Great customer service! I paid for express shipping but it took 2 weeks so they reimbursed me the express shipping fee. One of my pair of over specs cracked whilst putting them on, I sent photos throu... See more
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SAINT is a direct-to-consumer eyewear brand built for people who already wear prescription glasses and are tired of squinting in the sun. We design premium, stylish fit-over sunglasses that slide comfortably over your existing frames—giving you clarity, protection, and confidence without the heavy price tag. SAINT focuses on functional design, accessible pricing, and fast global shipping, making everyday eyewear both practical and elevated.
Contact info
Australia
- help@saintbrand.shop
- saintbrand.shop
Asks customers to review
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Replied to 25% of negative reviews
Typically replies within 1 week
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Great product
Great product, great price with the discount. Fast shipping.
Glasses are just what I needed
Glasses are just what I needed
Clear vision
Good communication
I love them!
I love them!! They are so light and make it so easy to just not have to swap glasses all the time!
I got 4 pairs, my girlfriend seen them and took a pair to try. She instantly fell in love with them so I let her keep them 😊
My order arrived quickly
My order arrived quickly and in excellent condition. The product is great, I love my new Sunnies!
I needed new prescription sunglasses and didnt have the money to afford them.
I needed new sunglasses and didnt have the money to spend $600-$800 for my prescription sunglasses.
I have my normal prescrition glasses and it was always difficult changing to my sunglasses while driving.
I saw your add and thought, wow what a great invention.
Thankyou. I bought 2, wear them everyday, as it is Summer now in Australia, and I love them.
No one answers customer emails
No one answers customer emails, and you don’t stick to your return/refund policy
Perfect in every way !
These sunglasses are better than I expected. Perfect for over my prescription glasses, they sit firmly and are extremely comfortable.
Also clarity is incredible. I will definitely be purchasing more of them.
Great customer service.
Just received 2 pairs of these glasses…
Just received 2 pairs of these glasses for my birthday. They are fantastic!! They fit right on over my regular glasses, they are light and they look great! So stylish and practical
Ghosted me when I've been requesting a return/ refund
Unfortunately I am underwhelmed. I REALLY wanted these to be what I needed for work. I purchased 2 sizes as I wasn't sure which would fit over my glasses - One pair did not fit at all. The second pair were okay but not a great fit, I could see reflections between the gaps in the lenses, not risking using them in case I fall over.
Then: I've emailed twice requesting a return and refund, with no response and have received a PM from Saint Eyewear who offered to replace - when I declined I have been ghosted.
Edited to add; When I finally got a response, a week later- I was offered 2 choices.
1) keep glasses as long as I removed this unflattering review.
2) refund and return items
I eventually got a refund, but they are still wanting me to remove this negative review. Sorry - I WILL NOT LIE about the shoddy customer service I received.
Poor Experience, zero customer service
I placed my order on Dec 30th and have still never received my order. By tracking my order myself it appears my order was damaged upon arrival and then sat in the arrival location from Jan 11-20th and has now been returned to sender. SAINT has never reached out to me once about this delay or offered to issue a refund.
Great product
Great product, very good construction, easy to wear and stylish. Frames are a little bulky for me, but still very nice
They fit over my prescription glasses…
They fit over my prescription glasses great
Shipping takes forever…
The biggest dislike is it took forever to receive. The product is nice, but they are overly large…almost squeezes your nose too low, and makes it difficult to breathe. Not sure I would order from here again.
Refund offered
I was not happy with the order, I contacted the customer service, they have offered a full refund.
One great pair, one not
The Eterna black pair are great and I use them daily. The Serene Mocha I thought I would like better when ordering but they are too big and too transparent and see my glasses through them too easily. Don’t buy if you have a medium to dark frame.
Thought this was an Australian product…
Thought this was an Australian product but came out of China...
Any issues with glasses and they are…
Any issues with glasses and they are happy to sort it out straight away
As my glasses were too big
As my glasses were too big, I requested either a refund or exchange. I’ve been informed that I’ll be getting the correct size.
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