Salt and cleanz Reviews 1,148

Economical and Fast Service. Extremely happy with their service and will highly recommend.

It supplied the goods we ordered and delivered on the date promised

Very quick delivery even though (a few days) even the website mentioned that it could take up to 2 weeks. the delivery driver followed my instructions which was great

Excellent service and competitive price. Will be using again.

Online order was easy to complete, information regarding the delivery date was made clear, delivery was satisfactory.

Water softening salt was delivered exactly to the company's timeline. Excellent products at good prices. Delivery driver was helpful and polite. As it was our first use of the company - I had a couple of questions - which he was able to answer. Would recommend.

Order only a few days to arrive delivery man carried it right up to garage easy to order
Will order again

Ordered salt tablets on the 12th Jan & arrived 16 days later, when following this up a rep said it states on the website about deliveries but i couldn’t find where that was written. Had to buy single bags to see me through till the delivery arrived. Other than that the delivery driver was most helpful in unloading & stacking up my 10 bags.

Speedy delivery, great van to door service, a friendly and helpful delivery man. Will use again

Don't bother with this company. I placed my order on-line on 23rd Dec for delivery on the 29th Dec. Money taken but nothing delivered. After 3 phone calls and two emails, still no response. I have since cancelled the order and requested a full refund. No response to that either..
Interesting that this company can respond to this criticism within an hour or so, but couldn't be bothered to answer any of my calls or emails.

Salt was delivered on time . More emails on order delivery ETA would have been very useful.

I’ve been a customer of Salt & Cleanz for the past 5 years, and I wouldn’t order from anywhere else! Their prices are excellent, and the service is always friendly and accommodating. Ben consistently goes out of his way to help, offering great customer service that’s both reliable and professional. Delivery is always quick, and communication is prompt and efficient.

I would highly recommend this company to anyone, especially if you’re local. Thank you, Ben!

I ordered water softener tablets just before Christmas, expecting delivery to arrive in the new year. To my surprise, the order was delivered later that same day! I was amazed by the speed of the service.

Ordered day before and received next day. Little complaint is that somebody would have communicated before it comes.

You have asked me for a review that hasn't been delivered.

No email to advise delivery would be delayed.

Poor service.

Order no. 166715, ordered salt blocks on line as well priced and free delivery? Charged and debited £49.00 for delivery! Tried to cancel straight away both by email and then a call, told the team will be in touch?

Used company before and wanted to order 25 pack of Kinetico Block salt but showed as out of stock. Tried emailing to find out when might be in stock to stay loyal if my stock would allow. No response. Phoned (twice) both times told that they could not help and I needed Sales- transferred but no response so back to main number to be told they would get ‘Sales’ to ring me back. Both times no contact made. Tried one final email - no response so now giving up and transferring my business. If you have any sense avoid a firm that treats its customers so poorly.
And the response should act as a further warning as true colours of this firm are in full view what a way to promote your business. Real colours on show!?To aid transparency here as they have deleted the response this referred to which was ‘Go cry’ or words to that effect.

Great customer service, thank you