Salt&Lime Reviews 345

TrustScore 4.5 out of 5

4.7

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See what reviewers are saying

Rated 5 out of 5 stars

Thank you for reviewing my situation with integrity. Responding quickly and supporting the process so professionally. Salt & Lime, you really have made it possible for my family and I... See more

Company replied

Rated 5 out of 5 stars

Mariah Foy was outstanding within her role made it seamless almost effortless very transparent and informative upfront about everything did all the hard work and I felt little to no stress at all j... See more

Company replied

Rated 5 out of 5 stars

Excellent service, the customer care team worked hard to assist me and even made sure to process my application before the public holidays so I wouldn’t have to wait. Have answered any questions I may... See more

Company replied

Rated 5 out of 5 stars

I was well looked after with my application. Salt & Lime were very open and transparent the whole process through, they had helped me with suggestions and advice to control and consolidate my debt, I... See more

Company replied

4.7

Excellent

TrustScore 4.5 out of 5

345 reviews

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Rated 5 out of 5 stars

A very reputable company to deal with

A very reputable company to deal with. Easy process in applying with competitive rates. Incentives built in to reduce rates. Prompt service by professional, friendly non-judgemental service officers. Guidance provided all the way through. Very good experience all round.

October 6, 2023
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Reply from Salt&Lime

Hi Deborah!

Thank you so much for taking the time to share your feedback with us. We are so pleased to hear that we were able help you to your satisfaction.

We take feedback seriously and really appreciate you taking the time to provide it.

If we can be of any further assistance or support, please feel don't hesitate to reach out on 1300 702 202 or Live Chat via our website - we are available 9am-5pm Monday to Friday! Alternatively, you can reach us at customercare@saltandlime.com.au.

We look forward to supporting you over the life of your loan!

Thank you.

Rated 5 out of 5 stars

Everything went so well and was very…

Everything went so well and was very quick once I found the car I wanted

October 4, 2023
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Reply from Salt&Lime

Hi there!

Thank you so much for taking the time to share your feedback with us. We are so pleased to hear that we were able help you to your satisfaction.

We take feedback seriously and really appreciate you taking the time to provide it.

If we can be of any further assistance or support, please feel don't hesitate to reach out on 1300 702 202 or Live Chat via our website - we are available 9am-5pm Monday to Friday! Alternatively, you can reach us at customercare@saltandlime.com.au.

We look forward to supporting you over the life of your loan!

Thank you.

Rated 5 out of 5 stars

The outstanding communication

The outstanding communication! The team that helped myself and my husband were amazing and truley went above and beyond for us! Thank you for everything.

September 30, 2023
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Reply from Salt&Lime

Hi Lesley!

Thank you so much for taking the time to share your feedback with us. We are so pleased to hear that we were able help you to your satisfaction.

We take feedback seriously and really appreciate you taking the time to provide it.

If we can be of any further assistance or support, please feel don't hesitate to reach out on 1300 702 202 or Live Chat via our website - we are available 9am-5pm Monday to Friday! Alternatively, you can reach us at customercare@saltandlime.com.au.

We look forward to supporting you over the life of your loan!

Thank you.

Rated 5 out of 5 stars

amazing

They gave me a second chance when know one else would and I was able to consolidate all my loans into one

September 29, 2023
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Reply from Salt&Lime

Hi Emma!

Thank you so much for taking the time to share your feedback with us. We are so pleased to hear that we were able help you to your satisfaction.

We take feedback seriously and really appreciate you taking the time to provide it.

If we can be of any further assistance or support, please feel don't hesitate to reach out on 1300 702 202 or Live Chat via our website - we are available 9am-5pm Monday to Friday! Alternatively, you can reach us at customercare@saltandlime.com.au.

We look forward to supporting you over the life of your loan!

Thank you.

Rated 5 out of 5 stars

Easy to work with

Easy to work with, friendly customer service.

September 28, 2023
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Reply from Salt&Lime

Hi Naomie!

Thank you so much for taking the time to share your feedback with us. We are so pleased to hear that we were able help you to your satisfaction.

We take feedback seriously and really appreciate you taking the time to provide it.

If we can be of any further assistance or support, please feel don't hesitate to reach out on 1300 702 202 or Live Chat via our website - we are available 9am-5pm Monday to Friday! Alternatively, you can reach us at customercare@saltandlime.com.au.

Thank you.

Rated 5 out of 5 stars

Was just very quick service and easy to…

Was just very quick service and easy to work with

September 22, 2023
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Reply from Salt&Lime

Hi Sam!

Thank you so much for taking the time to share your feedback with us. We are so pleased to hear that we were able help you to your satisfaction.

We take feedback seriously and really appreciate you taking the time to provide it.

If we can be of any further assistance or support, please feel don't hesitate to reach out on 1300 702 202 or Live Chat via our website - we are available 9am-5pm Monday to Friday! Alternatively, you can reach us at customercare@saltandlime.com.au.

We look forward to supporting you over the life of your loan!

Thank you.

Rated 5 out of 5 stars

Very easy to deal with

Very easy to deal with . Great customer service

September 14, 2023
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Reply from Salt&Lime

Hi there!

Thank you so much for taking the time to share your feedback with us. We are so pleased to hear that we were able help you to your satisfaction.

We take feedback seriously and really appreciate you taking the time to provide it.

If we can be of any further assistance or support, please feel don't hesitate to reach out on 1300 702 202 or Live Chat via our website - we are available 9am-5pm Monday to Friday! Alternatively, you can reach us at customercare@saltandlime.com.au.

We look forward to supporting you over the life of your loan!

Thank you.

Rated 5 out of 5 stars

The whole process was very easy.sent…

The whole process was very easy.sent the relevant documentation through.didnt take long at all!!

September 18, 2023
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Reply from Salt&Lime

Hi Mick!

Thank you so much for taking the time to share your feedback with us. We are so pleased to hear that we were able help you to your satisfaction.

We take feedback seriously and really appreciate you taking the time to provide it.

If we can be of any further assistance or support, please feel don't hesitate to reach out on 1300 702 202 or Live Chat via our website - we are available 9am-5pm Monday to Friday! Alternatively, you can reach us at customercare@saltandlime.com.au.

We look forward to supporting you over the life of your loan!

Thank you.

Rated 5 out of 5 stars

Salt & Lime helped when no one else…

Salt & Lime helped when no one else would - Thanks to them I managed to consolidate my debt and not have to stress over multiple repayments

September 15, 2023
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Reply from Salt&Lime

Hi there!

Thank you so much for taking the time to share your feedback with us. We are so pleased to hear that we were able help you to your satisfaction.

We take feedback seriously and really appreciate you taking the time to provide it.

If we can be of any further assistance or support, please feel don't hesitate to reach out on 1300 702 202 or Live Chat via our website - we are available 9am-5pm Monday to Friday! Alternatively, you can reach us at customercare@saltandlime.com.au.

We look forward to supporting you over the life of your loan!

Thank you.

Rated 5 out of 5 stars

How quick it was I found a car and…

How quick it was I found a car and drove it home the next it was good and will definitely use these guys again

September 14, 2023
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Reply from Salt&Lime

Hi Ben!

Thank you so much for taking the time to share your feedback with us. We are so pleased to hear that we were able help you to your satisfaction.

We take feedback seriously and really appreciate you taking the time to provide it.

If we can be of any further assistance or support, please feel don't hesitate to reach out on 1300 702 202 or Live Chat via our website - we are available 9am-5pm Monday to Friday! Alternatively, you can reach us at customercare@saltandlime.com.au.

We look forward to supporting you over the life of your loan!

Thank you.

Rated 5 out of 5 stars

Good all round service quick decisions…

Good all round service quick decisions on loans aqquired no fuss loans 9/10 for me.

September 14, 2023
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Reply from Salt&Lime

Hi there!

Thank you so much for taking the time to share your feedback with us. We are so pleased to hear that we were able help you to your satisfaction.

We take feedback seriously and really appreciate you taking the time to provide it.

If we can be of any further assistance or support, please feel don't hesitate to reach out on 1300 702 202 or Live Chat via our website - we are available 9am-5pm Monday to Friday! Alternatively, you can reach us at customercare@saltandlime.com.au.

We look forward to supporting you over the life of your loan!

Thank you.

Rated 5 out of 5 stars

I got communication thought out the…

I got communication thought out the whole process and got an approval thanks to your hard work was just amazing

September 13, 2023
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Reply from Salt&Lime

Hi Kimberley!

Thank you so much for taking the time to share your feedback with us. We are so pleased to hear that we were able help you to your satisfaction.

We take feedback seriously and really appreciate you taking the time to provide it.

If we can be of any further assistance or support, please feel don't hesitate to reach out on 1300 702 202 or Live Chat via our website - we are available 9am-5pm Monday to Friday! Alternatively, you can reach us at customercare@saltandlime.com.au.

We look forward to supporting you over the life of your loan!

Thank you.

Rated 3 out of 5 stars

Interest rates are very high,like…

Interest rates are very high,like getting a payday loan

September 5, 2023
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Reply from Salt&Lime

Hi Debbie,

Thank you so much for taking the time to share your feedback with us. We take feedback seriously and really appreciate you taking the time to provide it.

We have absolutely no fees, and no penalties if you would like to increase your repayment amount, or repay your loan early!

Our interest rates start at 20.50% (APR 19.46%) across all loan types. Our interest rates are personalised, and dependent on several different factors, including information contained in your credit report and bank statements. All interest rates are fixed for the life of your loan, so you can take comfort in knowing it won't increase!

Did you know we also offer interest rate discounts over the life of your loan? You can earn interest rate discounts for every financial education module of ours you complete! We also offer interest rate discounts for setting up repayments via salary split, meaning you make your repayments directly through your salary via your employer, removing the hassle for you!

Please feel free to call us and we would be more than happy to walk you through our interest rates, and the discount opportunities available to you.

If we can be of any further assistance or support, please feel don't hesitate to reach out on 1300 702 202 or Live Chat via our website - we are available 9am-5pm Monday to Friday! Alternatively, you can reach us at customercare@saltandlime.com.au.

Thank you!

Rated 5 out of 5 stars

Laura from Salt & Lime is a Life Saver!

Laura from Salt & Lime really went above and beyond to make sure both my client's needs and mine as the broker were well looked after - she exceeded my expectations in terms of service and dealt with my client's situation with great care and compassion. Such professionalism, excellent communication and thorough product knowledge. I have nothing but admiration and kind words for you and the team at Salt and Lime, hoping we can continue the business relationship and continue to look after more satisfied customers with your loan products! Warm Regards, Ben.

August 31, 2023
Unprompted review
Salt&Lime logo

Reply from Salt&Lime

Hi Ben,

Thank you so much for taking the time to share your feedback with us. We are so pleased to hear that we were able help you to your satisfaction!

We take feedback seriously and really appreciate you taking the time to provide it. Your kind words have made our day!

If we can be of any further assistance or support, please feel don't hesitate to reach out on 1300 702 202 or Live Chat via our website - we are available 9am-5pm Monday to Friday! Alternatively, you can reach us at customercare@saltandlime.com.au.

Thank you.

Rated 4 out of 5 stars

Great customer service

September 4, 2023
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Reply from Salt&Lime

Hi Amanda!

Thank you so much for taking the time to share your feedback with us. We are so pleased to hear that we were able help you to your satisfaction.

We take feedback seriously and really appreciate you taking the time to provide it.

If we can be of any further assistance or support, please feel don't hesitate to reach out on 1300 702 202 or Live Chat via our website - we are available 9am-5pm Monday to Friday! Alternatively, you can reach us at customercare@saltandlime.com.au.

Thank you.

Rated 5 out of 5 stars

I am genuinely impressed with Salt and…

I am genuinely impressed with Salt and Lime's commitment to its customers, and I look forward to a long and positive relationship with your institution. Once again, thank you for making this process smooth and enjoyable.

September 1, 2023
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Reply from Salt&Lime

Hi Carrington!

Thank you so much for taking the time to share your feedback with us. We are so pleased to hear that we were able help you to your satisfaction.

We take feedback seriously and really appreciate you taking the time to provide it.

If we can be of any further assistance or support, please feel don't hesitate to reach out on 1300 702 202 or Live Chat via our website - we are available 9am-5pm Monday to Friday! Alternatively, you can reach us at customercare@saltandlime.com.au.

We look forward to supporting you over the life of your loan!

Thank you.

Rated 5 out of 5 stars

They went above to help me out plus it…

They went above to help me out plus it all happened without any issues. Thank you

August 31, 2023
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Reply from Salt&Lime

Hi Amber!

Thank you so much for taking the time to share your feedback with us. We are so pleased to hear that we were able help you to your satisfaction.

We take feedback seriously and really appreciate you taking the time to provide it.

If we can be of any further assistance or support, please feel don't hesitate to reach out on 1300 702 202 or Live Chat via our website - we are available 9am-5pm Monday to Friday! Alternatively, you can reach us at customercare@saltandlime.com.au.

We look forward to supporting you over the life of your loan!

Thank you.

Rated 5 out of 5 stars

Amazing friendly helpful made my…

Amazing friendly helpful made my experience great highly recommend

August 31, 2023
Salt&Lime logo

Reply from Salt&Lime

Hi Jenny!

Thank you so much for taking the time to share your feedback with us. We are so pleased to hear that we were able help you to your satisfaction.

We take feedback seriously and really appreciate you taking the time to provide it.

If we can be of any further assistance or support, please feel don't hesitate to reach out on 1300 702 202 or Live Chat via our website - we are available 9am-5pm Monday to Friday! Alternatively, you can reach us at customercare@saltandlime.com.au.

We look forward to supporting you over the life of your loan!

Thank you.

Rated 5 out of 5 stars
Salt&Lime logo

Reply from Salt&Lime

Hi Anne!

Thank you so much for taking the time to share your feedback with us. We are so pleased to hear that we were able help you to your satisfaction.

We take feedback seriously and really appreciate you taking the time to provide it.

If we can be of any further assistance or support, please feel don't hesitate to reach out on 1300 702 202 or Live Chat via our website - we are available 9am-5pm Monday to Friday! Alternatively, you can reach us at customercare@saltandlime.com.au.

Thank you.

Rated 5 out of 5 stars

Best in the business

Best in the business. These guys know exactly what they are doing. Highly recommend I wouldn’t go anywhere else

August 29, 2023
Unprompted review
Salt&Lime logo

Reply from Salt&Lime

Hi Lubo!

Thank you so much for taking the time to share your feedback with us. We are so pleased to hear that we were able help you to your satisfaction.

We take feedback seriously and really appreciate you taking the time to provide it.

If we can be of any further assistance or support, please feel don't hesitate to reach out on 1300 702 202 or Live Chat via our website - we are available 9am-5pm Monday to Friday! Alternatively, you can reach us at customercare@saltandlime.com.au.

We look forward to supporting you over the life of your loan!

Thank you.

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