Amazing customer service as always friendly and helpful staff. The guy helped me find a item with my bad description.
Location
Switch locationUnit 1-2 The Avenue Shopping Centre,, Commercial Road, West Cliff,, BH2 5RP Bournemouth, GB
•While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
See what reviewers are saying
Great to be able to actually visit a REAL SHOP and see/touch the clothing, feel what the fabric is like / the quality / try things on etc - as opposed to ordering something online and being disappoin... See more
I have visited several Saltrock stores, including one at a local Midlands outlet. I adore the clothes and can't resist a new purchase every time! I much prefer stores located in a seaside resort becau... See more
Bought a lovely T-shirt for my upcoming holiday from Saltrock in Bournemouth. The woman working in the store was friendly and so helpful, getting me different sizes and styles to try and talking to me... See more
Company details
- Activewear Store
- Bags and Luggage Store
- Children's Clothing Store
- Clothing Store
- Men's Clothing Store
- Sunglasses Store
- Women's Clothing Store
Written by the company
Today the Saltrock family is stronger than ever, sharing the surfing ideal with the people from the surfing community and those outside with the same values and attitudes. Still run by some of the original team, we design for the lifestyle we love - fun, creativity and laughter is the lifeblood of Saltrock. We love the British coastline and all it has to offer, we're passionate about having the freedom to express ourselves and we surf until the sun goes down (when we get the chance!). Saltrock is a true British success story proving that with imagination, a great team and a strong will to succeed, anything is possible.
Contact info
Unit 1-2 The Avenue Shopping Centre,, Commercial Road, West Cliff,, BH2 5RP, Bournemouth, United Kingdom
- 01202 551167
Asks customers to review
This company invites their customers to review, whether positive or negative
At Trustpilot, it's all about human content. This business can also access our AI-assisted response tool which helps them draft replies.
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Staff were kind and helpful
Staff were kind and helpful. Good discounts in the sale. Great quality clothes.
GREAT ITEM
Very pleased with item, unfortunately only one colour available or I would have bought more.
Always such great friendly service and…
Always such great friendly service and the clothes are just fab!
Very happy with the dress we bought
Very happy with the dress we bought. My partner tried it on and liked it immediately. Lovely colour. Well made.
Lovely, quality clothing and friendly staff
I have visited several Saltrock stores, including one at a local Midlands outlet. I adore the clothes and can't resist a new purchase every time! I much prefer stores located in a seaside resort because they tend to have a greater range of stock, but also more than happy to browse the online shop. Every staff member I have interacted with have been friendly and helpful, and are a credit to the company.
May use AI-assist with repliesRead more
Customer service was great even though…
Customer service was great even though the lady at Bournemouth branch was busy stocking.

Reply from Saltrock Clothing - Bournemouth

Reply from Saltrock Clothing - Bournemouth
Awesome staff really helpful and…
Awesome staff really helpful and friendly always a great experience shopping in store
How a shopping experience should be
Shop in Bournemouth is neat and organised, if you know what you are looking for it is easy to find. Staff member was friendly and offered to help with anything.
Supposed to receive 20% discount.
Supposed to receive 20% discount.. but didn't. Wrote an email..no reply
great t shirts quick delivery
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.
Learn more about other kinds of reviews.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.







