Very slow to refund orders. I'm still waiting... Won't buy again.
Company replied
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
Very slow to refund orders. I'm still waiting... Won't buy again.
Company replied
I bought this as a mother's day gift and was well received. The product is gorgeous, a really lovely colour. Very reasonably priced which included the personalisation, a nice touch. The box was... See more
I love my purchase but found customer service very unhelpful when enquiring about Blue light / discounts
Company replied
I ordered the Blake 1/4 zip knit in oat. It’s a beautifully made, quality garment delivered in a timely fashion. Very much worth the price point. I will look forward to ordering the new colours inc... See more
Formed in 2019, our founders share a passion for the good things in life, just like you. They love to travel, but more than that, they strive to channel good vibes, and enjoy each and every day. The idea for Salthouse England came out of this, and having a bag that would allow you to live your best life with all your essentials close by. All products are designed in-house in our British design studio and are then made by skilled artisans, from around the world. Our products shun the fast fashion trend. We’ve designed our range to be sustainable in more ways than one because one person’s luxury shouldn’t be to the detriment of others. Our products are luxury by which we mean that you’ll be wowed when you see them. You’ll adore the complimentary personalisation and love the giftbox, but affordability is important for us too. Creating high-quality items at an affordable price is a core value for us. Looking good is lovely, but feeling good is even better. And if you can do the two, you’re smashing it!
United Kingdom
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Replied to 100% of negative reviews
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I ordered late on a Friday and it arrived on Monday! Beautifully packaged and I love it! Thank you.
Lovely bag, quick delivery, thank you!
Absolutely love the product! And was able to get a discount code from ‘a girl and a gun’ on Instagram! Really excited for new products you release
Absolutely amazing product. I ordered the clutch in toffee and it is stunning! The quality is brilliant and such good value for money. It arrived quickly in a lovely presentation box - making it feel like that extra special treat! Would 100% recommend these products and I will definitely be purchasing the other colours.
Amazing customer service, really helpful and beautiful products. Would not be disappointed if you purchased products from them.
Amazing quality and excellent service, thank you!
Beautiful products, the material is so soft! Excellent customer service and delivered on time.
Absolutely gorgeous bags, beautifully packaged in their own branded gift boxes that can be personalised to make them extra special too!! Love mine, will definitely buy again!
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