SAINT Eyewear Reviews 330

TrustScore 4 out of 5

3.9

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Review summary

Created with AI, based on recent reviews

Looking at 337 reviews, reviewers had a great experience with this company. Customers frequently express satisfaction with the product quality, noting that the sunglasses are well-made, stylish, and effectively fit over their prescription glasses without discomfort. Many appreciate the convenience and aesthetic appeal, often praising the comfortable fit and lightweight feel. The ordering process is generally described as easy, and many people are happy with the delivery updates and timely arrival of their products. However, some customers were dissatisfied with certain aspects. Issues occasionally arose with product fit, with some finding the sunglasses too wide or too transparent, revealing their prescription glasses underneath. There were also instances of delayed delivery, with some orders taking longer than expected, and a few reports of products arriving damaged or with lenses popped out. A minority of people also experienced difficulties with the refund process, citing long waiting times or complications with dispute resolution.

What people talk about most

Product

Clients share ambiguous opinions on product. Many customers praise the product's quality, style, and how well... See more

Quality

Consumers find quality to be ambiguous, with many praising the great quality, lightweight feel, and stylish... See more

Order

People report ambiguous experiences with order. While some customers praise the great quality and style of... See more

Delivery service

Customers consistently note ambiguous experiences with delivery service. While some reviewers praise quick... See more

Refund

Reviewers highlight ambiguous aspects of refund. Many customers report significant delays in receiving... See more

Reviews shaping this summary

Rated 4 out of 5 stars

Great customer service! I paid for express shipping but it took 2 weeks so they reimbursed me the express shipping fee. One of my pair of over specs cracked whilst putting them on, I sent photos throu... See more

Rated 4 out of 5 stars

It was a bit of a wait in terms of postage, especially as I thought that this is an Australian company and would be posted locally; but it turns out the eyewear is dispatched from China. But, saying t... See more

Rated 4 out of 5 stars

The sunglasses themselves were well made but they were far too wide for my face. Returning them has been a little difficult but they have said that the return portal is new so hopefully in future othe... See more

Company replied

Rated 4 out of 5 stars

Product is good but is too tight for my glasses , due to my oversized frame but as they offered 30 day returns I thought I’d give them a go . If they fit your glasses this is a great product and I... See more


Company details

  1. Sunglasses Store
  2. Fashion Accessories Store

Written by the company

SAINT is a direct-to-consumer eyewear brand built for people who already wear prescription glasses and are tired of squinting in the sun. We design premium, stylish fit-over sunglasses that slide comfortably over your existing frames—giving you clarity, protection, and confidence without the heavy price tag. SAINT focuses on functional design, accessible pricing, and fast global shipping, making everyday eyewear both practical and elevated.


Contact info

3.9

Great

TrustScore 4 out of 5

330 reviews

5-star
4-star
3-star
2-star
1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 25% of negative reviews

Typically replies within 1 week

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Rated 5 out of 5 stars

Eye strain

Now that it's almost summer, I've been using them on sunny days. Helped a lot with my eye strain while driving without having to take off my prescription glasses. Thanks.

April 24, 2026
Unprompted review
Rated 5 out of 5 stars

Pure sunlight block

The delivery was great, and it and about wearing them, they fit over my other glasses perfectly well, making it comfortably well. I've thing they do help allot with, yesterday I was at a lake with my significant other and see couldn't see the fish in the lake due to the reflection of the sun off the water, I could see them. She puts on the glasses and then could see them all herself. Pure sign of how much they block.

April 25, 2026
Unprompted review
Rated 2 out of 5 stars

You Get What You Pay For

These looked fantastic online and seemed as if they would be a great alternative to buying prescription sunglasses.

They arrived very well packaged and protected from damage, which is a plus. However, both pairs that I ordered look far too big for my face when placed over my glasses. One pair are also not a good fit over the glasses I have.

Personally, I didn’t like the fact that I could see my prescription glasses clearly underneath the sunglasses.

Overall, disappointing but they are cheap so I guess the old adage: “you get what you pay for” certainly applies in this case. I would not recommend these to friends or family.

April 25, 2026
Unprompted review
SAINT Eyewear logo

Reply from SAINT Eyewear

Hi Susie,

Thank you for taking the time to leave your feedback. We’re really glad to hear your order arrived safely and was well packaged.

We’re sorry to hear the sunglasses weren’t the right fit for you and didn’t look the way you had hoped. We understand how important comfort, sizing, and appearance are when choosing fit-over sunglasses, so we can appreciate how disappointing this must have been.

Your feedback is genuinely helpful to us, as it allows us to keep improving our products and sizing guidance for future customers.

We’d love the chance to help make this right for you. Please feel free to email us directly at help@saintbrand.shop with your order details, and our team will personally look into this for you.

Thank you again for your honest feedback, Susie.

Warm regards,
The SAINT Brand Team

Rated 1 out of 5 stars

Commonly known as a scam hiding in plain sight

My product arrived fine but as I can still clearly see my glasses through the sunglasses and looks silly I requested a return.

I have been told me that I have to pay £6 to return the items plus £9.90 - the explanation? “ handling/processing adjustment”

The fact that they offer you a 50% refund (and to “keep the glasses”) as soon as you request a refund is suspicious. But now after several emails back and forth over the last 8 days I can see I am getting nowhere. They are clearly relying on people getting frustrated and going back to claim the 50% refund rather than continue trying to return items.

Total scam.

April 25, 2026
Unprompted review
SAINT Eyewear logo

Reply from SAINT Eyewear

Hi Kim,

Thank you for sharing your feedback. We’re sorry to hear that your experience with us has been frustrating, as this is never the experience we want any customer to have.

We understand your concerns regarding the return process, fees, and the refund options presented. Our intention is always to provide flexible resolutions, including partial refunds for customers who may prefer to keep the item, but we’re sorry if this came across differently.

We would truly appreciate the opportunity to review your case properly and work toward a fair resolution for you. Please email us directly at help@saintbrand.shop with your order details, and our team will personally look into this matter as soon as possible.

Thank you for bringing this to our attention.

Sincerely,
The SAINT Brand

Rated 5 out of 5 stars

Best sunglasses I have found

As girls that have to wear glasses and hate buying expensive frames and lenses for sunglasses and then keeping up with separate sunglasses and glasses know the struggle. This brand has seriously made it so much easier. I love how these sunglasses fit over my glasses and make it even unnoticeable that I have glasses on underneath. Will be buying a few more pair just to have.

March 26, 2026
Unprompted review
Rated 2 out of 5 stars

I bought 2 pair of these glasses

I bought 2 pair of these glasses. One is great. I get compliments often. The second pair however the lens were put in backwards. The pink reflective material was put on the wrong side. The lens are bowed inward instead of outward and look pretty stupid. From what I’ve seen here returns are a hassle so I won’t bother.

February 21, 2026
Unprompted review
SAINT Eyewear logo

Reply from SAINT Eyewear

Hi Tina! We’re so glad to hear one pair has been working well for you and that you’ve been getting compliments on them, but we’re very sorry the second pair arrived with the lenses fitted incorrectly. That’s definitely not the experience we want for our customers.

Please do reach out to us at support so we can review this properly and make it right for you. If the item arrived faulty, we’d be happy to help with a resolution.

Rated 1 out of 5 stars

I tried to return sun glasses

I tried to return sun glasses. Just didn't work for me, they were extremely huge on my face. Was offered 50% refund which I accepted and got rid of the sun glasses. Than was charged $12.16 to return them. Tried twice via email to get my refund. No response. Not impressed seeing as their websites says easy returns.

March 27, 2026
Unprompted review
SAINT Eyewear logo

Reply from SAINT Eyewear

Hi Judy, we’re very sorry for the frustration and inconvenience you’ve experienced.

This is certainly not the experience we want for our customers. We completely understand how disappointing it must have been to be charged after accepting a partial refund, particularly after already being in touch with our support team.

We’ve recently launched a new returns portal, and while it was introduced to make the process easier, it is still fairly new, and we’re continuing to refine it and address early issues. We’re also sorry that we did not get back to you as quickly as we should have.

Please know that we are reviewing your case and will continue working with you directly by email to ensure this is resolved properly.

Thank you again for your patience and understanding.

Rated 5 out of 5 stars

Pleasure to do business

Ordering these glasses i was a bit hesitant but omg they are lovely ,fit over my permant ones perfect. Delivery was prompt very easy to deal with this company have recommended to others already AAAA +++

April 16, 2026
Unprompted review
Rated 3 out of 5 stars

Return issue resolved

Update: I was finally able to return the product and I have received my refund. This matter is settled. Rating is based on my experience.

The product did not fit as the measurements were noted, and were way too big. They looked like "clown glasses" on me. I emailed and asked how to return the items for a full refund as I purchased free return coverage, but I kept getting emails back asking me if I wanted to exchange them, so I asked for the size measurements specifically and was not sent the information. So over a period of two weeks a few emails kept going back and forth with them trying to get me to keep them for partial refunds. I kept declining and asking them to just send me the information to return them. I FINALLY get a reply with a link to start my return, so I filled out the information and I get another email that my return is under review. Plus they have NOT yet sent me the shipping label. People, you will have better luck ordering from Amazon considering the difficultly when their add says easy no questions asked returns. Yeah, right. LOL

April 13, 2026
Unprompted review
SAINT Eyewear logo

Reply from SAINT Eyewear

Hi TV,

We’re truly sorry to hear about your experience and understand how frustrating this must have been. We sincerely apologize for the inconvenience caused regarding the sizing, delays, and return process.

Please contact us directly at help@saintbrand.shop with your order details so we can review your case properly, assist you personally, and work to make this right as quickly as possible.

We’d genuinely appreciate the opportunity to resolve this for you.

Sincerely,
The SAINT Brand

Rated 5 out of 5 stars

These glasses are a life saver

These glasses are a life saver. It’s so convenient to just put them on over your existing eye glasses and with multiple styles it’s easy to change your look up. They are also a lot cheaper option than prescription sun glasses that can need to be changed over time. I would recommend these to anyone looking for sunglasses.

April 16, 2026
Unprompted review
Rated 5 out of 5 stars

Classy styles, personable, and professional

I love the styles and I’m glad that the sizes are large to fit over your regular eyeglasses when they have a wide width… I think they’re very classy looking… I had a small issue with a mistake about my name from a past order and they were easily reachable and able to fix it. The company is personable and professional, highly recommend.

April 12, 2026
Unprompted review
Rated 1 out of 5 stars

The absolute worst customer service…

The absolute worst customer service I’ve ever experienced. I’ve been trying to return my order for a week and a half. My email are not responded to, there is no phone number to contact the customer, not a chat option. The only option is email. I would never recommend this site to anyone.

April 12, 2026
Unprompted review
SAINT Eyewear logo

Reply from SAINT Eyewear

Hi Belinda!

We’re very sorry for the frustration this caused.

At the time your request was submitted, our return portal was still fairly new, and we were experiencing some issues with it, particularly around response times and return fee confusion. We’ve been working on improving this, and we sincerely apologize for the inconvenience. We’re also currently working on setting up our phone support to make it easier for customers to reach us directly moving forward.

We can confirm that your order has already been refunded. We appreciate your patience and the opportunity to address this.

Warm Regards,
Saint Eyewear Team

Rated 5 out of 5 stars

Love mine

Love mine. Got compliments already. Met a lady who said “I have those glasses! Is it from Saint?!”

April 11, 2026
Unprompted review
Rated 1 out of 5 stars

THIS IS A SCAM!!!

Looked up the tracking numbers for delivery. It showed a failed delivery attempt and my package was being returned to the warehouse. This is absolutely bulls#!t!!! This is another scam on Facebook.

April 12, 2026
Unprompted review
SAINT Eyewear logo

Reply from SAINT Eyewear

Hi there!

We’re very sorry for the frustration this caused. We understand how concerning it is to see a failed delivery update, especially when the tracking then shows the package being returned to the warehouse. That is absolutely not the experience we want for our customers, and we sincerely apologize for the inconvenience.

Please send us an email with your order details so we can look into this for you and help resolve it as quickly as possible.

Warm Regards,
Saint Eyewear Team

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