Saltrock Clothing - Brixham Reviews 138

TrustScore 5 out of 5

4.8

26 Fore Street, TQ5 8DS Brixham, GB


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See what reviewers are saying

Rated 5 out of 5 stars

The Brixham branch has really friendly staff and whilst my wife was trying on clothing I saw a jumper , tried it and bought it and our dog was treated great too

Rated 5 out of 5 stars

Great quality! I love Saltrock clothing and feel it is great quality clothing. Although some of their stuff can be a little expensive, they often have offers sales on which is worth looking out for.... See more

Rated 5 out of 5 stars

Great staff helped my disabled brother-in-law Chose some clothes couldn't be more helpful 10/10 for service at brixham shop.

Rated 5 out of 5 stars

Every time I head to Brixham I always make a point of visiting the store to refresh various items of clothing from joggers to sweatshirts. I find the products are great quality and fit perfectly. The... See more


Company details

  1. Activewear Store
  2. Bags and Luggage Store
  3. Children's Clothing Store
  4. Clothing Store
  5. Men's Clothing Store
  6. Sunglasses Store
  7. Women's Clothing Store

Written by the company

Today the Saltrock family is stronger than ever, sharing the surfing ideal with the people from the surfing community and those outside with the same values and attitudes. Still run by some of the original team, we design for the lifestyle we love - fun, creativity and laughter is the lifeblood of Saltrock. We love the British coastline and all it has to offer, we're passionate about having the freedom to express ourselves and we surf until the sun goes down (when we get the chance!). Saltrock is a true British success story proving that with imagination, a great team and a strong will to succeed, anything is possible.


Contact info

  • 26 Fore Street, TQ5 8DS, Brixham, United Kingdom

  • 01803 856585

4.8

Excellent

TrustScore 5 out of 5

138 reviews

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Rated 1 out of 5 stars

Poor service when returning items…

I wanted to return some clothes I had bought online at the Brixham store. The sales person immediately complained at my bringing returns to the store saying it would affect her quotas. Then claimed she coud not refund as the price had changed even though Saltrock allow customers to return online items to a local store and price changes must happen all the time. The next day I went to the Dartmouth store and they had no problem with the refund overriding the price difference without any trouble.

September 9, 2022
Unprompted review
Rated 5 out of 5 stars

dog friendly shopping

Nice boutique with a good selection for all. And like anywhere else in Brixham worth visiting they welcome dogs. Bought the same t-shirt again online when I got back home. Great quality.

August 6, 2022
Rated 5 out of 5 stars

Perfect transaction

Perfect transaction online May22.
Delivery quick.
Clothing all excellent quality
No issues at all.

Will continue to buy from Saltrock and look forward to visiting the Brixham shop again later this summer. Had 5* customer service there last August. Although it was nearly closing time the person in the shop allowed us plenty of time to purchase what we needed and didn't rush us.

May 19, 2022
Rated 1 out of 5 stars

Staff were a joke

Popped into the Brixham store today the staff were absolutely ridiculous, just messing around and being stupid, no one came to see if I needed any help very unprofessional

April 30, 2022
Unprompted review
Saltrock Clothing - Brixham logo

Reply from Saltrock Clothing - Brixham

Hi
Thanks for leaving a review
I am sorry if our staff did not make you feel welcome when you came into the store last week.
I have passed your complaint along to the store manager and she has also asked me to pass along her apologies, any training will be addressed.
Best regards
Phoebe

Rated 5 out of 5 stars

Fabulous quality.

We recently came across Saltrock on holiday snd my husband bought a sweater. Great store customer service. We were so pleased with the quality he ordered a hoodie when we got home. It’s lovely and warm with excellent material. Washes great too! Bought out niece a tshirt too.

October 30, 2021
Saltrock Clothing - Brixham logo

Reply from Saltrock Clothing - Brixham

Hi

Thanks for your brilliant feedback

We hope to see you again soon.

Phoeb

Rated 5 out of 5 stars

Love Saltrock

I buy Saltrock clothing for my now 14 year old son whenever we head down to Cornwall and Devon & recently started shopping online too. Decent quantity & reasonably priced. Also staff are always amazing and each store we’ve visited so far.

September 9, 2021
Saltrock Clothing - Brixham logo

Reply from Saltrock Clothing - Brixham

Hi,
Thank you for the 5 star review we appreciate it so much and hope to see you soon!
Warm regards,
Bronty

Rated 5 out of 5 stars

Always loved Saltrock and the designs…

Always loved Saltrock and the designs are getting better and better. Tried to get the hoodie in several stores while down in Devon but not many sizes so went online instead. Good value and wear well.

August 7, 2021
Saltrock Clothing - Brixham logo

Reply from Saltrock Clothing - Brixham

Hi Tim,
We really appreciate you taking the time to share your rating with us. We look forward to seeing you again soon!
Warm regards,
Bronty

Rated 5 out of 5 stars

Fast delivery perfect item !

Fast delivery perfect item !! First time I’ve used the service after visiting a shop in Brixham Devon to buy a jumper after being cold. So I then bought my wife one from the website and I will be buying more from now on after I didn’t realise how good the clothes were.

August 4, 2021
Saltrock Clothing - Brixham logo

Reply from Saltrock Clothing - Brixham

Hi,

Thank you for the 5 star review we appreciate it so much!

Warm regards,

Saltrock

Rated 5 out of 5 stars

Great selection & staff

Happened upon the shop when I was on a day trip to Brixham. A great selection of clothing with a lovely staff member on hand to help as well

July 5, 2021
Saltrock Clothing - Brixham logo

Reply from Saltrock Clothing - Brixham

Hi,

Thanks for taking the time to leave us such a great review. It’s great to hear you were pleased with the service.

Warm regards,

Bronty

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