Sameday Worldwide Reviews 33

My first experience with them is worse I took day off because of the delivery but no one came and no call but they lie they said the came they have no proved when i complain to the customer service she also weird she is making sound ufff ahhh sshhh like I am stupit some thing.her name rajni I thing she's Indian.

Worst company ever! Ordered something from Walmart nov 25 2018. Due to be delivered dec 7. The tracking info stopped dec 7. I called twice and they keep giving me the run around, keep telling me the can’t call me cause my number is wrong yet I fixed it twice with them. Then say they will call me back and never do. What can I do to get my package as I need it for Xmas!

Worst customer service. They couldnt care less about you or your package. Stay away from this company. Their tracking system is a joke. Shows when they picked up the package from the vendor and NOTHING ELSE. Laughable. I cant believe businesses are trusting their reputation to this shipping company. MAKES ME THINK TWICE ABOUT ORDERING FROM THE VENDOR! ! If I could give them zero stars I would.

Our package shipped by Walmart Canada was supposed to be delivered on November 27, 2018. It was not delivered for one week and when I called I was advised to hold as I was in priority sequence but they never picked up the phone even after half an hour. Today is December 4th and when I checked the status of delivery, it showed delivery on December 3rd. They did not even update the date. Ideally, this company deserves a rating of 0 stars. Can they survive in North America with this kind of poor service?

They promised to deliver up one flight of stairs. Then when delivery driver came he refused to haul it upstairs.
I tried calling customer assistance and was hung up on "by accident". Then I called only to wait again and they told me there is nothing they can do.

I would give them 0 stars if I could but I am not sure that is an option. They promised to deliver by Thursday. I booked my trades person and the delivery did not show up. I called and they promised that they would deliver the next day. Still no show. I called again (14 times), left messages, no one called back. Then finally after spending hours trying to find my delivery, they said they would deliver next Tuesday! After my complaint, the "manager" said that they would deliver Saturday morning. Still no delivery. No one answers the phone and no delivery. Unacceptable. DO NOT USE THIS COMPANY IF YOU ACTUALLY WANT A DELIVERY.

The worst delivery service ever!! 2 weeks to deliver from Milton to Vaughan, I walk faster then that.. Was scheduled for today but then rescheduled for next week. Horrible, Horrible, Horrible,Horrible!

Our company had ordered something online from a big box chain and I guess that company uses any courier service depending on what warehouse the items are shipping from. Well Sameday should consider changing their name. We were called on September 5th informed our package would arrive the next day, it didn't arrive until the 13th!! We called on the 7th to find out where the shipment was and we were told first they will do a dock check and we were to receive a call within 24-48 hours, we never received a call. we called again on the 10th, CSR said its showing out for delivery, we never received it! WE called again on the 11th and we were informed we were scheduled to receive it on the 13th?? We left a message for a supervisor to call, they never called. So in short we have a client very upset and a courier that took no responsibility. I gave them 2 stars only because someone did answer the phone and a driver delivered the shipment eventually.

never received my order. call Sameday and they can't even locate my parcel. order was pick up June 5.

So my online order was picked up by same day on June 5. Updated tracking on June 6 showed someone woul contact me by June 11 to schedule delivery. NO ONE contacted me but on June 11 my tracking showed appointment confirmed and out for delivery. I called and was informed it would be delivered by 6 pm June 11. I called in sick to work to wait for delivery that never came and when I call I’m informed someone will call me but no one does.