Salon Gold has always been so helpful and fast to reply to my queries, making any adjustments and providing me with what I need. They are very friendly, and provide an affordable service with a vari... See more
Company replied
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Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
We’ve been using Salon Gold for my wife’s salon for the last few years, and the service has always been excellent. No issues at all — everything is straightforward, reliable, and competitively priced.... See more
Company replied
for over 30 years i have been with various insurance providers just before 2020 i changed over to salon gold, after couple of years went back to a old provider. i always had 2 providers business insur... See more
Company replied
I’ve been insured with salon gold for about the past 10years. Easy to renew policy and have details with online access. I’ve never had to make a claim and can’t vouch for that side, but that’s lucky... See more
Company replied
Company details
Written by the company
Salon Gold Insurance | Over 30 Years Experience | Helped Over 100,000 Businesses | Low Cost ✓ Instant Cover ✓ Full Public Liability / Malpractice✓
Contact info
Chancery House, St Nicholas Way, SM1 1JB, Sutton, United Kingdom
- 020 8655 0444
- info@salongold.co.uk
- salongold.co.uk
4.8
Excellent
2K reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 100% of negative reviews
Typically replies within 1 week
How this company uses Trustpilot
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The website was easy to navigate
The website was easy to navigate , I found the product I wanted quickly and was able to pay and process everything within a few minutes.
March 17, 2026
Reply from Salon Gold
Hi Tracey. Thank you for your review. We're so pleased to hear you found the website easy to navigate and were able to find and purchase the cover you needed within minutes. We really appreciate you choosing Salon Gold.
If you do have any queries in the future, then please reach out and we'll be happy to help.
Kind regards, Jackie
Easy review process
Easy review process. Covers all my requirements. Great reminder service.
March 22, 2026
Reply from Salon Gold
Hi Laila. Thank you for your review. We're delighted to hear the renewal process was easy and that the cover meets all your requirements. It’s great to know our reminder service was helpful too. We really appreciate you choosing Salon Gold.
Kind regards, Jackie
Reply from Salon Gold
Thank you for your review. We're really pleased to hear you found the quotation process quick and easy. We appreciate you choosing Salon Gold and are glad we could make things simple for you.
Kind regards, Jackie
Insured my nail business with Salon…
Insured my nail business with Salon Gold. Reasonably priced and easy to fill in the details required. Thank you.
March 11, 2026
Reply from Salon Gold
Hi Janet. Thank you so much for choosing Salon Gold to insure your nail business. We're delighted to hear you found the process easy and the price reasonable. We really appreciate you taking the time to share your experience and wish you all the best with your business.
Kind regards, Jackie
Quick and easy process
Quick and easy process. Good rates and comprehensive documentation..
March 18, 2026
Found online application easy and…
Found online application easy and ammendments just as easy also information given when on the phone was clear and easy to understand
March 18, 2026
Reply from Salon Gold
Hi Kevin. Thank you so much for your lovely feedback. We're really pleased to hear that you found the online application straightforward and that making amendments was just as simple. It’s great to know our team provided clear and helpful information over the phone too. We appreciate you taking the time to share your experience and are glad we could make the process smooth for you.
Kind regards, Jackie
Reply from Salon Gold
Hi Sarah. Thanks for the review! Delighted to hear you found the process fast, efficient, and clear.
If you need any assistance in the future, then reach out and we'll be happy to help.
Kind regards, Jackie
Customer services is amazing
Customer services is amazing, always on the phone to answer any questions or concerns.
March 13, 2026
Reply from Salon Gold
Thank you for the wonderful feedback! We’re delighted to hear that our customer service team has been able to support you and answer any questions whenever you need us.
We’re committed to providing reliable support whenever you need it.
Kind regards, Jackie
Reply from Salon Gold
Hi Abdul, thank you for your review. We're really glad you found it easy to source the insurance products you needed. If there’s ever anything more we can help you with, we’re always here to support you.
Kind regards, Jackie
Definately recommend Salon Gold
Just really easy to renew online, and also very helpful and friendly on the phone.
March 4, 2026
Reply from Salon Gold
Hi Danielle. Thank you for your review. It’s great to hear that renewing online was straightforward and that our team was friendly and helpful when you called. We really appreciate your feedback and are always here if you need anything throughout your policy.
Kind regards, Jackie
Very easy to navigate website
Very easy to navigate website, a decision made within seconds and very competitive rates.
March 7, 2026
Reply from Salon Gold
Hi Mama. Thank you for your feedback. We’re really pleased to hear that you found the website easy to navigate and that your decision was made so quickly. It’s great to know our rates felt competitive too. We appreciate you taking the time to share your experience.
If you have any queries with your insurance, then please contact us.
Kind regards, Jackie
Happy to recommend
I’ve been with this company for quite a while now and am always happy with the service. Would recommend.
February 28, 2026
Reply from Salon Gold
Hi Karen. Thank you for being with us for so long and for sharing your experience. It’s wonderful to hear that you’re consistently happy with the service. We truly appreciate your recommendation and your continued trust in us.
If you need any assistance from us, then please don't hesitate to contact us.
Kind regards, Jackie
I’m really pleased with my insurance…
I’m really pleased with my insurance was by far the best quote and very efficient and also quick
March 2, 2026
Reply from Salon Gold
Hi Vera. We’re delighted to hear that you’re pleased with your insurance and that you found our quote competitive, efficient, and quick. Providing great value with a smooth, hassle‑free process is exactly what we aim for. We really appreciate your feedback.
If you have any queries, then please reach out and we'll be happy to help.
Kind regards, Jackie
Reply from Salon Gold
Hi Ruby, thank you for your feedback. We’re really pleased to hear that you found it very easy to access all the information you needed. Making things clear and straightforward for our customers is a top priority, so your comments mean a lot to us.
If you have any queries with your insurance, then don't hesitate to contact us.
Kind regards, Jackie
Very quick and easy application
Very quick and easy application.
Allows monthly instalments for your personal cover .
Great for small businesses 👌🏼
March 5, 2026
Reply from Salon Gold
Thank you for your wonderful review. We’re really pleased to hear that you found the application process quick and easy. It’s great to know that our monthly instalment options and flexible cover are supporting small businesses like yours.
We truly appreciate you taking the time to share your experience. If we can assist you with any queries, then please reach out.
Kind regards, Jackie
Reply from Salon Gold
Thank you for your feedback. We’re glad the quote process was straightforward and easy to complete.
If you need any assistance from us in the future, then please don't hesitate to contact us.
Kind regards, Jackie
What suits you.
This is my third year with Salon Gold, they send reminders with quotes for new cover. This takes away the hassle and gives me peace of mind.
Quotes have been perfect for me budget. The ability to update cover to adapt to my business changes are made very simple.
March 4, 2026
Reply from Salon Gold
Hi Nads, we truly appreciate your loyalty over the past three years. Knowing that our renewal process gives you peace of mind and that your cover has remained both flexible and affordable is exactly what we aim for.
Thank you for choosing Salon Gold and for sharing such a thoughtful review.
Don't hesitate to get in touch if you need any assistance with your insurance in the future.
Kind regards, Jackie
Reply from Salon Gold
Hi Yuen, Thank you for the great feedback! We’re glad you found the access easy and the price reasonable. We appreciate you choosing us and if you have any queries, then please contact us.
Kind regards, Jackie
Because they send you wrong quote as a…
Because they send you wrong quote as a renew
February 28, 2026
Reply from Salon Gold
Hi Emral. Thank you for your feedback. We’re sorry to hear that you received an incorrect renewal quote — that’s not the experience we aim to provide. We can see from your records this was addressed at the time and rectified and we apologised for the system error.
If you do have any further queries, then please contact us and we'll be happy to help.
Kind regards, Jackie
Salon gold renewal
It is so easy & clear to renew my insurance online, all the information is laid out well.
February 26, 2026
Reply from Salon Gold
Thank you for sharing your experience. We’re delighted to hear that renewing your insurance online felt easy and clear, and that the information was well presented.
We work hard to make the process straightforward, and it’s great to know it’s making a difference.
Kind regards, Jackie
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