sainsburystravelmoney.co.uk
- sainsburystravelmoney.co.uk
4.6
Excellent
8K reviews
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Sell back currency
Found easy to sell on website and picked up direct from kiosk without any problems
August 28, 2026
Reply from Sainsbury's Travel money
Hi Beryl,
Thanks for your review – we’re pleased to hear your positive experience. We hope to help you again next time you need your travel money.
Thank you,
Sainsbury's Travel money Customer team
Reply from Sainsbury's Travel money
HI,
Thanks for your review – we’re pleased to hear your positive experience. We hope to help you again next time you need your travel money.
Thank you,
Sainsbury's Travel money Customer team
Reply from Sainsbury's Travel money
Hi Dawn,
We're delighted to hear you found our rates competitive and ordering easy. We appreciate your positive feedback and hope to assist you again.
Thank you,
Sainsbury's Travel money Customer team
Friendly efficient service
August 22, 2026
Reply from Sainsbury's Travel money
Hi Val,
Thanks for your review – we’re pleased to hear your positive experience. We hope to help you again next time you need your travel money.
Thank you,
Sainsbury's Travel money Customer team
Good exchange rate and order was ready…
Good exchange rate and order was ready within 2hours !
August 29, 2026
Reply from Sainsbury's Travel money
Hi Elizabeth,
We're delighted to hear you found our exchange rate competitive and that your order was ready so quickly. Thank you for your positive feedback.
Thank you,
Sainsbury's Travel money Customer team
Easy ordering on the website
Easy ordering on the website, timely communication and was able to pick up at the local store 3 days later
August 18, 2026
Reply from Sainsbury's Travel money
Hi Lisa,
We're delighted to hear that you found our website easy to use for ordering and that our communication was timely. We're also pleased that you were able to pick up your order at your local store within three days.
Thank you,
Sainsbury's Travel money Customer team
Excellent service.
Excellent service.
Competitive rates.
Varied value of notes appreciated.
Thanks
August 30, 2026
Reply from Sainsbury's Travel money
Hi Chris,
We're so happy to hear that you found our service excellent and our rates competitive. We appreciate your kind words about the varied value of notes.
Thank you,
Sainsbury's Travel money Customer team
Easy and convenient
It was very easy to order and collect currency. Quick and convenient.
August 23, 2026
Reply from Sainsbury's Travel money
Hi Rachel,
We're delighted to hear that you found the process of ordering and collecting your currency to be quick and convenient. We appreciate your positive feedback.
Thank you,
Sainsbury's Travel money Customer team
Reply from Sainsbury's Travel money
Hi Sheila,
We're delighted to hear you had such a positive experience with our helpful and pleasant colleague. Thank you for your kind feedback; we truly appreciate it.
Thank you,
Sainsbury's Travel money Customer team
It was very annoying to arrive at the…
It was very annoying to arrive at the currency desk to find it closed as the cashier was on a lunch break. Had to wait 40 minutes! We have busy lives and this is not acceptable service by any stretch. Won’t be using Sainburys again.
August 26, 2026
Reply from Sainsbury's Travel money
Hi Susan,
We're sorry to hear about your experience and understand how frustrating it must have been to wait 40 minutes when you had limited time. While there may be brief closures at quieter times to allow colleagues to take their scheduled breaks, a sign should be displayed showing when the bureau will reopen.
We appreciate your feedback and will continue to look for ways to minimise any inconvenience for customers where possible.
Thank you for taking the time to share your comments with us.
Sainsbury's Travel money Customer team
Click and Collect advertised as special…
Click and Collect advertised as special rates saving us money, only saved 47p on £150 on euros.
Email was not clear that the order has to be collected by the name on the order. I arrived with my wife's passport, and was refused.
On returning it was a lunch break for the kiosk.
Much quicker to turn up and just buy euros direct, which we have done before with no issue.
August 31, 2026
Reply from Sainsbury's Travel money
Hi Derek,
Thanks for your feedback. Thank you for taking the time to share your feedback. We're sorry to hear your experience wasn't as smooth as expected.
We’ll be sharing your comments with the team to help improve.
Thank you,
Sainsbury's Travel money Customer team
efficient and friendly
So efficient and friendly plus good rate. Charming lady on the desk
August 29, 2026
Reply from Sainsbury's Travel money
Hi Sarah,
We're delighted to hear that you found our service efficient and friendly, and that you appreciated our competitive rates. We truly value your positive feedback.
Thank you,
Sainsbury's Travel money Customer team
Excellent service ordered in the…
Excellent service ordered in the morning online and collected that afternoon
August 30, 2026
Reply from Sainsbury's Travel money
Hi Bev,
We're delighted to hear that you experienced excellent service and were able to collect your order on the same afternoon. We appreciate your positive feedback.
Thank you,
Sainsbury's Travel money Customer team
Reply from Sainsbury's Travel money
Hi Alan,
Thanks for your review – we’re pleased to hear your positive experience. We hope to help you again next time you need your travel money.
Thank you,
Sainsbury's Travel money Customer team
Reply from Sainsbury's Travel money
Hi,
We're delighted to hear you experienced great service that was both quick and efficient. We appreciate your positive feedback and hope to assist you again in the future.
Thank you,
Sainsbury's Travel money Customer team
Ordered money which was ready in a…
Ordered money which was ready in a couple of hours. Everywhere else wanted 2 days notice to collect because of a bank holiday.
On line rate was very competitive and better than my usual supplier .
August 29, 2026
Reply from Sainsbury's Travel money
Hi,
We're delighted to hear that your currency was ready for collection so quickly, especially with the bank holiday, and that our online rates were competitive. Thank you for your positive feedback.
Thank you,
Sainsbury's Travel money Customer team
Easy to order on line
Easy to order on line. Better rate on euros rather than walking in to buy.
Friendly staff, quick and easy transaction.
August 29, 2026
Reply from Sainsbury's Travel money
Hi,
We're delighted to hear that you found our online ordering process easy and that you received a better rate on your euros. We're also pleased that our colleagues were friendly and that your transaction was quick and easy.
Thank you,
Sainsbury's Travel money Customer team
Easy to order
Easy to order. Simple to collect. Efficient and friendly staff.
Good rate of exchange.
August 22, 2026
Reply from Sainsbury's Travel money
Hi,
We're delighted to hear that you found the ordering process straightforward and collection simple. We're also pleased that our colleagues were efficient and friendly, and that you received a good rate of exchange.
Thank you,
Sainsbury's Travel money Customer team
Reply from Sainsbury's Travel money
Hi Lorraine,
We're delighted to hear that your experience was easy from start to finish. Thank you for sharing your positive feedback with us.
Thank you,
Sainsbury's Travel money Customer team
The lady in the store was amazing
The lady in the store was absolutely amazing, so chatty and helpful
August 29, 2026
Reply from Sainsbury's Travel money
Hi Jon,
We're delighted to hear that you had such a positive experience with our colleague in the store. We appreciate your kind words about their helpfulness and chatty nature.
Thank you,
Sainsbury's Travel money Customer team
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