Salvatore Performance Reviews 120

TrustScore 4.5 out of 5

4.6

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

Review summary

Created with AI, based on recent reviews

Evaluating 37 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the staff for being helpful, honest, and professional, often highlighting staff members for their excellent service and patient approach. People are very satisfied with the products, describing them as high-quality and exactly as described. The overall service experience is frequently noted as excellent, with many appreciating the smooth, stress-free buying process and the team's passion for cars. However, some people were dissatisfied with issues that arose shortly after purchasing vehicles, including undisclosed defects and serious mechanical faults. These customers reported problems like a broken seat, engine issues, and electrical faults, expressing concerns about the company's disclosure practices and the handling of post-sale issues.

What people talk about most

Staff

Clients share positive opinions on staff. Customers consistently praise the team for being helpful,... See more

Product

Users describe positive interactions with the product. Many customers express satisfaction with their car... See more

Service

Consumers generally express satisfaction with the service received. Many reviewers highlight the... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Imagine your clutch dies and you are left having a mechanical AND mental breakdown. This is after emerging from an 11 year relationship so you are already in tatters. So you opt to buy you... See more

Company replied

Rated 5 out of 5 stars

Adam at Salvatore Performance was extremely helpful, well-mannered, honest and very patient. I have yet to come across a dealer who I can confidently say I can buy from blindly. I travelled 4 hours to... See more

Company replied

Rated 5 out of 5 stars

Adam was a pleasure to deal with from start to finish. His honesty and passion for his business was so evident. I travelled from Ireland to purchase the car with confidence after a few phone calls and... See more

Company replied

Rated 5 out of 5 stars

Contacted Salvatore (after my partner had watched several of their videos on YouTube). I have always wanted an Austin Heally 3000 after seeing it in Father of the Bride. I spoke to Ahmad who talked me... See more

Company replied


Company details

  1. Car Dealer

Written by the company

If you have come across us for the first time then we would like to extend to you a very warm welcome. We have been dealing with performance and luxury cars over 10 years now, gaining a reputation for being organised, efficient and meticulous in the way we conduct our business. Most of our business is repeat custom, once you deal with us you will hopefully see why. We specialise in factory original, low mileage, high specification examples of sought after cars and only buy directly from their owners, through recommendations and repeat customers. We are very proud of the fact that we own all of the cars we have in stock and they are ready to be driven away. We have an excellent understanding of all our cars and have taken the time to discuss the maintenance and care the car has received with the previous owner. Therefore, we will ensure that we answer any questions you may have about the car you are calling about, discussing every aspect of the car in detail with you. We stock the most sought-after cars and present them beautifully, so naturally our cars attract a huge amount of interest. We are an exclusive small boutique style dealership and are not open to the general public in that sense. All of our time is spent focusing on purchasing the finest cars and presenting them magnificently, then accommodating the genuine customers.


Contact info

4.6

Excellent

TrustScore 4.5 out of 5

120 reviews

5-star
4-star
3-star
2-star
1-star

Replied to 66% of negative reviews

Typically takes over 1 month to reply

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Bought a Jaguar ftype s from Salvatore…

Bought a Jaguar ftype s from Salvatore Performance about 7/8 months ago. There were some scratches on the car when I viewed it and they got them removed for when i collected the car. They are very friendly and know alot about what they are doing. I have had no problems with the car and it is running perfectly. Would definitely recommend and will definitely consider buying a car from them in the future.

June 6, 2023
Unprompted review
Salvatore Performance logo

Reply from Salvatore Performance

Hi Joseph, thank you for your kind words. Wish you lots of happy miles.

Salvatore Performance Team

Rated 5 out of 5 stars

Highly professional and helpful

Cannot recommend this company enough. Recently bought a Jaguar F-Type from Salvatoreperformance and I’ve got to say it was one of the most pleasant experiences I've had in my life. We came all the way from South London and they were kind enough to pick us up from the train station. Friendly, professional and caring. I strongly recommend them if you're looking to buy a car that looks and feels like it's new.

May 25, 2023
Unprompted review
Salvatore Performance logo

Reply from Salvatore Performance

Thanks for the kind words. Glad to know you were happy with our service.

Salvatore Performance Team

Rated 5 out of 5 stars

A wonderful and genuine salesman

A wonderful and genuine salesman. Having bought my now beloved BMW M235i, it’s been nothing but smooth sailing, a faultless car that looks stunning and drives just as well, happy to have bought it from a trusting man. Polite, well spoken and a true people person, coming from other car viewings and second hand car dealers, it was a breath of fresh air to find a genuine seller!

March 12, 2023
Unprompted review
Salvatore Performance logo

Reply from Salvatore Performance

Hi Conor, we're so happy to hear you enjoying your new M235i.

Salvatore Performance Team

Rated 5 out of 5 stars

Honest and Transparent

Salvatore Performance truly helped us with buying our first car in the UK. They replied to our several questions promptly and made buying a car online a piece of cake. They delivered the car straight to our home. We couldn't be happier with our Mercedes C Class. We can say only nice things about them and we recommend it to anyone who wants to buy their car.

May 8, 2023
Unprompted review
Salvatore Performance logo

Reply from Salvatore Performance

Thanks for the kind words. Glad to know you were happy with our service.

Salvatore Performance Team

Rated 5 out of 5 stars

Usually I don't give 5 stars but they…

Usually I don't give 5 stars but they really deserve it. Such a great experience!!!! I'm always suspicious about people that selling cars but I have to admit that this is been by far the best experience by far. Emailed them and they responded right away. When I arrived they answered all my questions and concerns. Also, they have a very good prices!!!! It is worth it.

May 5, 2023
Unprompted review
Salvatore Performance logo

Reply from Salvatore Performance

Thank you so much for your kind words Faiz. It was a pleasure dealing with you also.

Salvatore Performance Team

Rated 1 out of 5 stars

Part Exchange Price is Dreadful

Company wasn't interested in a deal. The part exchange price was £2,000 lower than 2 other independent car sales and then I was told the part exchange price i have been given was the retail price. I could get more if I took my car to we buy any car.... such a shame.

May 5, 2023
Unprompted review
Salvatore Performance logo

Reply from Salvatore Performance

This is a vague review with no information given on who you are, what the registration of the vehicle you were interested in etc.

This is clearly not a genuine review.

Rated 5 out of 5 stars

I had been looking for an Audi R8 for…

I had been looking for an Audi R8 for quite a while but wasn’t able to find the right one. Eventually I came across one at Salvatore Performance. I found their YouTube testimonial videos with customers and loved their transparency. I booked a date and time to go down and they surpassed all my expectation. The car was perfect and their knowledge of cars blew me away. They answered all my questions, questions that a lot of other dealers that I had called couldn’t answer.

April 26, 2023
Unprompted review
Salvatore Performance logo

Reply from Salvatore Performance

We are happy to hear our YouTube videos and testimonials gave you extra peace of mind purchasing from you. We wish you lots of happy miles in your Audi R8.

Salvatore Performance Team

Rated 5 out of 5 stars

Purchased a Audi RS4 from Salvatore…

Purchased a Audi RS4 from Salvatore Performance and received exceptional customer service and guidance from the get go. Naturally, I had reservations purchasing a car from an independent dealership due to the nature of the car business, however this was a smooth process from start to finish, I would definitely go back when it is time for an upgrade.

April 21, 2023
Unprompted review
Salvatore Performance logo

Reply from Salvatore Performance

Thank you Ash for your business, we wish you lots of happy miles in your Audi RS4.

Salvatore Performance Team

Rated 5 out of 5 stars

Terrific experience at Salvatore…

Terrific experience at Salvatore Performance. A genuine focus on customer service and friendly, courteous and very knowledgeable staff. They couldn’t have been more accommodating when organising my test drive of the Aston Martin and even offered to have a full independent inspection should I require. I will very definitely be back.

April 19, 2023
Unprompted review
Salvatore Performance logo

Reply from Salvatore Performance

Thank you Kevin for your business. We wish you lots of happy miles in your Aston Martin.

Salvatore Performance Team

Rated 5 out of 5 stars

Exceptional team !

I recently had the pleasure of purchasing a BMW i8 for my partner for his 40th birthday from Salvatore Performance, and I have to say that their service exceeded my expectations. As someone who isn't particularly knowledgeable about cars, I was unsure which car would be the best fit for my partner. However, the team at Salvatore was incredibly helpful and gave me great advice on selecting a car that would be tailored to my partner's needs & preferences.
What really stood out to me was the level of care and attention that Salvatore put into their preparation process, they also put a birthday card for my partner in the glovebox which was so lovely. They ensured that every aspect of the car was in top shape, and I felt confident in the quality of the vehicle I was purchasing. I was impressed with their commitment to building long-lasting relationships with their clients, they treated me like family. Overall, I would highly recommend them to anyone in the market for a high-quality car and exceptional service. They are truly a cut above the rest, and my partner and I couldn't be happier with our experience with them.

April 6, 2023
Unprompted review
Salvatore Performance logo

Reply from Salvatore Performance

Thank you Eva, what an incredible birthday present for your partner.

Salvatore Performance Team

Rated 5 out of 5 stars

Best experience in my entire life

After months of research and years of dreaming, I finally got my dream car. Thank you to Salvatore Performance. They made the whole process so easy and simple. The car was delivered to my door step with a new MOT and service. This is indeed the best car dealership I have ever come across who go above and beyond for their customers. I would definitely recommend them.

April 17, 2023
Unprompted review
Salvatore Performance logo

Reply from Salvatore Performance

Thank you Ms Khan, we wish you lots of happy miles in your new car.

Salvatore Performance Team

Rated 5 out of 5 stars

Made me feel welcomed

Picked me up from the airport after a flight from Northern Ireland, zero pressure to buy, and I do mean absolutely no pressure at all. Treated my like a guest, not a customer. They even offered me lunch! I'm not joking!!. These people are real petrol heads, not used car salesmen. Completely honest, helpful. So accommodating, and I really can’t recommend them highly enough.

April 16, 2023
Unprompted review
Salvatore Performance logo

Reply from Salvatore Performance

It was a pleasure meeting you and thank you for making the trip from Northern Ireland. We can't wait to see you again for an upgrade.

Salvatore Performance Team

Rated 5 out of 5 stars

What can I say

What can I say, great service from Salvatore Performance. I have waited around 3 months before I wrote this review because I wanted to make sure the car is perfect and it certainly has been. I’ve driven the car circa 3,000 miles in that time and it has not missed a beat. This is my first Aston Martin, so I was obviously a little apprehensive about how it all works and what the drive should be like etc., little things that you soon get used to, but they was always made themselves available to answer any questions I have to put my mind at ease whenever I called. Obviously Aston Martins are not something you buy every day, but I can say without hesitation Salvatore Performance will be the first place I contact when I look to change my current model.

January 21, 2023
Unprompted review
Salvatore Performance logo

Reply from Salvatore Performance

Thank you for your kind words. We are happy to hear you are enjoying your Aston Martin.

Salvatore Performance Team

Rated 5 out of 5 stars

Excellent service from Salvatore…

Excellent service from Salvatore Performance, I purchased a much lower value car to what they normally sell. Most of their stock is in the £40k plus region so I appreciated all the time and care they took with me. He gave me the same treatment and care as he would when selling a more expensive car. Salvatore Performance are brilliant and I love their videos. Keep up the good work guys!

November 17, 2022
Unprompted review
Salvatore Performance logo

Reply from Salvatore Performance

Thank you for your business and can't wait to see you again in the future for an upgrade.

Salvatore Performance Team

Rated 5 out of 5 stars

Trustworthy and honest

After a long period of online research, I called Salvatore Performance. They were incredible and gave me a very trustworthy feeling to buy a BMW i8 from them. Because of their extensive knowledge of i8s, they answered all my questions. I honestly can’t recommend them highly enough. If anyone is looking for a car, I advise you to check them out first.

April 5, 2023
Unprompted review
Salvatore Performance logo

Reply from Salvatore Performance

Thank you for your kind words. We wish you lots of happy miles in your new car.

Salvatore Performance Team

Rated 1 out of 5 stars

Takes deposit but sells elsewhere

Took a £300 deposit and agreed a sale price on Friday. Then sold to someone else on Sunday. Didn’t even let me know until I asked for an update on when the car would be ready on Tuesday.

Likely sold it to someone else to avoid repairing a potential gearbox issue identified on the test drive

Update: I just had an email saying that Salvatore flagged my review as non genuine. So below are the exact details of the car he sold to someone else knowing it had a fault. I have also provided trustpilot with screenshots of his email to me confirming there was a noise that needed fixing.

Car registration: WA64YYP
Model: BMW M235i Manual White

Update 2: After 7 months, they finally respond to the review. You can see the level of professionalism you should expect from this individual from their response. Resorting to accusations of racism...

They claim they ended up selling to another party, yet took my deposit, agreed a sale price, and didn't even tell me they sold the car to someone else until I asked if the car was ready to pick up.

Choosing who they sell a car to is their right, but taking a deposit and then selling to another customer, without refunding the deposit is illegal...

There are plenty of reputable dealers out there, you don't need to be buying cars from someone dealing off their mum's driveway.

March 14, 2023
Salvatore Performance logo

Reply from Salvatore Performance

Hi Charlie,

Your feedback is completely false and inaccurate. If the vehicle had an alleged ‘gearbox issue’, why would you then still want to proceed with the purchase and leave a deposit. The vehicle was in incredible condition for an extremely great value which is the reason you left a deposit.

Ultimately, we ended up selling the vehicle to another party because on reflection, in our many years of doing business, we had never been treated with such disrespect. You came to view the car with your father and both of you continuously made peculiar remarks about car salesman, our trade and personal racist comments during the viewing. We contacted you to inform you of our decision and refunded you your deposit in full immediately.

We do not condone this sort of behaviour. We are in the fortunate position of having great performance cars at incredible value so we often have more than one buyer to choose from and you are not the type of buyer we wish to do business with.

Good manners do not cost anything. We hope that you take valued lessons from this experience and in the future, be mindful of what you say and how it can impact those around you.

Salvatore Team

Rated 1 out of 5 stars

Be careful

Be careful.
I purchased a bmw i8 from Salvatore performance in Northolt around 6 months ago.

The car had some cosmetic issues with paint being scraped off due to a wrap removal before I brought the car. The seller promised to book in a time to repaint the car and fix other scratches etc, which never happened.
I’ve been contacting them via whatsapp & text for the last few months, and every message is being ignored.

That’s not all, the next day I had an electrical fault that I had to take to bmw to get repaired because Salvatore performances warranty doesn’t cover electrical issues.

Recently I had a tyre change. Much to my surprise the wheel locking nut is also missing, another cost I have to take on myself.

Be careful with these guys. They seem friendly when you’re there but after sales is terrible.

May 22, 2022
Salvatore Performance logo

Reply from Salvatore Performance

Hi Adam,

We informed you from the beginning that the BMW i8 had a wrap on the vehicle which we subsequently removed and this left very small marks on the bodywork which we pointed out to you when you came to view. Nevertheless, you were very pleased with the condition and value of the car which is why you went on to buy the i8. We also gave you a significant discount at point of purchase as you stated that you were in the trade and can get the bodywork rectified yourself. We still offered our support even after purchasing the vehicle and stated to you that if you would like to get the bodywork rectified at a body shop within our network, we would be happy to assist. We never heard from yourself. You got in touch with us 8 months later demanding money for bodywork which you had already been given a discount for. It was a good try but we conduct business on principle and it is a shame that you behaved poorly.

Furthermore, mechanically and electrically, the vehicle was in incredible condition. As you were in the trade and had extensive knowledge of cars, you bought a diagnostic machine when you came to the inspection which highlighted no issues whatsoever so now to hear you had an electrical issue is completely false.

Salvatore Team

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.

Learn more about other kinds of reviews.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look