I’m so grateful to Sallie Mae for providing the funding I needed to continue my college education. I was worried I wouldn’t be able to make my tuition payment this week, and receiving these funds brou... See more
Company replied
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Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
Ms. Lisa provided exceptional service. She was very kind and knowledgeable, taking the time to answer all the questions my cosigner and I had. This was the fastest application call I've experienced, a... See more
Company replied
I spoke with Lena, and she was an absolute delight. She was very kind, polite, and very informative. She answered all my questions and helped me with my graduate loan application. She made this proces... See more
Company replied
It was a great experience based on how convenient the application process was. The approval arrived in minutes and all of the steps were easy to follow. Sallie Mae really came through and helped us ou... See more
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Company details
Written by the company
We’ve helped millions of students and families reach their higher education goals, and we’re ready to help you, too. We’re your go-to partner for planning and paying for school, saving for what’s next, and way more. We offer Sallie Mae® undergraduate, graduate, and career training loans, plus savings options like Sallie Mae® high-yield savings accounts, money market accounts, and certificates of deposit to help you hit your goals. We’re continuing to grow, with new products and guidance made to support you through finding the right school, going after scholarships, making sense of financial aid, and the hundreds of other decisions along the way. Everything we offer comes together under one mission: supporting student success. Because going smarter changes everything. Deposit products are offered through Sallie Mae Bank, Member FDIC.
Contact info
300 Continental Drive, 19713, Newark, United States
- salliemae.com
4.7
Excellent
6K reviews
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Customer service is excellent and…
Customer service is excellent and extremely helpful.
October 14, 2026
Reply from Sallie Mae
We're happy to hear you received great service, Joseph! Thanks for the review.
Talking with customer service made it…
Talking with customer service made it quick and easy for my daughter and I as a cosigner to do our applications all at once
October 14, 2026
Reply from Sallie Mae
We're so happy to hear you received great service, Darcey! Thank you for taking the time to leave a review.
Sallie mae Loan
A very good company serving clients without bias. I highly recommend them for your next financial need.
September 16, 2026
Reply from Sallie Mae
Thank you for the review, Kevin! We appreciate you taking the time to share your experience with us.
Easy and fast!
Completing the application was easy and quick for both daughter and me! The response time was fast too.
October 7, 2026
Reply from Sallie Mae
Thank you for the positive feedback, Jennifer! We're happy you thought the process was fast & easy.
Ease of process and information…
Ease of process and information sharing. The system to apply, repay, and discuss terms of loans and repayment programs is very user friendly.
October 14, 2026
Reply from Sallie Mae
Thank you for taking the time to leave a positive review! We really appreciate the feedback about the application process.
Positive experience
Im not good at reviews but found it easy and was able to use it easily
October 6, 2026
Reply from Sallie Mae
We appreciate the review! Thank you for taking the time to share your experience.
Reply from Sallie Mae
Thanks for the 5-star review, Atianna! We appreciate the positive feedback.
The application process seemed easy and…
The application process seemed easy and the response was quick.
September 22, 2026
Reply from Sallie Mae
Thanks for the positive feedback, Donna! We're happy you thought the process was quick and easy.
Reply from Sallie Mae
Thanks for the 5-star review, Andrea! We're glad to hear you were able to get assistance when needed.
Interest rates have increased…
Interest rates have increased significantly even with a cosigner
October 14, 2026
Reply from Sallie Mae
We appreciate you sharing your concerns, Chad. We understand that changes in interest rates can be frustrating, especially when applying with a cosigner. Each application is evaluated based on its specific circumstances and eligibility factors, which can result in different rates being offered. Thank you for taking the time to provide your feedback.
Reply from Sallie Mae
Thank you for the 5-star review! We're glad you thought it was an easy process.
it was very easy to use
October 13, 2026
Reply from Sallie Mae
Thank you for the 5-star review, Gregory!
Fast and easy
Fast and easy! Thank you for having something like this for students who are truly trying to pursue their careers!!
October 13, 2026
Reply from Sallie Mae
Thanks for the positive feedback, Emily! We're happy to hear the process was quick & easy for you.
I did not like the difficulty I had creating an account
I did not like the difficulty I had creating an account. If fact I got timed out and didn't create one.
October 13, 2026
Reply from Sallie Mae
Thank you for your review and feedback. We appreciate the opportunity to learn from your experience and will contact you directly for more information.
Reply from Sallie Mae
We're happy to hear you received great service, Chris! Thank you for the review.
The transaction was smooth and very…
The transaction was smooth and very professional!
October 6, 2026
Reply from Sallie Mae
Thank you for the positive feedback, Terry! We appreciate the review.
Ms Shytisha was great
Ms Shytisha was great. She was very helpful patient and understanding. She helped me get through the application process very well. I very much appreciate everything. She helped us with.
October 13, 2026
Reply from Sallie Mae
Thanks for sharing your experience with Shytisha! We love hearing when our representatives provided great service. We'll make sure to pass along the praise, thanks for taking the time to leave a review, Carol!
It took 45 minutes to create an account…
It took 45 minutes to create an account because the computer kept rerouting me back to a page I'd already completed.
October 13, 2026
Reply from Sallie Mae
We appreciate the review and feedback on the account creation process. Reviews like yours help us to provide a better experience for our customers in the future.
Reply from Sallie Mae
Thank you for the 5-star review, Richard!
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