SAINT Eyewear Reviews 331

TrustScore 4 out of 5

4.0

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Review summary

Created with AI, based on recent reviews

Looking at 337 reviews, reviewers had a great experience with this company. Customers frequently express satisfaction with the product quality, noting that the sunglasses are well-made, stylish, and effectively fit over their prescription glasses without discomfort. Many appreciate the convenience and aesthetic appeal, often praising the comfortable fit and lightweight feel. The ordering process is generally described as easy, and many people are happy with the delivery updates and timely arrival of their products. However, some customers were dissatisfied with certain aspects. Issues occasionally arose with product fit, with some finding the sunglasses too wide or too transparent, revealing their prescription glasses underneath. There were also instances of delayed delivery, with some orders taking longer than expected, and a few reports of products arriving damaged or with lenses popped out. A minority of people also experienced difficulties with the refund process, citing long waiting times or complications with dispute resolution.

What people talk about most

Product

Clients share ambiguous opinions on product. Many customers praise the product's quality, style, and how well... See more

Quality

Consumers find quality to be ambiguous, with many praising the great quality, lightweight feel, and stylish... See more

Order

People report ambiguous experiences with order. While some customers praise the great quality and style of... See more

Delivery service

Customers consistently note ambiguous experiences with delivery service. While some reviewers praise quick... See more

Refund

Reviewers highlight ambiguous aspects of refund. Many customers report significant delays in receiving... See more

Reviews shaping this summary

Rated 4 out of 5 stars

Great customer service! I paid for express shipping but it took 2 weeks so they reimbursed me the express shipping fee. One of my pair of over specs cracked whilst putting them on, I sent photos throu... See more

Rated 4 out of 5 stars

It was a bit of a wait in terms of postage, especially as I thought that this is an Australian company and would be posted locally; but it turns out the eyewear is dispatched from China. But, saying t... See more

Rated 4 out of 5 stars

The sunglasses themselves were well made but they were far too wide for my face. Returning them has been a little difficult but they have said that the return portal is new so hopefully in future othe... See more

Company replied

Rated 4 out of 5 stars

Product is good but is too tight for my glasses , due to my oversized frame but as they offered 30 day returns I thought I’d give them a go . If they fit your glasses this is a great product and I... See more


Company details

  1. Sunglasses Store
  2. Fashion Accessories Store

Written by the company

SAINT is a direct-to-consumer eyewear brand built for people who already wear prescription glasses and are tired of squinting in the sun. We design premium, stylish fit-over sunglasses that slide comfortably over your existing frames—giving you clarity, protection, and confidence without the heavy price tag. SAINT focuses on functional design, accessible pricing, and fast global shipping, making everyday eyewear both practical and elevated.


Contact info

4.0

Great

TrustScore 4 out of 5

331 reviews

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Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 25% of negative reviews

Typically replies within 1 week

How this company uses Trustpilot

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Rated 5 out of 5 stars

Takes a while to arrive but the quality…

Takes a while to arrive but the quality is amazing and they suit beautifully. I’ve given to friends and family to try over their glasses and it has suited everyone and they have all brought their own pairs (4 out of 4 success rate). Such great quality and fit over all my glasses. I purchased another pair from a different site which arrived quicker, however, they only fit over one pair and were a poorer quality. Already broken arm.

Highly recommend. Now have 6 pairs. Whoops!

January 5, 2026
Unprompted review
Rated 1 out of 5 stars

I've had a frustrating experience…

I've had a frustrating experience trying to return my glasses. According to their policy, returns require approval before being accepted. However, once I initiated the return process, communication became nearly impossible—they either stopped responding or sent vague messages claiming they wanted to help without actually resolving anything.
I don't recommend purchasing from them. The hassle isn't worth it, especially when there are better alternatives available.
Update: I decided to contact my bank and disputed the transaction as I was being ghosted regarding the return, the bank approved the refund with no problem as I had proof. Then, Saint contacted me saying they are happy to approve the return, but it was at my expense to return the item, or keep the glasses and change my review to 5 stars....f*#k that!

December 31, 2025
Unprompted review
Rated 5 out of 5 stars

SAINT Eyewear Review

I recently purchased sunglasses from SAINT Eyewear, and they absolutely deserve a full 5 stars. From the very first interaction, the personal service stood out — I never once felt like a number. Every step was handled with genuine care and professionalism, and that alone set them apart.
The sunglasses themselves are beautifully made. They have the feel and finish of true designer eyewear, and I’ve had so many compliments already. They fit perfectly over my ordinary glasses, so comfortably that I often forget I’m even wearing them. The anti‑glare quality is exceptional — easily beyond a 10/10 — making them practical as well as stylish.
From start to finish, SAINT Eyewear delivered quality, comfort, and a level of personal service that’s rare these days. I couldn’t be happier with my purchase.

December 26, 2025
Unprompted review
Rated 5 out of 5 stars

I look fabulous 🤗

Everything about the advertisements told me “this is the real deal”. I ordered two pairs due to the significant discount being offered. They arrived around 10 days later and I bloody love them!! They fit beautifully over my glasses and I look fantastic. One very very happy Sunshine Coast Queenslander. It gets very sunny here 😁

January 5, 2026
Unprompted review
Rated 4 out of 5 stars

Great customer service

Great customer service! I paid for express shipping but it took 2 weeks so they reimbursed me the express shipping fee. One of my pair of over specs cracked whilst putting them on, I sent photos through the WhatsApp chat, they replaced them free. Exceptional customer service.

January 9, 2026
Unprompted review
Rated 3 out of 5 stars

Experience improved after leaving review

They advertise a 30 day no questions asked money back guarantee but requesting a refund was very difficult until I posted a bad review here. I did finally get a refund so appreciated that but it shouldn't have been so hard based on their own policy on their website.

December 28, 2025
Unprompted review
Rated 1 out of 5 stars

Poor quality product

Poor quality product, lens fell out within 30 minutes of receiving glasses!
I would NOT recommend this product to anyone!

January 23, 2026
Unprompted review

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