SAINT Eyewear Reviews 330

TrustScore 4 out of 5

3.9

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Review summary

Created with AI, based on recent reviews

Looking at 337 reviews, reviewers had a great experience with this company. Customers frequently express satisfaction with the product quality, noting that the sunglasses are well-made, stylish, and effectively fit over their prescription glasses without discomfort. Many appreciate the convenience and aesthetic appeal, often praising the comfortable fit and lightweight feel. The ordering process is generally described as easy, and many people are happy with the delivery updates and timely arrival of their products. However, some customers were dissatisfied with certain aspects. Issues occasionally arose with product fit, with some finding the sunglasses too wide or too transparent, revealing their prescription glasses underneath. There were also instances of delayed delivery, with some orders taking longer than expected, and a few reports of products arriving damaged or with lenses popped out. A minority of people also experienced difficulties with the refund process, citing long waiting times or complications with dispute resolution.

What people talk about most

Product

Clients share ambiguous opinions on product. Many customers praise the product's quality, style, and how well... See more

Quality

Consumers find quality to be ambiguous, with many praising the great quality, lightweight feel, and stylish... See more

Order

People report ambiguous experiences with order. While some customers praise the great quality and style of... See more

Delivery service

Customers consistently note ambiguous experiences with delivery service. While some reviewers praise quick... See more

Refund

Reviewers highlight ambiguous aspects of refund. Many customers report significant delays in receiving... See more

Reviews shaping this summary

Rated 4 out of 5 stars

Great customer service! I paid for express shipping but it took 2 weeks so they reimbursed me the express shipping fee. One of my pair of over specs cracked whilst putting them on, I sent photos throu... See more

Rated 4 out of 5 stars

It was a bit of a wait in terms of postage, especially as I thought that this is an Australian company and would be posted locally; but it turns out the eyewear is dispatched from China. But, saying t... See more

Rated 4 out of 5 stars

The sunglasses themselves were well made but they were far too wide for my face. Returning them has been a little difficult but they have said that the return portal is new so hopefully in future othe... See more

Company replied

Rated 4 out of 5 stars

Product is good but is too tight for my glasses , due to my oversized frame but as they offered 30 day returns I thought I’d give them a go . If they fit your glasses this is a great product and I... See more


Company details

  1. Sunglasses Store
  2. Fashion Accessories Store

Written by the company

SAINT is a direct-to-consumer eyewear brand built for people who already wear prescription glasses and are tired of squinting in the sun. We design premium, stylish fit-over sunglasses that slide comfortably over your existing frames—giving you clarity, protection, and confidence without the heavy price tag. SAINT focuses on functional design, accessible pricing, and fast global shipping, making everyday eyewear both practical and elevated.


Contact info

3.9

Great

TrustScore 4 out of 5

330 reviews

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1-star

Asks customers to review

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Replied to 25% of negative reviews

Typically replies within 1 week

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Rated 5 out of 5 stars

Active Adventures in the Galapagos

I bought a pair (buy one get one free) for an upcoming trip to the Galápagos Islands. They came timely and I brought both with me on the trip figuring I might lose or break one. I never needed the second pair. They survived hiking, getting on and off pangas/boats, and riding on some rocky/windy seas while staying in place. More importantly they shielded my eyes near the equator.

March 31, 2026
Unprompted review
Rated 1 out of 5 stars

I got glasses

I got glasses, they give me a headache. I did return process paying 13.99 to start return process, awaiting the return tag that is was already charged. Nothing no response??? If the glasses are not returned in 30 days, i will then be out cost of glasses and now the return tag, which they will not send to me.. Scammmmmmmers!!!

April 9, 2026
Unprompted review
SAINT Eyewear logo

Reply from SAINT Eyewear

Hi Connie! We’re very sorry to hear about your experience and completely understand your frustration.

At the time your return was submitted, our return portal was still fairly new, and unfortunately, there were issues affecting some return label requests. That issue has since been fixed, but we sincerely apologize for the inconvenience and lack of clarity this caused.

Please know we are not ignoring your return. We’d really like the chance to make this right for you. If you haven’t already, please reply to our email or contact us directly with your order details so we can look into your case and assist you as quickly as possible.

We truly appreciate your patience and the opportunity to resolve this.

Rated 1 out of 5 stars

Junk and very costly to return!!!

They were very very cheaply made. I would have been better off buying from a Dollar Store. I had to pay 13.99 CA to return them via Canada Post. After reading reviews it sounds like it could be a long wait for my refund. DO NOT BUY!!! I am so disappointed and feel very ripped off!!!

April 9, 2026
Unprompted review
Rated 4 out of 5 stars

Nice glasses but too wide for me

The sunglasses themselves were well made but they were far too wide for my face. Returning them has been a little difficult but they have said that the return portal is new so hopefully in future others will have an easier process.

April 4, 2026
Unprompted review
SAINT Eyewear logo

Reply from SAINT Eyewear

Hi Gill,

We’re truly sorry for the delay in processing your return.

Our returns portal is still fairly new, and while we’ve been working hard to improve the process, there have unfortunately been some delays and hiccups along the way. We completely understand how frustrating this must have been, and we sincerely apologize for the inconvenience.

Please know that we’ve received your email, and your return is still being worked on. Our team is doing everything we can to get this resolved as quickly as possible, and we truly appreciate your patience and understanding.

Kind regards,
SAINT Customer Support

Rated 1 out of 5 stars

Extremely cheap and horribly made

Extremely cheap and horribly made! I got them a on pair the earpiece was completely off of the frame! Still trying to to get a refund and I paid the extra for free return and have been getting either no answer or the rusty

April 6, 2026
Unprompted review
Rated 4 out of 5 stars

Product is good but is too tight for my…

Product is good but is too tight for my glasses , due to my oversized frame but as they offered 30 day returns I thought I’d give them a go . If they fit your glasses this is a great product and I’ll remember them for future if I get smaller frames.

March 27, 2026
Unprompted review
Rated 3 out of 5 stars

Refund email

The glasses do not fit over my glasses. Very disappointed. Costs £5 to return 🤬

Update 15th April I have had an email advising I am receiving a refund. I hadn't requested this as when I tried to do a return I realised it cost £5. I will update further once my refund hits my account.

Update 16/4/26 monies refunded in full.

April 8, 2026
Unprompted review
Rated 5 out of 5 stars

I feel I must right a wrong !!

I feel I must right a wrong !!
My first review for this company was not great, but I must say that they have dealt with the issue & more than resolved it . The customer support dept was great.
Thank you Saint eyewear !!

April 8, 2026
Unprompted review
Rated 5 out of 5 stars

My boyfriend and I love them!

Got a pair for myself and loved them. Also got a pair for my boyfriend and he likes them as well! Definitely amazing for sunny days and driving as it’s more affordable than prescription versions.

April 8, 2026
Unprompted review
Rated 1 out of 5 stars

Horrible Experience

I am going into my 3rd week waiting on my glasses. According to their “Last Mile” carrier SpeedX, my package has been sitting in a facility less than 30 miles from my house for 3 days. When I contacted Saint support, I get the same AI generated email, time and time again. DO NOT WASTE YOUR MONEY! Steer clear!

April 4, 2026
Unprompted review
Rated 5 out of 5 stars

Does exactly what I expect

I ordered these on a whim because prescription sunnies are so expensive plus I always misplace my one pair so I figured why not go 2 for 1. Ueah they took a while to arrive but they are exactly as I expected, they got fine and will be perfect for my holiday and for the car!

April 4, 2026
Unprompted review
Rated 1 out of 5 stars

This is a terrible website/ seller from…

4/17/26
BUYER BEWARE
Update: I had my bank dispute the charge on the grounds of their crappy return process. I’m guessing because I kicked up a fuss, the company refunded the entire purchase include the ‘refund fee’ charge. Would I do business with them again? 1000% NO. All this ringamarole. Nope. Waste of my time and energy. Also, they will sell your email address. I started getting random unsolicited emails from Australian companies. Again, nightmare experience.

This is supposedly from Australia but it is very likely a drop shipping situation and they are banking on the fact that you think this is Australian company. It is most definitely not Australian in any way.

First off, there is a refund fee for the option of a refund. That was the first red flag I should not have ignored.

When I initiated a refund the same day the glasses arrived, it took them several days to get back to me. The first response was if I’d like to exchange for a different style. I said no. The second response in a few more days was would I like 30% off what I paid to keep the item. I said no. I want a full refund of purchase price. They have yet to respond.

This is the same BS I used to get on Amazon from sellers from China. It is so annoying. The whole time they say of course you can initiate a refund but they don’t actually assist you in initiating a refund. They make you wait and wait and offer all these nonsensical options other than an actual refund which was what I clearly asked for when I initiated the refund.

Also, $25 USD for a pair of cheap plastic frames is just robbery. This is cheap plastic. The rigid brittle kind that will snap with pressure. This is the same quality as those safety glasses you’d find at the dollar store. Even dollar store readers are better quality! Go get the $2 option from Aliexpress or Temu. It’s exactly the same thing minus the overpriced garbage.

If I don’t get a response that actually addresses my refund request, I’m going to dispute this charge with my bank and let them handle it. This is just absolutely a waste of time!!!!! They should pay me for wasting my time. I bet they are trying to delay this until the return window closes so they can cheat me out of my money. Disgusting.

March 27, 2026
Unprompted review
Rated 5 out of 5 stars

You would be a FOOL not to get these

You would be a FOOL not to get these! They are beautiful and fit over my chunky glasses perfectly.
Their customer service were brilliant when I got worried about the delivery time and stayed in contact with me right up until I recieved them.
Thank you ever so much!
Xxx

April 2, 2026
Unprompted review

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