Saltybottom Reviews 160

TrustScore 4.5 out of 5

4.4

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Review summary

Created with AI, based on recent reviews

Considering 25 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the products, especially the swimwear, for their exceptional quality, soft materials, and beautiful designs. Many people appreciate how well the bikinis fit, highlighting their flattering nature and comfort, which instills confidence. Reviewers frequently mention the durability of the items, noting that colors remain vibrant even after use. However, some customers also noted concerns about the quality of certain items, with one person expressing dissatisfaction with a bikini and not trusting the brand's quality based on that experience. Another reviewer mentioned an issue with fabric detaching from a metal ring on one bikini, suggesting a potential product fault.

What people talk about most

Product

Clients share positive opinions on product. Many reviewers praise the high quality, luxurious feel, and... See more

Quality

Consumers find quality to be positive. Many reviewers praise the silky soft material, flattering fit, and... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Absolutely gorgeous bikinis that fit like an absolute glove! Very soft material and the prints are to die for. I have tried other brands which are UK based and sustainable etc before and the colours h... See more

Rated 5 out of 5 stars

Amazing business with beautiful swimwear designed to make women feel confident. The packing cubes are a must have for all travellers! I won’t travel without them now! Both the swimwear and luggage ran... See more

Rated 5 out of 5 stars

I only found Salty Bottom earlier this year and I’m so glad I did. The bikinis I have purchased from Jess are of amazing quality the styles and patterns are beautiful. I love that there are different... See more

Rated 5 out of 5 stars

I have bought two swimsuits and two bikinis from Salty Bottom and I have to say, they are the most flattering I’ve ever tried! Really good quality material and absolutely stunning designs too. The cus... See more


Company details

  1. Swimwear Store
  2. Bags and Luggage Store
  3. Costume Jewelry Shop
  4. Fashion Accessories Store
  5. Luggage Store

Written by the company

Salty Bottom is a UK women's travel apparel brand, specialising in luxurious, figure-flattering swimwear that won't break the bank. Our collection now includes stylish luggage accessories for elegant and easy travel.


Contact info

4.4

Excellent

TrustScore 4.5 out of 5

160 reviews

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1-star

Replied to 50% of negative reviews

Typically replies within 24 hours

How this company uses Trustpilot

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Rated 5 out of 5 stars

First time ordering

First time ordering, and I'm about to buy my second bikini. Material is very high quality fits beautifully. Delivered in 2 days.

May 11, 2024
Unprompted review
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Reply from Saltybottom

Hey Alice,

Thank you so much for leaving a review, so pleased to hear you are happy with your purchase! If you could please email us your order number or surname and we can issue you a £10 thank you gift card 🧡

All the best

Jess x

Rated 5 out of 5 stars

Best bikini ever !!!!!

Best bikini ever !!!!!
It may look like a simple string bikini like those you can get from cheap websites , however it is sooo much more flattering!! Fits you perfectly, material is incredible. Very well made. If you’re thinking about buying - just do it! Just about to buy my second one now! Definitely worth the money!

May 1, 2024
Unprompted review
Rated 5 out of 5 stars

Excellent bikini!!

Just received my first bikini, the quality is amazing and the best quality bikini I own. The fit is gorgeous and looks great. The attention to detail with the small metal details on the top and bottoms make it feel more expensive than it is. The pattern is lovely and matches the pictures perfectly. Will definitely be buying another one!

April 24, 2024
Unprompted review
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Reply from Saltybottom

Hey Emily, Thank you so much for taking the time to leave us a fantastic review! Please can you drop us an email at info@saltybottom.com with your last name or order number and we will send you a £10 gift card as a thank you. Jess x

Rated 3 out of 5 stars

Expensive if you don’t know what size will fit you!

Had to pay for shipping in the UK and no free returns. The Brazilian high rise bottoms don’t fit and the hygiene label came off by itself during try on with underwear on. I now want to buy the other high waist bottoms but size Large is sold out. In a dilemma of wether I keep the top as it’s lovely but won’t have bottoms to go with it…. Either way expensive to return or keep and only the top fits.
The top fits perfectly the material is very soft. However the clasp has black marks all over it not sure if that’s faulty or lacking in quality.

April 24, 2024
Unprompted review
Rated 2 out of 5 stars

Nice designs, disappointing quality and CS

I wasn't going to review this because I was quite conflicted, but I saw the bikini I bought in my wardrobe again and still feel a bit upset about this, so here we are. These are nice swimsuits, flattering and the colours are vibrant. It came packaged well and to be fair they were quite responsive when I asked for a size change.

The problem I had was that for the amount of money they cost and the fact that they are talking about being quality and sustainability, I didn't expect the bra clasp to go rusty after 2-3 wears at the beach. And I definitely didn't expect customer service to respond by saying 'we've not encountered this before, if we do we will do something about it' instead of at least being apologetic or offering to resolve in some way. For the record I completely avoid getting sunscreen/chemicals on my swimsuits and only wore the bikini in sea water. I suppose if you can get a design that's on sale and doesn't have part that can go rusty it might be worth it.

October 1, 2023
Unprompted review
Rated 5 out of 5 stars

Well worth the money

Beautiful quality swimwear and very flattering on my size 14 figure

March 30, 2024
Unprompted review
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Reply from Saltybottom

Hey Hannah,

Thank you so much for taking the time to leave us a great review so pleased to hear you love the swimwear!💖

Please can you send us an email with your order number or surname so we can send you a £10 thank you gift card ? Jess x

Rated 5 out of 5 stars

Quality is amazing and it fits like a…

Quality is amazing and it fits like a glove! Arrived really quick and was packaged lovely

March 29, 2024
Unprompted review
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Reply from Saltybottom

Hey Soph,

Thank you so much for taking the time to leave us a fab review 💖

Please can you send us an email with your order number or surname so we can send you a £10 thank you gift card ?

Jess x

Rated 5 out of 5 stars

Happy Customer

Really fast delivery and great quality swimwear.

July 4, 2023
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Reply from Saltybottom

Hey Coco,

Thank you so much for taking the time to leave us a review. We hope you had a great trip!

All the best

Team Salty xo

Rated 5 out of 5 stars

The BEST bikinis

I have bought three bikinis from Salty Bottom. 2 last year and another this year. The bikinis have remained amazing quality and cannot fault them despite wearing them so much last summer. The quality and fabric is amazing and so flattering, the colours are just so pretty and perfect shades which other places tend to get wrong. Also shipping is so so fast and the customer service are amazing making sure you get your orders in time. I never write reviews but just love this brand so much🤍

May 1, 2023
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Reply from Saltybottom

Hey Natasha,

So nice to hear from you!

Thank you so much for taking the time out of your day to leave us this review it means so much to us as a small business.

Hope you enjoy the rest of your summer.

All the best

Jess xo

Rated 3 out of 5 stars

pretty disappointing, which is a shame because I really like the patterns on the swimsuits

The bikini tops are not even wearable on people with fuller breast sizes, and I had bought the sizes that were supposedly right for my cup size according to the size guide. That was really disappointing. Also when asking for a refund, I got store credit instead for one of the returned items which is part of their policy since it was a sale item but store credit is pretty much useless since if I want to put that money to use I’d still have to pay for delivery a third time, since they do not cover the cost of returning items the same way that other companies do

April 22, 2023
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Reply from Saltybottom

Hey Lavanya,

Thank you for your feedback regarding sizing we will continue to monitor customer feedback to ensure we adjust styles going forward accordingly. We do make sure to clearly note on our website that sale items can be returned but for store credit only which is why you received store credit for one of the pieces.

We would love to be able to cover the cost of returns however we are a small British brand and this is not feasible to do so nor does it coincide with our sustainable business model.

All the best

Team Salty x

Rated 5 out of 5 stars

Buy if you want to feel sexy

This is hands down the best swimwear I’ve ever owned!! The one piece makes you feel snatched and sexy af for those days where you don’t want/ feel comfortable with your tummy out. The St Lucia sets are simple and elegant, so well made and make you feel bomb. I’ve never had swimwear that makes me feel this good

October 1, 2022
Unprompted review
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Reply from Saltybottom

Hey Ellie,

Thank you for leaving us such a kind review,

So pleased to hear you love both styles!

We hope to hear from you again in the future when you venture on your next vacay.

All the best

Jess @ SB xo

Rated 1 out of 5 stars

Completely snagged after one wear

I bought the Heatwave Bikini for my holiday and was really excited to receive it as the pattern was beautiful. It was very comfortable to wear and looked great on.

Unfortunately after only one wear around the pool it was terribly snagged and looks very tatty now. I wore many other bikinis whilst away on holiday, from brands such as Boux Avenue and Moda Minx and these have not snagged in the way this bikini has.

I did message Salty Bottom before posting this review to pass on my feedback, however I was less than satisfied by their response. I was told that I must not have followed the correct care procedure, despite only wearing it once and not yet washing it. They also kept referring to other customers rather than taking my individual and valid experience into consideration.

Maybe I have had bad luck with this bikini compared to other customers but I would have thought I’d receive an apology as least.

Such a shame as it is a lovely bikini but it can’t stand general use due to the poor quality of the material. I’ll return to using other brands next time I buy a new bikini.

In response to Salty Bottom’s comment:
I bought the bikini on Depop for a reduced price with minor snags as I did not want to pay full price for a company I had never tried before and I’m now glad I didn’t! Following one wear it now has major snagging. There are snags on the top and bottom inside and outside but they had not asked to see any additional photos to the ones I already sent. I would review on Depop although this is not an option. Their response highlights their quality of customer service as still no real apology has been given just another defensive reply as I was by email.

September 15, 2022
Unprompted review
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Reply from Saltybottom

Hi Hannah,

As mentioned in our emails you purchased this bikini on depop at a reduced price due to a couple of minor snags from storing the bikini making the bikini a “second”

The item is sold as seen on depop and does not reflect the items on our website so I am surprised we are receiving a review on trustpilot and not depop.

We explained that we had not received any feedback from other customers for this particular fabric sold through our main website and therefore was not able to confirm how the item had been cared for.

The snags were visible on the front of the bikini top only when we were provided photos and if there was an issue with the fabric we would expect to see this inside and outside the top and bottom and therefore it appears the top has experienced friction.

I am sorry you feel we have not taken your comments seriously as I mentioned on the email we always monitor customer feedback as it means a lot more to us as a small business than other larger companies and we do our upmost for our customers.

All the best

Jess

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