Salt City Optics Reviews 

303
•
TrustScore 3 out of 5

3.1

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Rated 1 out of 5 stars

Same issues as everyone. Used these guys for the last three years and everything was fine, this year when I ordered same thing product didn't arrive, called they said there was a problem with the lab... See more

Rated 1 out of 5 stars

I’ve gotten two prescription lens inserts into frames I supplied, including a pair of Oakleys two plus years ago, and the service was decent. Three weeks ago I sent the Oakleys in for a new prescripti... See more

Rated 5 out of 5 stars

I'D LIKE TO THANK SALT LAKE OPTICS, FOR PROVIDING A PHEONAMAL LENS HD RED MIRROR PROGRESSIVE SUNGLASSES..I'VE BEEN A LOYAL CUSTOMER ,AND WILL CONTINUE..I DO 1000 YARDS LONG RANGE SHOOTING ,THEIR LENSE... See more

Rated 5 out of 5 stars

Tried glasses for first time today. Salt City Optics people were very good, but disappointed with the way Oakley does their prescription sunglasses. I guess they do all progressive lens. Bought thes... See more

Company replied


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3.1

Average

TrustScore 3 out of 5

303 reviews

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3.1

All reviews

(303)

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Rated 5 out of 5 stars

Happy with my purchase.

Great customer service, would definitely recommend Salt City Optics.

July 10, 2016
Unprompted review
Salt City Optics logo

Reply from Salt City Optics

Thanks for the review. We strive to do solid business, and love referrals. Let us know how else we can help. Enjoy your product!

-Dan

Rated 5 out of 5 stars

Excellent Experience

Outstanding customer service and quality. They have all my business from now on.

July 5, 2016
Unprompted review
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Reply from Salt City Optics

Thanks, Chad! Glad to hear you had a positive experience. Let us know how we can help you with this order and others in the future (fingers crossed). Thanks, again.

-Dan

Rated 3 out of 5 stars

Order status

I placedmy order over a week ago, and received confirmation that the order was received but I have not heard anything since then. I would like to know what the status of my order is, when it will be fulfilled, and when I can expect to receive it.

July 5, 2016
Unprompted review
Rated 5 out of 5 stars

Very satisfied

Got my glasses quickly and I am very impressed with them. I get compliments on them all the time.

July 4, 2016
Unprompted review
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Reply from Salt City Optics

Thanks for the positive feedback. Glad you're getting good use out of your new glasses! Keep em' on, and the compliments will keep rolling in. Thanks for your business.

-Dan

Rated 5 out of 5 stars

No surprises, just what I wanted

Got my Oakley Rx sunglasses at a fair price, in less than two weeks, exactly as ordered, with correct prescription. Happy.

July 2, 2016
Unprompted review
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Reply from Salt City Optics

Glad to hear that you're satisfied with your new Oakley's. Let us know how we can help in the future. We appreciate your business.

-Dan

Rated 5 out of 5 stars

Loved working with them!

A+ Customer service

July 1, 2016
Unprompted review
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Reply from Salt City Optics

This is what we like to hear! Thanks for the positive shout-out. Let us know how we can help in the future. We appreciate you and your business. Thanks, again.

-Dan

Rated 5 out of 5 stars

Great service

Great service from the initial call in, the communication as the order was processed, until the delivery. Love the glasses.

June 30, 2016
Unprompted review
Salt City Optics logo

Reply from Salt City Optics

Glad to hear that you love your glasses! Thanks for the positive shout-out, we appreciate you and your business. Thanks, again.

-Dan

Rated 5 out of 5 stars

great place to deal with

Excellent prices, great customer service and fast delivery even on lenses they had to send out to a third party. Second time using Salt City Optics and both times have been great, I'm sure I'll use them again in the future.

June 30, 2016
Unprompted review
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Reply from Salt City Optics

Glad to hear that you've had two positive experiences with our business! Please let us know how we can help in the future. We appreciate you and your business. Thanks, again.

-Dan

Rated 5 out of 5 stars

Person:Worth the Wait!

Trae and Molly told me the Persol frames were on back order from Italy. It took about 5 weeks, and my genuine glasses are simply gorgeous! I was also struck by Saltcity's lens, which included an anti-reflective coating for no extra charge. There's a lot of knock-offs available on the net, but these are the real deal. It comes with the correct boxes, papers, and the brown microfiber cloth.Within ten minutes I ordered another pair in black as a change of pace for my Havana! Great customer service!

June 28, 2016
Unprompted review
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Reply from Salt City Optics

Thanks for the positive review, Michael. We take authenticity very serious, and as you know, sometimes that takes time. Glad to hear that it was worth the wait, we certainly think so. Please let us know how else we can help in the future. Thanks, again.

-Dan

Rated 3 out of 5 stars

Easy to use

Easy to look at and chose different style of frames. Once you make your selection the order process is easy and they double check your prescription before order is finished.

June 28, 2016
Unprompted review
Rated 5 out of 5 stars

Very satisfied with transaction from start to finish

This was a very pleasant experience with Salt City Optics. I had several questions for them on an older pair of frames I had to finally purchasing a new pair of frames and lenses. They even did a price match and beat a competitor as far as price. Turnaround time was very quick. Trae was very helpful and I would refer anyone to this company!

June 23, 2016
Unprompted review
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Reply from Salt City Optics

Thanks for the positive review, Christopher. We're always eager to earn our clients' business and try to exceed expectations. Thank you so much for your business. We love referrals! We appreciate you and your business.

-Dan

Rated 3 out of 5 stars

Service

Good service on the 2nd order. A little delay on the first one. Adjustment on the 2nd set done promptly.

June 22, 2016
Unprompted review
Rated 5 out of 5 stars

Amazing service!

I stumbled upon this website trying to find prescription sunglasses. I didn't know how to read my prescription and I also didn't know much about lenses- needless to say I had visited plenty of sites. The man who messaged me on the chat (I wish I could remember his name) actually offered to call me and talk about my prescription/needs/purpose for the glasses and together we found the perfect pair!! He was knowledgeable, kind, and helpful!! And on top of it, my glasses were delivered in about one week! I will definitely be visiting salt city optics for my next pair of glasses! Thank you!

June 21, 2016
Unprompted review
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Reply from Salt City Optics

Thanks so much for the positive shout-out, Megan! We're always here to provide top service. Glad to hear that you had an amazing experience. Keep us in mind for your next purchase (maybe a friend's?). We appreciate you and your business.

-Dan

Rated 5 out of 5 stars

Great Service

Great service at a good price.

June 18, 2016
Unprompted review
Salt City Optics logo

Reply from Salt City Optics

Thanks for five stars! That's what we aim for, great service. Let us know how we can help in the future. We appreciate you.

-Dan

Rated 5 out of 5 stars

Oakley Flak 2.0 with prescription lens

My shades came in good time! It is cheaper than if i were to do it locally. Good quality and trustworthy!

June 17, 2016
Unprompted review
Salt City Optics logo

Reply from Salt City Optics

Thanks for the review and the five stars. We do our best to offer competitive prices and deliver the highest quality products. Glad to hear you had a good experience. We appreciate you and your business.

-Dan

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