Thank you for reviewing my situation with integrity. Responding quickly and supporting the process so professionally. Salt & Lime, you really have made it possible for my family and I... See more
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Mariah Foy was outstanding within her role made it seamless almost effortless very transparent and informative upfront about everything did all the hard work and I felt little to no stress at all j... See more
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Excellent service, the customer care team worked hard to assist me and even made sure to process my application before the public holidays so I wouldn’t have to wait. Have answered any questions I may... See more
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I was well looked after with my application. Salt & Lime were very open and transparent the whole process through, they had helped me with suggestions and advice to control and consolidate my debt, I... See more
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Company details
Contact info
6/56 Clarence Street, 2000, Sydney, Australia
- 1300 702 202
- customercare@saltandlime.com.au
- saltandlime.com.au
Very efficient and kept all lines of…
Very efficient and kept all lines of communication open.
August 2, 2023
Reply from Salt&Lime
Hi Mark!
Thank you so much for taking the time to share your feedback with us. We are so pleased to hear that we were able help you to your satisfaction.
We take feedback seriously and really appreciate you taking the time to provide it.
If we can be of any further assistance or support, please feel don't hesitate to reach out on 1300 702 202 or Live Chat via our website - we are available 9am-5pm Monday to Friday! Alternatively, you can reach us at customercare@saltandlime.com.au.
Thank you.
Great service all the way.
Great service all the way. Made my dream come true when others didnt even try
July 20, 2023
Reply from Salt&Lime
Hi there!
Thank you so much for taking the time to share your feedback with us. We are so pleased to hear that we were able help you to your satisfaction.
We take feedback seriously and really appreciate you taking the time to provide it.
If we can be of any further assistance or support, please feel don't hesitate to reach out on 1300 702 202 or Live Chat via our website - we are available 9am-5pm Monday to Friday! Alternatively, you can reach us at customercare@saltandlime.com.au.
We look forward to supporting you over the life of your loan!
Thank you.
Great service
Great service. Wrang me all the time with updates on how things were going
July 26, 2023
Reply from Salt&Lime
Hi Darron!
Thank you so much for taking the time to share your feedback with us. We are so pleased to hear that we were able help you to your satisfaction.
We take feedback seriously and really appreciate you taking the time to provide it.
If we can be of any further assistance or support, please feel don't hesitate to reach out on 1300 702 202 or Live Chat via our website - we are available 9am-5pm Monday to Friday! Alternatively, you can reach us at customercare@saltandlime.com.au.
Thank you.
Shani was just wonderful she helped me…
Shani was just wonderful she helped me finalise all the paperwork and was paid my loan within hours. Which helped to secure bond for a new home.
Thanks heaps Shani
July 26, 2023
Reply from Salt&Lime
Hi Moses!
Thank you so much for taking the time to share your feedback with us. We are so pleased to hear that we were able help you to your satisfaction.
We take feedback seriously and really appreciate you taking the time to provide it.
If we can be of any further assistance or support, please feel don't hesitate to reach out on 1300 702 202 or Live Chat via our website - we are available 9am-5pm Monday to Friday! Alternatively, you can reach us at customercare@saltandlime.com.au.
We look forward to supporting you over the life of your loan!
Thank you.
Amazingly quick, easy and so friendly
Amazing and so friendly. Made the whole process so easy.
Service was outstanding and process so quick and uncomplicated. Best ever
July 13, 2023
Reply from Salt&Lime
Hi Bronwyn!
Thank you so much for taking the time to share your feedback with us. We are so pleased to hear that we were able help you to your satisfaction.
We take feedback seriously and really appreciate you taking the time to provide it.
If we can be of any further assistance or support, please feel don't hesitate to reach out on 1300 702 202 or Live Chat via our website - we are available 9am-5pm Monday to Friday! Alternatively, you can reach us at customercare@saltandlime.com.au.
Thank you.
Swift friendly 1 on 1 service
Swift friendly 1 on 1 service. Salt & Lime were only too happy to help make sure I was able to complete my car purchase quickly. Very happy! (Cheers Sharni ;))
July 12, 2023
Reply from Salt&Lime
Hi there!
Thank you so much for taking the time to share your feedback with us. We are so pleased to hear that we were able help you to your satisfaction.
We take feedback seriously and really appreciate you taking the time to provide it.
If we can be of any further assistance or support, please feel don't hesitate to reach out on 1300 702 202 or Live Chat via our website - we are available 9am-5pm Monday to Friday! Alternatively, you can reach us at customercare@saltandlime.com.au.
We look forward to supporting you over the life of your loan!
Thank you.
Very helpful
July 12, 2023
Reply from Salt&Lime
Hi Wayne!
Thank you so much for taking the time to share your feedback with us. We are so pleased to hear that we were able help you to your satisfaction.
We take feedback seriously and really appreciate you taking the time to provide it.
If we can be of any further assistance or support, please feel don't hesitate to reach out on 1300 702 202 or Live Chat via our website - we are available 9am-5pm Monday to Friday! Alternatively, you can reach us at customercare@saltandlime.com.au.
Thank you.
Very transparent and quick.
June 27, 2023
Reply from Salt&Lime
Hi there!
Thank you so much for taking the time to share your feedback with us. We are so pleased to hear that we were able help you to your satisfaction.
We take feedback seriously and really appreciate you taking the time to provide it.
If we can be of any further assistance or support, please feel don't hesitate to reach out on 1300 702 202 or Live Chat via our website - we are available 9am-5pm Monday to Friday! Alternatively, you can reach us at customercare@saltandlime.com.au.
Thank you.
Excellent service and very supportive.
July 3, 2023
Reply from Salt&Lime
Hi Molly!
Thank you so much for taking the time to share your feedback with us. We are so pleased to hear that we were able help you to your satisfaction.
We take feedback seriously and really appreciate you taking the time to provide it.
If we can be of any further assistance or support, please feel don't hesitate to reach out on 1300 702 202 or Live Chat via our website - we are available 9am-5pm Monday to Friday! Alternatively, you can reach us at customercare@saltandlime.com.au.
Thank you.
Explain everything clearly so I could…
Explain everything clearly so I could understand and you also got things done very quickly
June 22, 2023
Reply from Salt&Lime
Hi Neville!
Thank you so much for taking the time to share your feedback with us. We are so pleased to hear that we were able help you to your satisfaction.
We take feedback seriously and really appreciate you taking the time to provide it.
If we can be of any further assistance or support, please feel don't hesitate to reach out on 1300 702 202 or Live Chat via our website - we are available 9am-5pm Monday to Friday! Alternatively, you can reach us at customercare@saltandlime.com.au.
Thank you.
Reply from Salt&Lime
Hi Debbie!
Thank you so much for taking the time to share your feedback with us. We are so pleased to hear that we were able help you to your satisfaction.
We take feedback seriously and really appreciate you taking the time to provide it.
If we can be of any further assistance or support, please feel don't hesitate to reach out on 1300 702 202 or Live Chat via our website - we are available 9am-5pm Monday to Friday! Alternatively, you can reach us at customercare@saltandlime.com.au.
Thank you.
Great service and fast and efficient…
Great service and fast and efficient with what they need in order to get you what you need.
June 28, 2023
Reply from Salt&Lime
Hi Darren!
Thank you so much for taking the time to share your feedback with us. We are so pleased to hear that we were able help you to your satisfaction.
We take feedback seriously and really appreciate you taking the time to provide it.
If we can be of any further assistance or support, please feel don't hesitate to reach out on 1300 702 202 or Live Chat via our website - we are available 9am-5pm Monday to Friday! Alternatively, you can reach us at customercare@saltandlime.com.au.
We look forward to supporting you over the life of your loan!
Thank you.
Very quick in getting things finalised.
June 23, 2023
Reply from Salt&Lime
Hi Nicole!
Thank you so much for taking the time to share your feedback with us. We are so pleased to hear that we were able help you to your satisfaction.
We take feedback seriously and really appreciate you taking the time to provide it.
If we can be of any further assistance or support, please feel don't hesitate to reach out on 1300 702 202 or Live Chat via our website - we are available 9am-5pm Monday to Friday! Alternatively, you can reach us at customercare@saltandlime.com.au.
We look forward to supporting you over the life of your loan!
Thank you.
You helped me when other companies said…
You helped me when other companies said no and gave me a chance, other companies promise the earth but can't deliver what they promise where you guys did, you gave someone a fair go. thank you.
June 22, 2023
Reply from Salt&Lime
Hi Rod!
Thank you so much for taking the time to share your feedback with us. We are so pleased to hear that we were able help you to your satisfaction.
We take feedback seriously and really appreciate you taking the time to provide it.
If we can be of any further assistance or support, please feel don't hesitate to reach out on 1300 702 202 or Live Chat via our website - we are available 9am-5pm Monday to Friday! Alternatively, you can reach us at customercare@saltandlime.com.au.
We look forward to supporting you over the life of your loan!
Thank you.
Very efficient and great service
June 19, 2023
Reply from Salt&Lime
Hi Brad!
Thank you so much for taking the time to share your feedback with us. We are so pleased to hear that we were able help you to your satisfaction.
We take feedback seriously and really appreciate you taking the time to provide it.
If we can be of any further assistance or support, please feel don't hesitate to reach out on 1300 702 202 or Live Chat via our website - we are available 9am-5pm Monday to Friday! Alternatively, you can reach us at customercare@saltandlime.com.au.
Thank you!
Great service
Shani and Laura were both incredibly professional, efficient and thorough.
June 16, 2023
Reply from Salt&Lime
Hi Alana!
Thank you so much for taking the time to share your feedback with us. We are so pleased to hear that we were able help you to your satisfaction.
We take feedback seriously and really appreciate you taking the time to provide it.
If we can be of any further assistance or support, please feel don't hesitate to reach out on 1300 702 202 or Live Chat via our website - we are available 9am-5pm Monday to Friday! Alternatively, you can reach us at customercare@saltandlime.com.au.
Thank you!
THEY DONT HELP OUT PENSIONERS WHO HAVE…
THEY DONT HELP OUT PENSIONERS WHO HAVE THEIR OWN HOME AND ONLY NEED A SMALL ERSONAL LOAN OR RENOVATION LOAN THEY DONT EVEN REVIEW YOUR APPLICATION EVEN WHEN YOU RING THEM
December 14, 2022
Unprompted review
Reply from Salt&Lime
Hi Monica,
Thank you so much for taking the time to share your feedback with us. We are sorry to hear that we fell short of your expectations. We can see that you have previously left this feedback for us, and we would love to speak to you further to discuss our eligibility criteria.
Our mission is to help borrowers meet their financial needs every single day. To ensure that our loans are helpful rather than harmful, we maintain certain standards for loan eligibility to help borrowers escape an endless cycle of debt.
You can view our eligibility criteria on our website here, https://www.saltandlime.com.au/loan-eligibility.
If you would like us to walk through the eligibility criteria to help you understand under what circumstances we can assist you, please feel free to call us on 1300 702 202.
Thank you.
Once again thank you so much for this…
Once again thank you so much for this opportunity it was much needed and appreciated and was a HUGE thing to give my beautiful KIA up for the security and I intend to rebuild my credit report and rating by conducting this loan in a most excellent and efficient manner. The staff have been nothing short of fantastic and I’ve never had this type of efficiency and welcoming experience with any lender previously. There’s something special about the way the business conducts themselves and the products they offer.
June 8, 2023
Reply from Salt&Lime
Hi Cory!
Thank you so much for taking the time to share your feedback with us. We are so pleased to hear that we were able help you to your satisfaction.
We take feedback seriously and really appreciate you taking the time to provide it.
If we can be of any further assistance or support, please feel don't hesitate to reach out on 1300 702 202 or Live Chat via our website - we are available 9am-5pm Monday to Friday! Alternatively, you can reach us at customercare@saltandlime.com.au.
We look forward to supporting you over the life of your loan!
Thank you.
A great company to deal with
A great company to deal with. Shani from the Settlements Team was amazing and explained the process and what was required every step of the way so clearly. Even after the finance was done and dusted, was still willing to address any post settlement questions that I had.
June 8, 2023
Reply from Salt&Lime
Hi Kymberly!
Thank you so much for taking the time to share your feedback with us. We are so pleased to hear that we were able help you to your satisfaction.
We take feedback seriously and really appreciate you taking the time to provide it.
If we can be of any further assistance or support, please feel don't hesitate to reach out on 1300 702 202 or Live Chat via our website - we are available 9am-5pm Monday to Friday! Alternatively, you can reach us at customercare@saltandlime.com.au.
We look forward to supporting you over the life of your loan!
Thank you.
Reply from Salt&Lime
Hi Claudine!
Thank you so much for taking the time to share your feedback with us. We are so pleased to hear that we and our broker partners were able help you to your satisfaction.
We take feedback seriously and really appreciate you taking the time to provide it.
If we can be of any further assistance or support, please feel don't hesitate to reach out on 1300 702 202 or Live Chat via our website - we are available 9am-5pm Monday to Friday! Alternatively, you can reach us at customercare@saltandlime.com.au.
Thank you.
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