Salt&Lime Reviews 345

TrustScore 4.5 out of 5

4.7

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See what reviewers are saying

Rated 5 out of 5 stars

Thank you for reviewing my situation with integrity. Responding quickly and supporting the process so professionally. Salt & Lime, you really have made it possible for my family and I... See more

Company replied

Rated 5 out of 5 stars

Mariah Foy was outstanding within her role made it seamless almost effortless very transparent and informative upfront about everything did all the hard work and I felt little to no stress at all j... See more

Company replied

Rated 5 out of 5 stars

Excellent service, the customer care team worked hard to assist me and even made sure to process my application before the public holidays so I wouldn’t have to wait. Have answered any questions I may... See more

Company replied

Rated 5 out of 5 stars

I was well looked after with my application. Salt & Lime were very open and transparent the whole process through, they had helped me with suggestions and advice to control and consolidate my debt, I... See more

Company replied

4.7

Excellent

TrustScore 4.5 out of 5

345 reviews

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Rated 5 out of 5 stars

Great support

Quick, easy, good communication and support. I like the options for reducing your interest rates as well !!!

August 23, 2023
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Reply from Salt&Lime

Hi there!

Thank you so much for taking the time to share your feedback with us. We are so pleased to hear that we were able help you to your satisfaction.

We take feedback seriously and really appreciate you taking the time to provide it.

If we can be of any further assistance or support, please feel don't hesitate to reach out on 1300 702 202 or Live Chat via our website - we are available 9am-5pm Monday to Friday! Alternatively, you can reach us at customercare@saltandlime.com.au.

We look forward to supporting you over the life of your loan!

Thank you.

Rated 5 out of 5 stars

Very professional

August 24, 2023
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Reply from Salt&Lime

Hi Sylvia!

Thank you so much for taking the time to share your feedback with us. We are so pleased to hear that we were able help you to your satisfaction.

We take feedback seriously and really appreciate you taking the time to provide it.

If we can be of any further assistance or support, please feel don't hesitate to reach out on 1300 702 202 or Live Chat via our website - we are available 9am-5pm Monday to Friday! Alternatively, you can reach us at customercare@saltandlime.com.au.

Thank you.

Rated 5 out of 5 stars

The agents were super effective!

The agents were super effective and polite. Once my loan was approved the funds went into my account that afternoon!

August 23, 2023
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Reply from Salt&Lime

Hi Aamber!

Thank you so much for taking the time to share your feedback with us. We are so pleased to hear that we were able help you to your satisfaction.

We take feedback seriously and really appreciate you taking the time to provide it.

If we can be of any further assistance or support, please feel don't hesitate to reach out on 1300 702 202 or Live Chat via our website - we are available 9am-5pm Monday to Friday! Alternatively, you can reach us at customercare@saltandlime.com.au.

We look forward to supporting you over the life of your loan!

Thank you.

Rated 5 out of 5 stars
Salt&Lime logo

Reply from Salt&Lime

Hi there!

Thank you so much for taking the time to share your feedback with us. We are so pleased to hear that we were able help you to your satisfaction.

We take feedback seriously and really appreciate you taking the time to provide it.

If we can be of any further assistance or support, please feel don't hesitate to reach out on 1300 702 202 or Live Chat via our website - we are available 9am-5pm Monday to Friday! Alternatively, you can reach us at customercare@saltandlime.com.au.

Thank you.

Rated 5 out of 5 stars

Awesome team easy process from…

Awesome team easy process from application to finalised finance

August 15, 2023
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Reply from Salt&Lime

Hi Samual!

Thank you so much for taking the time to share your feedback with us. We are so pleased to hear that we were able help you to your satisfaction.

We take feedback seriously and really appreciate you taking the time to provide it.

If we can be of any further assistance or support, please feel don't hesitate to reach out on 1300 702 202 or Live Chat via our website - we are available 9am-5pm Monday to Friday! Alternatively, you can reach us at customercare@saltandlime.com.au.

We look forward to supporting you over the life of your loan!

Thank you.

Rated 5 out of 5 stars

Easy to talk to

Easy to talk to, the whole process was seamless

August 22, 2023
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Reply from Salt&Lime

Hi Emma!

Thank you so much for taking the time to share your feedback with us. We are so pleased to hear that we were able help you to your satisfaction.

We take feedback seriously and really appreciate you taking the time to provide it.

If we can be of any further assistance or support, please feel don't hesitate to reach out on 1300 702 202 or Live Chat via our website - we are available 9am-5pm Monday to Friday! Alternatively, you can reach us at customercare@saltandlime.com.au.

Thank you!

Rated 5 out of 5 stars
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Reply from Salt&Lime

Hi Bettina!

Thank you so much for taking the time to share your feedback with us. We are so pleased to hear that we were able help you to your satisfaction.

We take feedback seriously and really appreciate you taking the time to provide it.

If we can be of any further assistance or support, please feel don't hesitate to reach out on 1300 702 202 or Live Chat via our website - we are available 9am-5pm Monday to Friday! Alternatively, you can reach us at customercare@saltandlime.com.au.

Thank you.

Rated 5 out of 5 stars

Easy to apply for

August 9, 2023
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Reply from Salt&Lime

Hi Sherry!

Thank you so much for taking the time to share your feedback with us. We are so pleased to hear that we were able help you to your satisfaction.

We take feedback seriously and really appreciate you taking the time to provide it.

If we can be of any further assistance or support, please feel don't hesitate to reach out on 1300 702 202 or Live Chat via our website - we are available 9am-5pm Monday to Friday! Alternatively, you can reach us at customercare@saltandlime.com.au.

Thank you.

Rated 5 out of 5 stars

Salt n lime made things easy and I…

Salt n lime made things easy and I achieved my goals in purchasing a new prado thank you the team at salt n lime

August 15, 2023
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Reply from Salt&Lime

Hi Alan!

Thank you so much for taking the time to share your feedback with us. We are so pleased to hear that we were able help you to your satisfaction.

We take feedback seriously and really appreciate you taking the time to provide it.

If we can be of any further assistance or support, please feel don't hesitate to reach out on 1300 702 202 or Live Chat via our website - we are available 9am-5pm Monday to Friday! Alternatively, you can reach us at customercare@saltandlime.com.au.

We look forward to supporting you over the life of your loan!

Thank you.

Rated 5 out of 5 stars

Gives you a second chance! Awesome Team

I went through Fido finance who linked me up with Salt & Lime.

My credit history was not the best due to my younger years but Salt & Like was willing to take me on!! I’m so grateful that they have given me a second chance and I also get to rebuild my credit!!!

All the customer service representatives are super helpful and on top of it!

Awesome experience

August 15, 2023
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Reply from Salt&Lime

Hi Nyalok!

Thank you so much for taking the time to share your feedback with us. We are so pleased to hear that we were able help you to your satisfaction.

We take feedback seriously and really appreciate you taking the time to provide it.

If we can be of any further assistance or support, please feel don't hesitate to reach out on 1300 702 202 or Live Chat via our website - we are available 9am-5pm Monday to Friday! Alternatively, you can reach us at customercare@saltandlime.com.au.

We look forward to supporting you over the life of your loan!

Thank you.

Rated 5 out of 5 stars

Fast and efficient

It was easy to navigate through the loan process.
The outcome was fast and efficient.

August 4, 2023
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Reply from Salt&Lime

Hi Sherell!

Thank you so much for taking the time to share your feedback with us. We are so pleased to hear that we were able help you to your satisfaction.

We take feedback seriously and really appreciate you taking the time to provide it.

If we can be of any further assistance or support, please feel don't hesitate to reach out on 1300 702 202 or Live Chat via our website - we are available 9am-5pm Monday to Friday! Alternatively, you can reach us at customercare@saltandlime.com.au.

We look forward to supporting you over the life of your loan!

Thank you.

Rated 5 out of 5 stars

Great service to consolidate your debt

Great service to consolidate your debt, friendly & professional staff.

August 11, 2023
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Reply from Salt&Lime

Hi Peter!

Thank you so much for taking the time to share your feedback with us. We are so pleased to hear that we were able help you to your satisfaction.

We take feedback seriously and really appreciate you taking the time to provide it.

If we can be of any further assistance or support, please feel don't hesitate to reach out on 1300 702 202 or Live Chat via our website - we are available 9am-5pm Monday to Friday! Alternatively, you can reach us at customercare@saltandlime.com.au.

We look forward to supporting you over the life of your loan!

Thank you.

Rated 5 out of 5 stars

Was quick and responsive

Was quick and responsive. Very transparent overall

August 10, 2023
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Reply from Salt&Lime

Hi Pheng!

Thank you so much for taking the time to share your feedback with us. We are so pleased to hear that we were able help you to your satisfaction.

We take feedback seriously and really appreciate you taking the time to provide it.

If we can be of any further assistance or support, please feel don't hesitate to reach out on 1300 702 202 or Live Chat via our website - we are available 9am-5pm Monday to Friday! Alternatively, you can reach us at customercare@saltandlime.com.au.

We look forward to supporting you over the life of your loan!

Thank you.

Rated 5 out of 5 stars

Fast settlement.

Fast settlement.
Good understanding

August 1, 2023
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Reply from Salt&Lime

Hi James!

Thank you so much for taking the time to share your feedback with us. We are so pleased to hear that we were able help you to your satisfaction.

We take feedback seriously and really appreciate you taking the time to provide it.

If we can be of any further assistance or support, please feel don't hesitate to reach out on 1300 702 202 or Live Chat via our website - we are available 9am-5pm Monday to Friday! Alternatively, you can reach us at customercare@saltandlime.com.au.

We look forward to supporting you over the life of your loan!

Thank you.

Rated 5 out of 5 stars

Wonderful

Wonderful, quick and personalised service. Thank you so much!

August 8, 2023
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Reply from Salt&Lime

Hi Olivia!

Thank you so much for taking the time to share your feedback with us. We are so pleased to hear that we were able help you to your satisfaction.

We take feedback seriously and really appreciate you taking the time to provide it.

If we can be of any further assistance or support, please feel don't hesitate to reach out on 1300 702 202 or Live Chat via our website - we are available 9am-5pm Monday to Friday! Alternatively, you can reach us at customercare@saltandlime.com.au.

We look forward to supporting you over the life of your loan!

Thank you.

Rated 1 out of 5 stars

Major problem with contract totally…

Major problem with contract totally inflexible on offering solution

August 1, 2023
Salt&Lime logo

Reply from Salt&Lime

Hi Rob,

Thank you so much for taking the time to share your feedback with us. We are sorry to hear we aren't able to assist you to your satisfaction.

We pride ourselves on transparency and communication and will reach out to you directly to resolve this.

We take feedback seriously and really appreciate you taking the time to provide it.

If we can be of any further assistance or support, please feel don't hesitate to reach out on 1300 702 202 or Live Chat via our website - we are available 9am-5pm Monday to Friday! Alternatively, you can reach us at customercare@saltandlime.com.au.

Thank you.

Rated 4 out of 5 stars

The fact that you considered and…

The fact that you considered and offered to consolidate my loans was really appreciated and really help full with just having to pay the one loan amount now.

August 4, 2023
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Reply from Salt&Lime

Hi Peter!

Thank you so much for taking the time to share your feedback with us. We are so pleased to hear that we were able help you to your satisfaction.

We take feedback seriously and really appreciate you taking the time to provide it.

If we can be of any further assistance or support, please feel don't hesitate to reach out on 1300 702 202 or Live Chat via our website - we are available 9am-5pm Monday to Friday! Alternatively, you can reach us at customercare@saltandlime.com.au.

We look forward to supporting you over the life of your loan!

Thank you.

Rated 5 out of 5 stars

100% would recommend

100% would recommend. They have given me the chance when no one else was willing to. The team is very helpful, patient and responds very quickly.

August 3, 2023
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Reply from Salt&Lime

Hi there!

Thank you so much for taking the time to share your feedback with us. We are so pleased to hear that we were able help you to your satisfaction.

We take feedback seriously and really appreciate you taking the time to provide it.

If we can be of any further assistance or support, please feel don't hesitate to reach out on 1300 702 202 or Live Chat via our website - we are available 9am-5pm Monday to Friday! Alternatively, you can reach us at customercare@saltandlime.com.au.

We look forward to supporting you over the life of your loan!

Thank you.

Rated 5 out of 5 stars

Having great staff to assist me in…

Having great staff to assist me in finding the right product!! Friendly and very helpful!

August 3, 2023
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Reply from Salt&Lime

Hi Ashlee!

Thank you so much for taking the time to share your feedback with us. We are so pleased to hear that we were able help you to your satisfaction.

We take feedback seriously and really appreciate you taking the time to provide it.

If we can be of any further assistance or support, please feel don't hesitate to reach out on 1300 702 202 or Live Chat via our website - we are available 9am-5pm Monday to Friday! Alternatively, you can reach us at customercare@saltandlime.com.au.

We look forward to supporting you over the life of your loan!

Thank you.

Rated 5 out of 5 stars

10/10 as a lender, highly recommend

Salt and lime were the only one's willing to give me a go after some hiccups in my credit rating through the covid pandemic. They've been beyond empathic and understanding, so much so they're now encouraging me to complete modules so I can learn more about managing my finances more responsibility and I can't thank them enough for this opportunity. Very much looking forward to completing my modules and saving up to 5% throughout the duration of my loan. If I could give 10 stars, I would! ☺️

August 2, 2023
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Reply from Salt&Lime

Hi Trinity!

Thank you so much for taking the time to share your feedback with us. We are so pleased to hear that we were able help you to your satisfaction and that you look forward to taking up the opportunity to reduce your interest rate!

We take feedback seriously and really appreciate you taking the time to provide it.

If we can be of any further assistance or support, please feel don't hesitate to reach out on 1300 702 202 or Live Chat via our website - we are available 9am-5pm Monday to Friday! Alternatively, you can reach us at customercare@saltandlime.com.au.

We look forward to supporting you over the life of your loan!

Thank you.

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