Saltrock Clothing - Brixham Reviews 138

TrustScore 5 out of 5

4.8

26 Fore Street, TQ5 8DS Brixham, GB


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See what reviewers are saying

Rated 5 out of 5 stars

The Brixham branch has really friendly staff and whilst my wife was trying on clothing I saw a jumper , tried it and bought it and our dog was treated great too

Rated 5 out of 5 stars

Great quality! I love Saltrock clothing and feel it is great quality clothing. Although some of their stuff can be a little expensive, they often have offers sales on which is worth looking out for.... See more

Rated 5 out of 5 stars

Great staff helped my disabled brother-in-law Chose some clothes couldn't be more helpful 10/10 for service at brixham shop.

Rated 5 out of 5 stars

Every time I head to Brixham I always make a point of visiting the store to refresh various items of clothing from joggers to sweatshirts. I find the products are great quality and fit perfectly. The... See more


Company details

  1. Activewear Store
  2. Bags and Luggage Store
  3. Children's Clothing Store
  4. Clothing Store
  5. Men's Clothing Store
  6. Sunglasses Store
  7. Women's Clothing Store

Written by the company

Today the Saltrock family is stronger than ever, sharing the surfing ideal with the people from the surfing community and those outside with the same values and attitudes. Still run by some of the original team, we design for the lifestyle we love - fun, creativity and laughter is the lifeblood of Saltrock. We love the British coastline and all it has to offer, we're passionate about having the freedom to express ourselves and we surf until the sun goes down (when we get the chance!). Saltrock is a true British success story proving that with imagination, a great team and a strong will to succeed, anything is possible.


Contact info

  • 26 Fore Street, TQ5 8DS, Brixham, United Kingdom

  • 01803 856585

4.8

Excellent

TrustScore 5 out of 5

138 reviews

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Rated 5 out of 5 stars

I’ve always like Saltrock’s style and…

I’ve always like Saltrock’s style and the t- shirt ‘Not all who wander are lost’ resonated with subject of my meandering tour of the Southwest coast perfectly; friendly and polite service from the cash desk attendant (such a change from sullen and bored) sold me on the Saltrock experience as being more than just ‘staff for now because I have to’; I just wish I could buy a replacement to my now too delapidated grey cotton long sleeve zip up beach-top!

August 16, 2023
Rated 5 out of 5 stars

Just what we wanted

Just what we wanted, staff helpful and friendly, just how it should be... Well done to the staff in Brixham Devon

August 3, 2023
Rated 5 out of 5 stars

Brixham store is always great

Brixham store is always great and the team are so helpful!
I can always pop in and get what I need.

July 22, 2023
Saltrock Clothing - Brixham logo

Reply from Saltrock Clothing - Brixham

Hi

Thanks for taking the time to leave us such a great review.

We really do appreciate it.

Phoebe

Rated 5 out of 5 stars

A lovely store :)

Lovely staff and really helpful as always :)

July 17, 2023
Saltrock Clothing - Brixham logo

Reply from Saltrock Clothing - Brixham

Hi

Thanks for taking the time to leave us such a great review.

We really do appreciate it.

Phoebe

Rated 5 out of 5 stars

The lady in the shop was very helpful…

The lady in the shop was very helpful when I couldn’t find what I wanted..she went into the stockroom and found exactly what I was looking for.

July 18, 2023
Saltrock Clothing - Brixham logo

Reply from Saltrock Clothing - Brixham

Hi

What a lovely thing to say.

Thanks for your kind words.

Phoebe

Rated 1 out of 5 stars

Shame really

For the most part, this shop has been fantastic, my partner & I however went in today, only for 1 of the staff members to speak out about us saying “there a couple of s**t stirrers”
My partner later went to complain to the manager however there was not one on site at the time.
We did buy a t-shirt & the other customer service rep was fantastic but this has really dampened our experience with this shop as a whole! Also left a review on Google… Honestly didn’t want to do this as every other time the service has been top notch.

In response to the shops comments:
The staff member involved has had a running gripe with my partner, I get that feelings can be brought to the surface, however in a professional capacity, this should NOT happen. If this was a joke, wouldn’t we be shown to be joining in with this?
Not impressed with this what so ever

May 1, 2023
Unprompted review
Saltrock Clothing - Brixham logo

Reply from Saltrock Clothing - Brixham

Thanks for taking the time to leave a review.
I am sorry that you did not feel welcome in the shop.
On checking with the staff and store manager it would seem that a glib joke has been misinterpreted. It was not the staff members intention to offend.
Please be assured that any training have been addressed.
All the best
Phoebe

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