Salt City Optics Reviews 

303
•
TrustScore 3 out of 5

3.1

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Rated 1 out of 5 stars

Same issues as everyone. Used these guys for the last three years and everything was fine, this year when I ordered same thing product didn't arrive, called they said there was a problem with the lab... See more

Rated 1 out of 5 stars

I’ve gotten two prescription lens inserts into frames I supplied, including a pair of Oakleys two plus years ago, and the service was decent. Three weeks ago I sent the Oakleys in for a new prescripti... See more

Rated 5 out of 5 stars

I'D LIKE TO THANK SALT LAKE OPTICS, FOR PROVIDING A PHEONAMAL LENS HD RED MIRROR PROGRESSIVE SUNGLASSES..I'VE BEEN A LOYAL CUSTOMER ,AND WILL CONTINUE..I DO 1000 YARDS LONG RANGE SHOOTING ,THEIR LENSE... See more

Rated 5 out of 5 stars

Tried glasses for first time today. Salt City Optics people were very good, but disappointed with the way Oakley does their prescription sunglasses. I guess they do all progressive lens. Bought thes... See more

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3.1

Average

TrustScore 3 out of 5

303 reviews

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3.1

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(303)

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Rated 5 out of 5 stars

oakley glasses

great fast service

June 17, 2016
Unprompted review
Salt City Optics logo

Reply from Salt City Optics

Thanks for the five star review, Kevin! Glad to hear the process went smoothly. Let us know how we can help you in the future, hope you're out there enjoying your new Oakley's.

-Dan

Rated 5 out of 5 stars

Wonderful and helpful staff.

Super simple and easy dealing with this company. They keep you in the loop on everything that's going on.

Best company to deal with in regards to sports perscription glasses

June 17, 2016
Unprompted review
Salt City Optics logo

Reply from Salt City Optics

Thanks, Jason! Glad to hear that you had a positive experience. We try to make it easy, so you can get out there and enjoy the sun. Let us know how we can help in the future. We appreciate you and your business.

-Dan

Rated 5 out of 5 stars

Awesome service, very knowledgable

I couldn't have had a better experience. From my initial contact by phone to the Follow up emails to order and delivery - top notch!

June 15, 2016
Unprompted review
Salt City Optics logo

Reply from Salt City Optics

Thanks for the positive review and the five stars, Michael. Glad to hear that your experience was awesome, we try hard to make it that way. Let us know how we can help you in the future. We appreciate you and your business.

-Dan

Rated 5 out of 5 stars

Excellent service! Excellent glasses!

You guys helped me when everyone else told me I couldn't get a pair of prescription Oakleys. Your service was excellent, and I got the glasses much faster than I expected. The glasses themselves are AWESOME!!!!!!!!! I needed something for running, biking, and softball, and these totally fit the bill. Keep up the great work!

June 14, 2016
Unprompted review
Salt City Optics logo

Reply from Salt City Optics

Thanks, Michael. We're so pumped to hear that you had an excellent experience with our company. Good to know that your glasses are working out, hopefully you're catching some rays out there with your new shades. We appreciate you and your business.

-Dan

Rated 5 out of 5 stars

Oakley Lenses

I was very happy with the entire process of replacing lenses for my Oakley sunglasses.

June 14, 2016
Unprompted review
Salt City Optics logo

Reply from Salt City Optics

Thanks so much for the positive five-star review. We enjoy working with our customers to deliver a top product. Hope you're out enjoying your new lenses in the sun. We appreciate you and your business.

-Dan

Rated 5 out of 5 stars

Easy, Professional Process

My ordering process was easy and simple. Thank you for the professional service!

June 13, 2016
Unprompted review
Salt City Optics logo

Reply from Salt City Optics

Thanks for the positive review, Blake. We try to make it a simple and easy process for our customers. Hope you're out enjoying your new glasses!

-Dan

Rated 5 out of 5 stars

Great service and products

Going to use them for all my glasses going forward

June 10, 2016
Unprompted review
Salt City Optics logo

Reply from Salt City Optics

That's what we like to hear! Thanks so much for your business, we really appreciate it.

-Dan

Rated 5 out of 5 stars

Love My Smith

Love my selection, the service and the time to receive the glasses.

June 9, 2016
Unprompted review
Salt City Optics logo

Reply from Salt City Optics

Glad to hear you're liking your new Smith glasses, hopefully you're out there catching some rays. We really appreciate you and your business.

-Dan

Rated 5 out of 5 stars

Happy Customer!

Travis was very helpful and quick to respond when I submitted my prescription and order for a set of Smith sunglasses. He helped me understand the technical limitations regarding my prescription and offered options that would fit my needs and the fishing environments where I'd be using them. I'm incredibly happy with the glasses, the fit, and the quality. I would definitely order from Salt City Optics again.

June 9, 2016
Unprompted review
Salt City Optics logo

Reply from Salt City Optics

Thanks for the positive five star review, Adam. We always strive to make our customers happy. Hope you're out there catching big fish with your new shades. We appreciate you and your business.

-Dan

Rated 5 out of 5 stars

Great service

Great folks to work with

June 8, 2016
Unprompted review
Salt City Optics logo

Reply from Salt City Optics

Thanks for the great review, Bob. We're always happy when our customers are happy. Please let us know how we can help you in the future. We appreciate you and your business.


-Dan

Rated 2 out of 5 stars

The product is good, but they didn't send me the right pair of sunglasses.

The product is good, but they didn't send me the right pair of sunglasses. And also beat around the Bush about it being the right pair. Obviously these are Brown and not mirrored, the ones I ordered were suppose to be Blue and mirrored. Finally they said they were making me a new pair than never responded after a month of them not showing up. I will be choosing an other company when these break.

June 5, 2016
Unprompted review
Rated 5 out of 5 stars

Pleasantly Surprised

I was pleasantly surprised by this company. Was a little skeptical when my order was taking longer than expected, and even though I kept calling to check status, they were very patient and polite with me. Well, order came and I did not care for the glasses at all. They graciously agreed to accept the return, and worked with me as best they could over the phone, to find a new pair. Will definitely be ordering again from them in the future!

June 2, 2016
Unprompted review
Rated 5 out of 5 stars

Excellent lenses

Ordered Oakley prescription lenses, they came within the time frame posted on their website and as requested. No problems at all. Thinking of now ordering progressive lenses for every day use.

May 28, 2016
Unprompted review
Rated 4 out of 5 stars

Great service, very helpful, but prescription isn't quite right.

The Team Member who helped me design my prescription sunglasses was outstanding. I really appreciated his knowledge and ability to navigate through the lens choices which best suited my needs. The sunglasses took a little longer to arrive (3 weeks) than I expected, but they were packaged well and in great shape. When they arrived, I noticed some discrepancy between the prescription in my sunglasses and my everyday glasses, but I thought my eyes just needed to adjust. The color and clarity was otherwise excellent. Unfortunately, I wore them very little during the first month (arrived at work in the dark and left in the dark), so it was my fault for not returning the sunglasses during 30-day return period. I still like the frames, but my eyes cannot adjust to the differences in the prescriptions and I need to see if we can correct the problem. Overall, a very good experience with Salt City Optics.

May 26, 2016
Unprompted review

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